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Jiomart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Jiomart - Partial fund not received Open
I made payment to Jiomart by UPI on *th October ****. Some items were missing. So their app showed partial refund on *th Oct ****. That partial refund was not deposited even after * working days. I've made multiple complaints to them. I have se...
Nov 18, 2020 by Nagendra Singh Bhati
Jiomart - Package not delivered Closed
In jiomart app..The order was not delivered.. But it was showing it as delivered... It was a prepaid order.... No response from customer support...
Nov 15, 2020 by G RAVI SAI KUMAR
Jiomart - Jiomart Order partially delivered Open
Ordered for several items including Riso rice bran oil, * liters container, with a free * liter pouch of Riso rice bran oil. However, the free * liter packet was not delivered. Sent several mails and called almost every day. However, all my tic...
Nov 14, 2020 by Bhaskar Srikrishna
Jiomart - Refund query from Jiomart Open
I have selected few groceries in jiomart app and after doing the payment through Amazon Pay UPI, I found that my order Was not created but amount debited. This happened the very next day also when I tried again. On **th October ₹****.** & On ...
Nov 10, 2020 by Buddiga Sreevidya
Jiomart - Refund Closed
Amount deducted from my account but the order status says its declined...
Nov 05, 2020 by Noah
Jiomart - Amount deducted but products not delivered Closed
I placed an order on ** Oct but I didn't receive the products neither refund. I made payment through phone pe app. I have escalated the matter and sent an email to the registered email address they only keep saying we are looking on priority b...
Nov 01, 2020 by Jhony Tilwani
Jiomart - Money got deducted but order not delivered no refund Open
I made orders on **th Oct (Amount Rs ***.*) & **th Oct (Amount Rs ***.**), payment was done successfully via google pay app. But order is not delivered and refund is also not made. ...
Oct 28, 2020 by Vishal Saraogi
Jiomart - No delivery of prepaid order dated Closed
My Order Id:*****************M-** Order date: **.**.**** Registered Mobile No.: ********** E-mail: gairola.amit****@gmail.com Complaint: *. In actual , order not been delivered yet. Jiomart app showing it as Delivered. *. Many times calle...
Oct 28, 2020 by Amit Gairola
Jiomart - Money got deducted twice but order was not placed with no refund Open
I gave order from GPay, money got deducted twice but order was not placed on JIO, Now I am not getting refund of this money. I have called cutomer care but they are of no help. Attach are the receipt from Gpay...
Oct 26, 2020 by Mayank Mehta
Jiomart - No refund for order Closed
I have placed order on *th Sep **** details attached related to order details. As the online portal prompted to make partial payment(Rs.****/-) which i made from my Sodexho card. And rest balance amount was to be given to cash. Once the deliv...
Oct 26, 2020 by Vishwanath Mataphati
I have selected grocery items in Jiomart and selected Amazon Pay UPI for payment. My payment was done twice but my order was not confirmed. I have made transactions on **th oct & **th Oct also. Amount debited on **th Oct - ₹****.** & on **th...
Oct 24, 2020 by Buddiga Sreevidya
Jiomart - Jiomart ordered items not delivered and not refunded despite contacting many times Closed
Hi sir, I ordered (order number *****************A)daily supplies via jioretail app on Aug *st(my first order from jioretail app ). Delivery boy only delivered only set of items this was brought immediately to concerned person and jio cus...
Oct 17, 2020 by Furhan H
Jiomart - Refund not made even after 3 months Open
A brief history of my case. I had placed an order on the Jiomart app on **/**/**** worth Rs.***.** (Order Number - *****************M). There was note of a partial refund of Rs.**.** on **/**/****. The balance order was never delivered and the ...
Oct 17, 2020 by Vinod Hari
Jiomart - Totally different item delivered Closed
Mailed * times and called * times. Same answer we are raising your complaint. Totally wrong items delivered....
Oct 17, 2020 by Yash Khetiya
Jiomart - Jiomart Incomplete order delivered twice on prepaid orders Open
Order Id: *****************A Date & Time: **.**.****(*:**PM) Price: Rs. *** Ordered a combo of products with more price but received just one item Order Id: *****************A Date & Time: **.**.****(*:**PM) Price: Rs. ** After repeated emai...
Oct 15, 2020 by S Patnaik
Jiomart - Order not delivered but shown as delivered Closed
On October *nd **** placed an order over Jio Mart app for groceries and on Oct *th **** it was shown as order was delivered on *th of October which it was suppose to deliver by *th Oct **. When I register the complain over phone on *th Oct **. ...
Oct 13, 2020 by Rohini Jayanth
Jiomart - Incomplete order deliver Open
I have order * ***g amol butter of Rs *** but delivery boy have deliver only * ***g amol butter.i have mail several times to jiomart but they didn't relove every time they provide compaint no:**********...
Oct 12, 2020 by PRAKASH l Jogdand
Jiomart - After payment my order was not showing in jiomart app Open
On jiomart app beta an order was placed by me on * oct **** . payment done by amazon upi and successfull but in app their was no item showing and also no confirmation for order showing for order ...
Oct 08, 2020 by chhatrapal
Jiomart - Don t show order in order history Closed
I ordered on * October **** two times for different products and payment done by Google pay but order not show in order history by confirmed or pending or declined or not got any messages even responses from customer service for their issues.I ...
Oct 05, 2020 by Het Shah
Jiomart - Incomplete order delivered Closed
Saffola Gold Blended Oil * L (Jar) ₹***.** Qty: * This item clearly shows as well as it is written that the Pouch is free with the Oil Can but this was not delivered. On checking with the Customer Support, he said that it is no where ment...
Oct 05, 2020 by Melvyn Lobo
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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