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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Kavyanjali sarees?
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a. Contact the customer support of Kavyanjali sarees first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Kavyanjali sarees - Received different product in terms of color Closed
I have received a product that is saree which is totally different what i seen on the site. When i am making mail to then they are not replying.this site has not mention their customer care number anywhere. How i can contact to them ...
Jan 09, 2020 by Diksha Tiwari
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