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Livpure
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Livpure?
If you are not satisfied with Livpure, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Livpure and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Livpure
But before filing a complaint, you should
a. Contact the customer support of Livpure first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Livpure - LivPure Unresolve issue since 30Aug2024 Closed
Complaint registered on **-Aug-** and no one has called or visited to fix the issue. I have purchased * year service for any kind of RO related issue but every time, I have to follow up with them to resolve my RO issue. This time, I registered ...
Sep 07, 2024 by Amit Kumar
Livpure - Poor Customer service Unresolved issue with Livpure Closed
My previous complaint was made on ** -**-**** but unfortunately, no one has visited to address the issue. I am extremely disappointed in the lack of response and urgency shown by the LIVPURE team, Customer care also promised that the technicia...
Aug 03, 2024 by Mohammed
Livpure - Filter is is faulty Closed
I purchase Livpure Glitz model two months back and has warranty of * year. Niw after using it for * month, started getting issue where water is not getting filtered.So we are not getting water out if filter. Raised complaint * times and still i...
Jun 02, 2024 by Sudarshan Shirkande
Livpure - Not updating details or shifting Closed
Just denying to help. No help updating phone number as my dad expired. No help in relocation ...
Dec 02, 2023 by Pratik Majumder
Livpure - No drinking water from 5 days Open
Water is not coming from my RO for * days now. I filed an online complaint on Sunday, **th October **** and then called them on Monday, **th October **** as I did not see any open ticket. On Monday a ticket was opened and then I waited for the...
Oct 19, 2023 by Deepak Kapoor
Livpure - Not delivery and no response from customer care and no refund Closed
In my pursuit of a water purifier for my home, I came across Livpure's products on their website and subsequently reached out to them. I had the opportunity to speak with a representative named Mr. Akbar Ali, who provided me with detailed infor...
Oct 04, 2023 by Jayaraman
Livpure - Installation not done Open
I bought livpure RO from flipkart which was delivered on September * but not installation done after * days. I have been trying to get in touch with flipkart and livpure both. But they don't have any idea how and when it will be done. Now I wan...
Sep 09, 2023 by Varnit jain
Livpure - Livpure Closed
Dear sir I have bought water pure it from livpure website on **/**/**** after receiving the product I have received damage product I have raised complaint regarding this there is no response from the company.....
Feb 14, 2023 by Ariyur Wasiur Rahman
Livpure - Not getting refund on cancelling the order Closed
I paid INR **** for getting the Livepure ro on rent . The agent cheated and did not tell that i will have to submit the documents of ID and address proof. Since, i have shifted at new place newly, i have no proofs and i informed to cancel my or...
May 10, 2022 by mukesh saraf
Hi, I have taken Livpure product which is under warranty but not replacing product as committed. Now they are saying it will coveres only once per year it seems....
Apr 26, 2022 by Raghu Ram Boga
Livpure - Wrong Defected water purifier installed by livpure Closed
I received a call direct from livpure (Agent Name Dharmendra contact no **********, whatsapp No. **********) on **-**-**** for asking me to buy a livpure water purifier. The agent offered me for uv + uf worth rupees ****/-. But i said to him i ...
Dec 08, 2021 by Naveen Rajpoot
Livpure - Heavy dealays consistent in lying poor commitment Closed
Purifier ordered on November ** th with four days delivery , after heavy follow ups *nd December they supplied again for installation they promised again following up . It's like purifier is useless and no use and sure their lies going to conti...
Dec 03, 2021 by Venugopalan
Livpure - Product not delivered and no invoice provided Open
I have bought a livpure water purifier product directly from livpure company website and I have done my complete payment also to that company my order ID: LSHDC**** (Linea copper model) and I have raised complaints couple of time through mails ...
Nov 18, 2021 by VINODHKUMAR BUDDHA
Livpure - RO leaking and no service Open
My Ro is leaking from last * month and after reaching to CC and service head not resonse ...
Nov 08, 2021 by Piyush Sharma
Livpure - Warranty service Closed
Hi, I have purchased Livpure RO cost *****. They have told parts can be replaced during warranty period. Called for service the RO.. agent was asking to buy AMC the will replace the parts. Today he came and just cleaned with water and went.. n...
Sep 17, 2021 by Kanaka rao
Livpure - Refund not initiated Closed
I have ordered one mattress which is still not delivered to me after expected delivery date to be ** july.company is not giving me refund only giving assurance of delivery that has been delayed no delivery date given by fedrx....
Jul 24, 2021 by Megha saini
Livpure - Package not delivered Closed
I have order mattress on ** july its not delivered on ** july expectee date.no help from customer care only excuses and delays....
Jul 24, 2021 by Megha saini
Livpure - Order not yet dispatched Closed
I have booked mattress on ** july specially the agent called me promised to deliver it in * days.till now it took * days to confirm order after online payment and its still not dispatch these shamless people are asking for more time.i feel its ...
Jul 21, 2021 by Megha saini
Livpure - Reinstallment Request raised 2 months back i e on March 2021 Open
My registered mobile no is **********, i'm a livpuresmart RO user. I raised a request to transfer the RO from my old place to a new place on **th of march **** I have been following up with companies customer care every * days for the resoluti...
May 25, 2021 by Ravichandra Bandarupalli
LIvpure RO in ACMC.Livpure provides * services annually.But their engineers/technicians attend as per their will and wish after * month of service request. Ro stopped working but none attended Several complaints but no change in service. None c...
May 04, 2021 by Charan Baba Y
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