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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Ksrtc - KSRTC Airavat Bus Driver dozing off to sleep while driving Closed
My Son and I traveled to Coorg in KSRTC - Airavat * am bus from Bangalore to Kushalnagar on Saturday, **th Feb ****. That was one of the most scariest bus ride of my life as we found our driver falling of asleep while he was driving. My son no...
Feb 19, 2020 by Kaveri K G
Ksrtc - Conductor refused to give a bottle of water in a Airavat bus Closed
I and my brother got into this Airavat bus at Hassan, Karnataka since our earlier bus from Mangalore broke down. On board I requested for a bottle of water since I was thirsty. The conductor refused and pulled the water bottle from me and spoke...
Aug 13, 2019 by Avinash Beermale
Ksrtc - Proper bus not provided Open
I had booked for a club class bus from Mysore to Bangalore and the booking details have been attached asunder. But despite booking it a week before they made us travel in a normal bus and upon asking authorities they told us to adjust the avail...
Apr 21, 2019 by Ashish.S.R
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