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Jiomart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Jiomart - Wrong Items Delivered Items Missing Closed
Hi All, I have placed an order thru JioMart as its a new platform & offering good discounted prices. Firstly the placed order as too late, They claimed it to be delivered in * Working days & I got the order after almost ** days. The few item...
Sep 14, 2020 by Sai Krishna
Jiomart - Goods not delivered and amount not refunded Open
After placing the order, on **st July **** 'expected date of delivery' was shown as **th July, on **th July it changed to **th July and on **th July it changed to **th July. On **th July when I checked the status it mentioned 'Delivery made on ...
Sep 14, 2020 by Sanjiva Jain
Jiomart - Order not received but status shows delivered Open
I had placed an order on **th August for which I have already paid the amount through my MobiKwik wallet and on **th August its status showed as delivered but I haven't received it yet. Also, I have sent emails and I have contacted to Jiomart c...
Sep 12, 2020 by Mudit Bisht
Jiomart - JIOMART Failure to refund amount for undelivered Prepaid Order Closed
I had placed an order on **/*/**** of Rs.****. The order no. is*************.The said order was non delivered and when we reached out for refund, only Rs.*** was refunded(no idea why partial payment made). There is still outstanding amount Rs.*...
Sep 09, 2020 by Anil
Jiomart - Order never delivered and not refunding the total amount paid Closed
I ordered from Jiomart on **th Aug ****. They never delivered my order but raised an invoice and refunded only *** INR on **th Aug **** for the missing items. I raised a complaint on cs@jiomart.com but they never responded. Then, I raised a com...
Sep 08, 2020 by Pratibha
Jiomart - JIOMART OrderNotDelivered Open
Order # *****************A Name : Sachithra Invoice Amount : **** My products are not delivered and it showing incorrectly as delivered in APP I was ordered on **-Aug-**** and in APP it showing as delivered on **-Aug-****(Sunday) My reside...
Sep 07, 2020 by Sachithra
Jiomart - Damaged Item supplied Open
I placed an order with them on **/**/**** which was delivered on **/**/**** . I came to know about the damaged item supplied the next day and immediately informed them via email and also called their customer care number. After repeatedly follo...
Sep 07, 2020 by Satvinder Pal Singh Sandhu
Jiomart - Order not delivered Open
Hi, I ordered groceries from Jiomart app on *nd Sep. Initially delivery date was *th Sep. But till on *th Sep it’s not delivered. Sent multiple mails and calls to customer care but till now no resolution provided. Even they are not cancellin...
Sep 07, 2020 by Rajiv Kumar
Jiomart - Order Not Delivered Closed
I ordered on **th August and the order was prepaid. Now the application shows order delivered on **th August but I didn't received any order nor any OTP. Since then I am calling customer support and they keep on telling we will resolve within ...
Sep 05, 2020 by Malav Parekh
Jiomart - Online retail order Jiomart Open
I have given order to jio mart app with order no. *****************A on **th Aug.** of this month . Till date we did not received. The online app shows the status product is delivered on **th Aug **** but product is not delivered. How can the...
Sep 04, 2020 by Ashish sahu
Jiomart - Paid amount not refunded Closed
I had asked for cancellation of this order on **th July after the order delivery date kept slipping without any notification for * days, to which I was told that Customer service cannot do it and i was advised that I should return the order whe...
Sep 04, 2020 by Mohit Sapru
Jiomart - Package not delivered Open
Delivery man deny to deliver my order....
Sep 02, 2020 by Hedayatullah Anwar
Jiomart - JIOMart Prepaid order Undelivered no update Open
I had placed a prepaid ordered on Jiomart on **th of August of Rs. ****.**. Expected Delivery date was **nd of Aug which keeps on changing as days passed & on **th, app automatically shows the status to Delivered but nothing is delivered from t...
Sep 02, 2020 by Ankit Taneja
Jiomart - Order cancelled but money not refunded Open
I have placed a order on JIOMART, date ** August for Rs.****. Without giving any reason they have cancelled my order on ** August. Please find below details: Registered mobile number: +************ order id: *****************W email id: raj*...
Sep 02, 2020 by Rajat Sharma
Jiomart - Not paying the REFUND Open
My order was delivered on *rd August **** and there were few items not delivered to me for which they initiated a refund of Rs ***.**. I have been calling them every day since *rd of august and not just once, I have been calling them multiple t...
Sep 01, 2020 by Akshata More
Jiomart - Refund not received for a products ordered from JIOMART Open
i have ordered few products from JIOMART on July **nd and this was never delivered to my location saying containment, from the now it is more than month i didnt get my refund amount back, i have written multiple emails and raised multiple compl...
Aug 30, 2020 by Yadhu krishnan
Jiomart - Pre Paid goods not delivered Closed
HI, I had placed an order with the JioMart on the **th of July **** with an order value of Rs ****/-, the order has not been supplied even after repeated follow up (atleast ** emails to the customer service) and as per the escalation matrix in ...
Aug 29, 2020 by DATHA SHENAI
Jiomart - Order not delivered Status marked Delivere No refund Closed
I ordered multiple items, order id *****************A on **th of aug ****, till date i neigther received my order nor the solution from them. I though cancelled my order on **th aug as they were not delivering it now they have mention status ...
Aug 27, 2020 by Jyoti maurya
Jiomart - Item missing from order Number Closed
I have placard the order from JioMart Order number :- *****************A Invoice number :- *************** Invoice amount:- ₹**,***.** When received * packet for ** item I have ordered. But once I checked found that Mother dairy cow gh...
Aug 27, 2020 by Manoj Sharma
Jiomart - Product not delivered but charged for it Open
I had placed an order with Jiomart and my charged for the same. I have been following up with them for the same but in vain. The customer service is disconnecting my call again and again. This is the compalint no. ********** and this is the ord...
Aug 25, 2020 by Shriya Buchasia
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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