File a Complaint against Lenskart
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Lenskart
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How to resolve Lenskart complaints online
If you want to complain about a problem that relates to Lenskart, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Lenskart?
If you are not satisfied with Lenskart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Lenskart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Lenskart
But before filing a complaint, you should
a. Contact the customer support of Lenskart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Lenskart
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How will Voxya help you?
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Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Lenskart - Not received the product on time Offered Resolution
I availed the company's warrenty. The warrenty was accepted in email. The delivery person came and took my old pair prior to providing me a new one. This is affecting my work and everyday life. I literally couldn't see. I lost money on my absen...
May 13, 2022 by Niranjan k
Lenskart - Package not delivered Awaiting Details
Hello team, I am Mohammed shahid I have order a specs for me and my mother last month Chennai Mylapore branch they have tested and provide a specs for us both and it’s cost around *k for me and my mom and later I received the product after...
Apr 04, 2022 by Movammed shahid
Lenskart - Return pickup and now not responding Closed
I have ordered my eyeglasses tving me exchangehru homevisit of lenskart executive on December **th.order delivered but not as per specification.from then to till *st of march they people are not responding to my calls.neither giving me refund ...
Mar 01, 2022 by MANISH CHUGH
Lenskart - Executive behaviour Offered Resolution
Went to th showroom fr an eyetest as i hv already ordered th glasses bt since my area was unserviceble i had to go to a outlet fr an eyetest. First nobody attended, second th testing guy was busy flirting with a customer , and everythng was ...
Feb 26, 2022 by Swapnil Srivastava
Lenskart - Bad eye checkup and low lens material Closed
I used to have same power since * years and I tried lenskart for first time and within * months my power got changed with cylindrical. It has affected my eye sight. ...
Feb 21, 2022 by Archana Khare
I Purchased Lenskart Pro Membership on ** December with order id: ********** which Includes First Pair Free Along With Anti Glare Lenses As Promised By Them. But When We Try To Add Anti Glare Lenses To The Pair, It Asks **/- Extra Over And Abov...
Dec 18, 2021 by SHIVAM BANSAL
Lenskart - Mis communication while purchasing Closed
Communication not clear while purchasing...
Dec 17, 2021 by Manish Kachalia
Lenskart - Charging over and above the membership fees Closed
I purchased Lenskart Pro membership which includes First Pair Free along with Anti Glare Lenses as promised by them. But when we try to add anti glare lenses to the Pair, it asks **/- extra over and above the membership fees. When contacted cus...
Dec 16, 2021 by SHIVAM BANSAL
Lenskart - Lenskart cancelled order without my consent Closed
I placed an order on **-Nov-**** with the order ID ********** which is supposed to be deliver by **-Nov-****. Now on **thNov'** when I contacted their customer support for delivery update then they told me that they are cancelling my order as i...
Nov 25, 2021 by Aamir Ansari
Lenskart - Refund amount yet not received Closed
Refund amount yet not received, they told that ur refund amount with given on * November **....
Nov 18, 2021 by Deepak Chagan sonawane
Lenskart - MY ORDER order id NOT RECEIVED TO MY SHIPPING ADDRESS IT WAS DELIVERED WRONG ADDRESS Closed
Hi sir/ madam Sub: I am not received my order to my address from lens kart ( order id: **********) My lenskart order id is **********, I have ordered two powered eyeglasses on **th october **** in lenskart, On Nov *st **** i have received...
Nov 07, 2021 by ALAPARAJULA RAMAMOHAN YADAV
Lenskart - Cheated by lenskart Closed
I have ordered * computer glasses including frames from lenskart, from lenskart android app. Vide order number ********** on **th August ****, other one order number ********** on **th August **** and third one, order number ********** on **th ...
Oct 28, 2021 by Alphi Chugh
Lenskart - Buy it forget any other service Closed
Even though frame is out of warranty ,, check to accommodate my lens into suitable frame ? Iam ok to use current lens ,,but with replacement of Frame ,,,,,But unfortunately ,,they are mentioning the frame is out of stock ? iam not sure why Le...
Oct 27, 2021 by Dharmendra
Lenskart - Pickuper man rude behaviour Closed
Pickuper man was very rude to me while calling ..... He used very bad tone....and all of a sudden disconnect the call while talking...
Sep 08, 2021 by Khushi sah
Lenskart - Money Deducted Incorrectly Closed
I purchased Lenskart Gold membership on *th of September. It was Rs.***+ taxes which is Rs.***. I used a voucher , and the page said I need to pay Rs. **. When I proceeded to pay Rs *** got debited from account. I immediately complained throug...
Sep 07, 2021 by Manisha
Lenskart - Late incomplete and misbehaving customer service Closed
I ordered two lens on **th of July , my order was created and processing the next day I got a call from lenskart executive asking me to select a different lens because the power couldn't not be added in one of my lens then I made a new order fo...
Aug 11, 2021 by Bikash Chaurasia
Lenskart - Fraudelent and money holding Closed
My order date is **th July. I have provided all the necessary information including Eye-Power Prescription. It was supposed to be delivered by **th July. I contacted lenskart to look why it is not delivered. In return I get this bizarre expla...
Jul 28, 2021 by Nagendra
Lenskart - Product doesn t deliver Closed
Worst service ever experienced i ordered the glasses on ** and your delivery agent picked up the corrier * days ago and he updated the order yesterday and now the delivery is delayed so please tell me who us responsible the delivery date is to...
Jun 29, 2021 by Ashok Kumar Choudhary
Lenskart - NOT REFUNDING MY STORE CREDIT EVEN AFTER 10 DAYS PASSED BY AND CONTACTED THEM 1000 TIMES Closed
NOT REFUNDING MY STORE CREDIT EVEN AFTER ** DAYS PASSED BY AND CONTACTED THEM **** TIMES WANT IMMEDIATE ACTION AS WELL AS CALL FROM THEM NOW...
Jun 12, 2021 by VINAYAK SAINI
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Questions about Lenskart
Ask questions about Lenskart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Lenskart?
+91-9999899998
What is Lenskart office address?
Shop No 16/113, G 28A, Ground Floor,Z Square Mall M G Road, Mall Rd, near Bada Chauraha, Kanpur, Uttar Pradesh 208001
What is Lenskart customer care email?
support@lenskart.com
Where to find Lenskart discount coupons?
Who is the Owner / CEO of Lenskart?
Peyush Bansal
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