File a Complaint against Lightinthebox.com
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Lightinthebox.com?
If you are not satisfied with Lightinthebox.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Lightinthebox.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Lightinthebox.com
But before filing a complaint, you should
a. Contact the customer support of Lightinthebox.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Case Details
Personal Info
Resolution
Lightinthebox.com - Package Not delivered & Refuse the refund. Open
I did ordered a watch before * month back and still i am waiting for the deliver. I approached them multiple time and every time they increase the ETR by ** Days. they dont have any online contact number and the only way to communicate is vi...
Sep 24, 2018 by Shanker Choudhary
Lightinthebox.com - Duplicate and Low quality product received Open
Dear Sir/madam, I had purchased a shower from Lightinthebox.com on dated ** November **** for my new house which was under construction at thst time..after getting package i noticed that the product is not as it is described in the website. I ...
Jul 15, 2018 by Shashi Sharma
Lightinthebox.com - Refund Open
I did not get my refund money yet they said they made refund but it's been ** days I did not get it yet...actually refund time is ** days ...
Jun 30, 2018 by Gudem Lokesh
Lightinthebox.com - Package never delivered Closed
Ordered * items and after * months it never came, I requested for refund but they keep telling me to wait, till forever??...
Feb 28, 2018 by Ted Librea
Lightinthebox.com - Package not delivered Open
I ordered Xiaomi mi band * product on September **, ****. It's been * and half months over that i ordered the xiaomi mi band * with tracking option but they shipped via untrack method. But still i haven't got the product. Its not delivered yet....
Nov 17, 2017 by Sushil Rathod
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