File a Complaint against Lenskart

Lenskart - Poor quality of glasses & frames ^{Offered Resolution}

I purchased two air flex eyeglasses from you having order no. #**********, PID- ****** dated:- ** April **** and the second one having order no.#**********, PID- ******, dated:- ** April ****. Now, the temples of both the frames have broken. I'...

Jun 20, 2019 by Rohit Mishra

Lenskart - Refund issue with Lenskart ^Open

I make an order of my specs whose size is bigger. So I return the product. After returning the product they ask me for the account number of my bank account. Therefore accordingly I gave the same but my refund couldn't be made in my bank accoun...

May 27, 2019 by Gurdev kaur

Lenskart - Sending promotional messages from my name to my contacts ^Closed

Lenskart is sending a promotional message to my phone contact quoting my name in the message due to which I am facing a very embarrassing situation. Today I faced a very awkward situation when the maid working at my home showed to my wife a mes...

Apr 19, 2019 by Ankit Kumar

Lenskart - Issue in the frame ^Open

I purchased sunglasses of John Jacobs brand from Kalkaji Delhi store having Model No. JJ****. Yesterday, when I pick my sunglasses to wear I found it's frame, got open and * glass removed from the frame and to fix the same I visited Lenskart Ka...

Apr 15, 2019 by Nitin Jain

Lenskart - Wrong product delivered ^Open

I have ordered two products with gold membership one is eyeglasses second sunglasses but received wrong eyeglasses frame. When I complained in customer care they sent a mail to me for attached * to * photos of the received frame but in **th on ...

Mar 28, 2019 by Ankit Sharma

Lenskart - No exchange for on counter purchase ^Closed

Made an on the counter purchase of RayBan aviator for the gift. Tried to exchange it for a smaller size but the **-day return doesn't work for on counter purchase but they have forgotten to add this valuable information anywhere in the app or s...

Mar 26, 2019 by Anu Agrawal

Lenskart - Replacement promised but never return it back ^Open

They will make you suffer for their own mistakes just because you have trusted them. Kind of arrogant since they don't care about the inconvenience they have caused a returning customer. I ordered VC E***** they delivered Okely which was worth ...

Mar 06, 2019 by Kanika

Lenskart - Poor customer support ^Open

I purchased eyeglasses order id no.#********** from Lenskart on **th November. After using it for * months, the blue cut coating has begun to come off from the eyeglasses. I registered the complaint and claim warranty. They want me to send some...

Mar 02, 2019 by Rohit Mishra

Lenskart - Sending promotional messages to my contacts with my name ^Open

Lenskart is sending promotional messages to all my contacts numbers with my name, it's so embarrassing as everyone is asking me about it. I complained to their customer care number twice, they said its got resolved but they started sending thos...

Feb 25, 2019 by Chandana

Lenskart - Refund issue ^Closed

Lenskart are forcefully holding up refunds and refuse rudely to pay back to the bank account instead they r paying back it as store credit , this store credit will allow one to purchase without benefits and make the customer pay extra for a it...

Feb 14, 2019 by Abhinandan Bhat

Lenskart - Refund not initiated ^Open

No response * week over since pick up of the product till now not initiated my refund. No calls no response to emails. Plz refund me my **** rupees worst experience only response is technical issue...

Feb 07, 2019 by Anisha Khatri

Lenskart - Defective Frame delivered and asked for returning full product to issue full refund ^Closed

I had ordered * frames under Buy*Get* scheme at Lenskart along with Gold membership (to avail Buy*Get*), which was delivered on time but at the time usage i noticed that * of the frame has broken lens. I had asked for replacement, item was pick...

Feb 02, 2019 by Avik Aggarwal

Lenskart - Order not delivered ^Closed

Placed order of specs *+ * at Lenskart outlet in Nashik on ** Dec. Ask them to deliver it at my home town Dhule. Store later on cancelled and again placed my order due to technical issue on ** Dec and promised me to deliver the order at Dhule(t...

Jan 10, 2019 by Rajesh Agrawal

Lenskart - I returned the product for which they charged more than the market rate now, they are not refunding ^Closed

I paid, INR ****.** to Lenskart on **th of November. Please see the attachment for details. What the support team has refunded to my account is **** in two steps after a long chase. Rs. **** is yet to be refunded. They are telling me that they ...

Jan 07, 2019 by Kopal Arora

Lenskart - Return of the product- not accepting ^Open

i have ordered rimless glasses – rayban brand from lenskart adyar showroom on october **, **** and my order number is #**********. the product got delivered on **th october, ****. i used for the next two days, but i was experiencing severe ...

Dec 18, 2018 by SATHIYANEELAA

Lenskart - Refund ^Closed

Its been a month have complained * times each time the feedback will be refunded in **-** hours and its been a whole month since they recieved their product back. From past week they have stopped responding back to the mail. This is not accept...

Dec 13, 2018 by Amul Singh

Lenskart - Lenskart not able to provide customer service ^Closed

Can Voxya call me regarding the Lenskart not being able to deliver customer service. Voxya was able to provide me best possible discount but when I approached Lenskart store in Candor techspace area, the staff did not provide me proper customer...

Nov 26, 2018 by Neeru Grover

Lenskart - Lenskart staff not helpful ^Closed

I had ordered two spectacles - one near and the other one for distance, which I got it, but now I am facing problems as I now need progressive lenses, which Lenskart bluntly refused, as I requested them to convert these two specs into one progr...

Nov 13, 2018 by Neeru Grover

Lenskart - Fake/false lenskart ^Open

*.I brought a ray ban polarised from lenskart because the sales executive continuously called with a fake offer of **% discount on the product which is ***% redeemable. Post purchase I came to know it's a fake offer but I ignored. *. My bigge...

Oct 15, 2018 by Chinda vamsi krishna

Lenskart - Lenskart cheating ^Open

I have ordered two specs from lenskart on **th September **** of *****+. I told them i will pay by airtel payment bank from * different mobile number Upon confirmation I paid to Lenskart Rs. **** and then they not ready to take my order with...

Oct 05, 2018 by Nitesh shah

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Questions about Lenskart

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How to contact Lenskart?

+91-9999899998

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What is Lenskart office address?

Shop No 16/113, G 28A, Ground Floor,Z Square Mall M G Road, Mall Rd, near Bada Chauraha, Kanpur, Uttar Pradesh 208001

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What is Lenskart customer care email?

support@lenskart.com

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Where to find Lenskart discount coupons?

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Who is the Owner / CEO of Lenskart?

Peyush Bansal

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