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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Loomsncrafts - Returning product Open
I have done online shopping from loomsncrafts on ** th of april****..bought one saree and I received the product on *th of may.The quality of the saree was very bad it was looking like cleaning cloth.so I requested them to return the product on...
May 08, 2017 by Sarmy sankar
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