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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jiomart - No Delivery Update Closed
I've ordered few grocery items from JioMart on **th August. It was expected to deliver on **th August. Today is **th August and still it shows new expected delivery date as **th August. On every new day. Revised Delivery date is shown and I am ...
Aug 25, 2020 by Krushna
Jiomart - Order Never Delivered by Jiomart Open
Hello sir, This has been the worst experience of my life through Jiomart where I had placed an order for ** items worth ₹**** on **th of August ****. The delivery date was showing as Expected date **st of August ****. Since then, Eve...
Aug 25, 2020 by mohit makwana
Jiomart - JIomart billed Ananda Ghee but had not delivered Closed
On **th Aug ****, I have ordered some grocery items. After changing delivery dates many times they had delivered it on **th Aug ****. In delivered package, many items were missed. Against some, they have initiated refund but one major item anan...
Aug 24, 2020 by Rahul Sharma
Jiomart - Order not yet delivered Open
Had placed an order on **st July but the order is not delivered yet but it's showing as delivered on ** July but I haven't received it yet.. also the delivery agent never called me nor have I got any message from Jiomart. Order ID - ***********...
Aug 24, 2020 by Sayli Roongta
Jiomart - Money deducted from my bank account but the order status its showing declined Closed
Amount deducted from my account but its showing the order is declined on jiomart. I have order * packets of lays, * packets of maggi instant pizzta,A share pack of Cadbury perk chocolate and a bathroom freshener. I have paid to jiomart throug...
Aug 24, 2020 by Joga Ranjan Mohanty
Jiomart - Jiomart Amount paid in 18July2020 but goods not delivered nor money refunded Closed
I ordered on **th July ****, after reading their much publicized adv, but haven’t received the delivery yet. Initially they keep on changing the date of delivery and advance it by one day finally i saw that order was delivered note. Tried to ...
Aug 24, 2020 by Satish Reddy Kuppireddy
Jiomart - Refund amount of JioMart order id Order Number Open
#JioMartScam #JioMartSucks @JioMart is the most scamster company. I had placed an order using my credit card for full payment on ** June. I cancelled the order next day. Still the shitty app of JioMart shows my order as delivered and no menti...
Aug 24, 2020 by Harshada Hanumant Jadhawar
Jiomart - Missing products and delivery issue Open
I have placed the order on **th Aug and ut was deliver on the **th of Aug. And some of the products are missing which is not delivered and one product is damage. Every day I have a complaint on customer care number but not resolved anything yet...
Aug 23, 2020 by Praveen Menaria
I ordered on **/**/**** during the offer period. Order no.*****************M. order amount was ****.** but Rs. **** was charged. It is gross violation of basic businesses ethics. I have aready contacted Ranchi Jiomart centre representative Mr....
Aug 23, 2020 by Sanjay Kumar
Jiomart - Missing items Closed
Hello, I have ordered from Jiomart.com on **th August ****. As they have delivered my order on **nd August ****. Firstly they have delivered very late and secondly many products are missing. They have refund me some amount but apart from this t...
Aug 23, 2020 by Sakshi Rana
Jiomart - Items not delievered Closed
Hi Team, Am another victim of JioMart. I had placed a prepaid order with JioMart on **th Aug **** of amount ****.** Rs which was suppose to be delivered by **th Aug. Its almost * days now and still order is not delivered. Have tried reach...
Aug 22, 2020 by Kartikay Patel
Jiomart - Jio mart doing fraud business no complain resolution not delivering prepaid order Open
Dear team, For the first time I have placed an Order on **th Sugar jio mart through their app, as per app it was supposed to get delivered by **th Aug But everyday it is showing delayed by a day. The amount of Rs ****/- is already prepaid....
Aug 22, 2020 by Subhajit Dhara
Jiomart - Items not delivered and money not refunded inspite of many followups Open
Ordered online through jiomart. Order number *****************M placed on **/**/**** at *.** pm . We received a call from their rep stating that the order cannot be delivered due to transportation issues due to Covid and the money will be ref...
Aug 21, 2020 by Shabana Mulla
Jiomart - REFUND NOT ISSUED AGAINST NON DELIVERY Open
I have placed an order on bio mart for which payment was made as per the bill. However, upon receipt of items on **.**.**** one item namely Tulsi Premium Almonds was not delivered and the delivery boy assured that refund shall be made within tw...
Aug 21, 2020 by J P
*. Order ID: *****************W (Delivered on **-**-****) Good Life MP Wheat Chakki Atta * kg was not delivered and Refund of ***/- is due yet. *. Order ID: *****************W (Delivered on **-**-****) Two expired products (Ladi Pav-* nos and...
Aug 20, 2020 by VAISHALY
Jiomart - Package not delivered Closed
* weeks since order. Order showed deliveted just after a day. Been calling jiomart daily since then. Every time they acknowledged the error and promised resolution within ** hrs. Its been * weeks now. And now they don't even puck up the phone o...
Aug 20, 2020 by Pratima Bhandari
Jiomart - Package not delivered and delivery date changing Closed
I ordered through jiomart on **th August. My initial delivery date was **th August,it is now **th August. Can I know why it is not getting delivered? Order ID - *****************M...
Aug 19, 2020 by Kirthi Koneru
Jiomart - Refund against nondelivery of goods not made Closed
I had ordered grocery items through JioMart app on *th July **** worth Rs. ****.**/- out of which because of non-availability a refund of Rs. ***.** was made before the expect delivery of goods....but i didn't receive the delivery of my order ...
Aug 17, 2020 by nisha manoj
Jiomart - Material not delivered Closed
Order placed on *th August order status shows material delivered on **th August at **** hrs no response from the company inspite of vigorous follow up pathetic customer service...
Aug 17, 2020 by Rajesh Sawhney
Jiomart - Payment debited but delivery not made Open
Order no *****************A Above order placed and ammount debited. But no delivery made or ammount refunded. No response on Customer care number. It's tantamount to a fraud on innocent citizens....
Aug 17, 2020 by KB Suresh
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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