File a Complaint against Kreeva.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Kreeva.com?
If you are not satisfied with Kreeva.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Kreeva.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Kreeva.com
But before filing a complaint, you should
a. Contact the customer support of Kreeva.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Kreeva.com - Order Missing Item and Unresponsive Customer Support Closed
I placed an order on September **, **** (Order #*****), and received my package on September **, ****, with one item missing. Upon contacting Kreeva, I received an email stating that the missing item was permanently out of stock and was offered...
Oct 07, 2024 by Namrata Naman Solanki
Kreeva.com - Delivered mismatched product Open
I ordered lengha from Kreeva.com, I received product with low quality also blouse is mismatched as they posted picture in their site before ordered I got confirmation over call regarding the product is exactly same as showing in the site Kreeva...
Apr 23, 2023 by Madhu Pundir
Kreeva.com - Kreeva return and refund issue Open
Received my product on **th nov ...which was of worst quality and torn from neck side and foil work was coming out of everywhere and i mailed them for the above issue and asked for refund and return request but they are not replying and their p...
Nov 16, 2021 by Upma shree
Kreeva.com - Order not delivered Closed
I placed a online order for jacket of RS *** but I didn't get the order.. and tracking details also.. please place the order as soon as possible ...
Nov 15, 2021 by Priyanshu Rajwade
Kreeva.com - Refund not provided Closed
I have ordered * products on Kreeva and the quality of the products was very bad and not as expected. So Ihave sent them and they told I can either order a different product. I have selected * product but now they wantedly delayed replying on t...
Nov 10, 2021 by Supriya
Kreeva.com - Totally different product Closed
i ordered a saari from kreeva.com , and they delivered a saari which are totally different and so bad, and when i try to return my product here are no any option for return, and custmer care no. also not available. ...
Nov 23, 2020 by roshani singh
Kreeva.com - Return of product Closed
We received * sarees that we had ordered and both products were of very bad quality and different from how they appeared online. We have been trying to connect with their customer care for return to be initiate but no one takes the call or res...
Oct 30, 2020 by Ridhima
Kreeva.com - No refund to be offered Open
So looking at the website and also video reviews of the products on the site, I ordered a couple of dresses from the website. After the arrival, I find that the quality is not good. When I send a request for return, the company claims to not gi...
Oct 22, 2020 by Ankitha
Kreeva.com - Return case Closed
I have placed an order in kreeva for which I wanted to place a return request now..But, now they are saying they won't accept anything for return.Trusting their website, and images posted on the screen,I placed an order.I saw the option for pla...
Sep 02, 2020 by chekuri
Kreeva.com - Fake item received Open
I ordered a "white embroidered suit" from kreeva.com worth Rs.****+shipping charges extra on the *th of January **** for the Function on the **th of January in my family. The dress I received on **th Jan was much bakwas Even Rs.*-* hundred a...
Jan 27, 2020 by Rehan Mujtaba
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