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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Kalp.us?
If you are not satisfied with Kalp.us, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Kalp.us and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Kalp.us
But before filing a complaint, you should
a. Contact the customer support of Kalp.us first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Kalp.us - Package Not delivered Open
Kalp.us is a fake online website. After online payment they are generating a Fake invoice with Fake Tracking Number(Dtdc Courier). Given Fake customer Care contact number(**********) which is also switched off.During night time this numbe...
Jul 01, 2019 by Chellamuthu T
Kalp.us - Dongle not delivered for 10 days Open
I made an order for dongle from this website. Order got cancelled without my knowledge and got no refund for past ** days. Checked the address it is incorrect. Phone number is not receivable. ...
May 12, 2019 by Ramkumar
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