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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Laundrokart?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Laundrokart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Laundrokart - Package not delivered Closed
It’s a laundry app. I had given my clothes for laundry. There was a new sweater that I had sent for laundry. I wore it only once. I have mailed them lot of times and tried contacting but no one from their is responding. It’s been over ** da...
Nov 27, 2022 by Resham Aswani
Laundrokart - Jacket damaged Open
Order ID: DC***** I had given a padded jacket (* month old; from Decathlon) to laundrokart for dry wash. The jacket was worth INR **** and is able to withstand -** degrees. Laundrokart had completely destroyed the jacket - removing the paddi...
Nov 11, 2022 by Abhishek Das
Laundrokart - Misplaced my saree blouse by Laundrokart Open
I have given my blouse for dry cleaning on **th Oct **** to Laundrokart shop at Kasavanahalli Bengaluru. I was assured that it will be ready by *th Nov ****. When I went to the shop for collection, I found that it was torned and I asked for the...
Jan 30, 2022 by Priyanka Singal
Laundrokart - Missing Clothes Given for Dry cleaning Closed
I have given my clothe sfor dry cleaning and since * weeks I have been calling customer care as the order is not delivered. They are claiming that they are not able to trace my clothes and they cannot do anythign about it. Worst customer servic...
Mar 22, 2021 by Sai
Laundrokart - Laundry not delivered Open
**-**-**** was the promised delivery date till now they haven’t delivered. From Tuesday I’m calling them and they are telling by evening they’ll deliver same thing they has been telling from Tuesday till now. But no one has contacted me. ...
Sep 13, 2019 by Bassim Basheer
Laundrokart - Laundry spoil the blanket Closed
I have given my white double blanket to laundrokart jp Nagar for washing on December **th when they returned it was all pink in color. When I complained they took it back and returned after ** days in the same condition saying we can't do anyth...
Feb 23, 2019 by Mala joshi
Laundrokart - Lost one saree Open
I gave * sarees for dry cleaning at Laundrokart on */*/**** but they lost * saree which was very expensive and offering **** as compensation.I am not satisfied with this compensation because it was expensive saree around Rs.*****.Expected full ...
Nov 08, 2018 by Deepti Singh
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