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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
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Kundu Special Kolkata - Cancellation charges deducted for a trip cancelled due to Covid emergency Open
We had booked Kashmir package with Kundu special on **th April ****. On **th April after the lockdown announced in Delhi and increasing Covid scenario i requested the travel agency to cancel my trip. I was shocked when they deducted **% cancell...
May 08, 2021 by Adrip Mukherjee
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