File a Complaint against Lenskart

Lenskart - Lenkart delay in delivery ^Closed

I am following up for my order consecutively for * days and same update i am receiving from your end is highly unprofessional seriously not appreciated. After * days i come to know that due to technical issue my order was not picked. There is ...

Jun 02, 2021 by Neha Sharma

Lenskart - Booked appointment but lenskart agent did not turn up ^Closed

I would like to bring to your notice that I have been not answered my queries and issues at lens kart even after many attempts to the customer care. I would like to inform you firstly I had received a call from lens kart team regarding home...

Jun 02, 2021 by Mur Zeeshan Ali

Lenskart - Package not delivered and they treat their customers as a garbage ^Closed

I purchased two eyeglasses from lenskart on **th of May'**** and paid the price online. As of today(*nd June'****) I have not received any message regarding my order. And when I track my order it has been visible since the day I placed the orde...

Jun 02, 2021 by Balmiki Das

Lenskart - The cover i received is spoiled ^Closed

I got buy * get * offer and i ordered two,i got my package on **/**/**.Both specs are fine but the cover was spoiled..i would like to exchange it. Please delivery another cover. ...

May 26, 2021 by Marpi Bagra

Lenskart - Frame found broken in spectacle box ^{Offered Resolution}

To Lenskar, In **** January I have purchased frame along with gold membership. I purchase only frame because my old frame was broken and warranty was lapsed. Now again the same frame broken from the same place in box only. If you see my ord...

May 24, 2021 by Prashant Mavani

Lenskart - False advertising ^Closed

I bought specs from lenskart in Jan paying **** rupees and the Store guy confirmed that the specs are rough and tough use. But It broke in *months, the screw of ear rester got out and I am unable to use my specs anymore and having high power It...

May 16, 2021 by Gurjeet Singh

Lenskart - False advertisement claim ^{Offered Resolution}

https://m.youtube.com/watch?v=*WpldhTjbzg The ad claims that air flex doesn’t break while this is completely false and is deceiving customer with wrong information I myself have airflex which broke twice This is completely misleading...

Apr 23, 2021 by Damini Sethi

Lenskart - Personal details shared ^Closed

Hi, This is Kashyap a customer of your lenskart. Since *-* days, I'm being contacted by lenskart for the order I have not placed, it was placed by some one called Shanmukha wherein lenskart has updated my number on that order. Unfortunately ...

Apr 16, 2021 by Kashyap Dixit

Lenskart - Ill Treatment with the customer ^Closed

This is in regards with the experience at one of the lenskart store. We went to the lenskart of noida sector ** store. There was a guy named prashant who told us he is the manager there. We selected two frames for the normal power glasses. Th...

Apr 07, 2021 by Radhika Garg

Lenskart - Package not delivered ^Closed

I ordered Vincent Chase eyeglasses with order ID:********** from lenskart on "*th March ****" worth **** rupees. They said my order is getting delivered earlier(** march) than the actual delivery date(** March ****). And I got a message from le...

Mar 11, 2021 by Narava Vishnu vardhan

Lenskart - Temple or handle of spects got dislodged ^Closed

Temple/handle got dislodged by itself , spectacle were in warranty , so i was asked by costumer care to get it repaired at the store , so i went to the store and they told me they cant repair it and it was my fault temple got dislodged ,how ...

Feb 13, 2021 by Ameya Shukla

Lenskart - Not given exchange ^Closed

purchsed reading only glasses last week but not to my expectation. m suffering severe headache after using them.went to store n asked for exchange store manager refused saying no exchange policy...

Feb 09, 2021 by shilpa suhas chavan

Lenskart - Payment not processed ^Closed

I have paid rs **** through googlepay on **nd jan **** for orderId =********** and Gpay confirmed the payment I will also share proof ..But in app they are showing payment pending its been * days customer support guys saying I raised the ticket...

Jan 25, 2021 by Anirban chakraborty

Lenskart - Lenskart not initiated my replacement query ^Closed

At */**/**** i purchased one specs from lenskart show room.it was not fit for my face.so i planed to replace my product as per lenskart **days no question replace/return policy. But lenskart side no response for my replace/return querry....

Dec 08, 2020 by Jabalal A

Lenskart - Pick not done by company about 7 days and false commitment ^Closed

I have requested many time for pick up, But company not look after the matter where as giving me false commitment...

Oct 02, 2020 by Shakti prasad roul

Lenskart - Defective peice ^Closed

Defective loose specks received from lenskart...

Sep 27, 2020 by Veena aher

Lenskart - Refund issue and complaint of lenskart store staff ^Closed

I purchased a frame from lenskart through sales executive at store and when I received my item it is not as per my expectation so I told to executive to exchange. Then he ask me to come when store is open but from * months shop is not opening d...

Aug 31, 2020 by Akhil Agrawal

Lenskart - Lenskart Frame not replaced ^{Offered Resolution}

Had asked for a replacement for Order id # **********.on June ** ****. Even after picking up the product, Lenskart has till date not given me a replacement for product. Had raised ticket for same #******** for which I was assured to be given a ...

Aug 19, 2020 by Abraham

Lenskart - Item not delivered and git msg of item delivered by lenskart ^Closed

On *th july **** I got a msg that your item has been delivered but it wasn't. I called customer care many times. They raised a complaint and said wait for **-** hours. Its been more then that ** hours I called many times. I got no upd...

Jul 10, 2020 by Ritika

Lenskart - Package not delivered ^Closed

I have placed an order on * June, a Vincent Chase Eyeglasses and paid online but till now I have not got the product and no updates on it. I have called customer care services multiple times and they are telling they don't have any updates fr...

Jun 17, 2020 by Alfred Joy

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Questions about Lenskart

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How to contact Lenskart?

+91-9999899998

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What is Lenskart office address?

Shop No 16/113, G 28A, Ground Floor,Z Square Mall M G Road, Mall Rd, near Bada Chauraha, Kanpur, Uttar Pradesh 208001

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What is Lenskart customer care email?

support@lenskart.com

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Where to find Lenskart discount coupons?

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Who is the Owner / CEO of Lenskart?

Peyush Bansal

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