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Jiomart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Jiomart - Jiomart Incomplete order delivered twice on prepaid orders Open
Order Id: *****************A Date & Time: **.**.****(*:**PM) Price: Rs. *** Ordered a combo of products with more price but received just one item Order Id: *****************A Date & Time: **.**.****(*:**PM) Price: Rs. ** After repeated emai...
Oct 15, 2020 by S Patnaik
Jiomart - Order not delivered but shown as delivered Closed
On October *nd **** placed an order over Jio Mart app for groceries and on Oct *th **** it was shown as order was delivered on *th of October which it was suppose to deliver by *th Oct **. When I register the complain over phone on *th Oct **. ...
Oct 13, 2020 by Rohini Jayanth
Jiomart - Incomplete order deliver Open
I have order * ***g amol butter of Rs *** but delivery boy have deliver only * ***g amol butter.i have mail several times to jiomart but they didn't relove every time they provide compaint no:**********...
Oct 12, 2020 by PRAKASH l Jogdand
Jiomart - After payment my order was not showing in jiomart app Open
On jiomart app beta an order was placed by me on * oct **** . payment done by amazon upi and successfull but in app their was no item showing and also no confirmation for order showing for order ...
Oct 08, 2020 by chhatrapal
Jiomart - Don t show order in order history Closed
I ordered on * October **** two times for different products and payment done by Google pay but order not show in order history by confirmed or pending or declined or not got any messages even responses from customer service for their issues.I ...
Oct 05, 2020 by Het Shah
Jiomart - Incomplete order delivered Closed
Saffola Gold Blended Oil * L (Jar) ₹***.** Qty: * This item clearly shows as well as it is written that the Pouch is free with the Oil Can but this was not delivered. On checking with the Customer Support, he said that it is no where ment...
Oct 05, 2020 by Melvyn Lobo
Jiomart - Refund request pending since 21aug20 Order no Closed
refund is pending since ** Aug **** for Order no. *****************A. Amt of Item NOT delivered(Unknown Reason) *Total(A)***.*** Amt of Items NOT accepted (due to delay in delivery) *Total(B)****.*** *Total Refund (A+B) ****.*** ...
Oct 03, 2020 by gaurav Mantri
Jiomart - Refund for short supplied items Open
I am forwarding herewith the complaint lodged by me for short supply of items. Order ID: *****************M complaint no ******* Date of order:**-**-**** Date of Supply : **-**-**** Amount Paid: ₹ ***.** Bill no: ** Store: **** The...
Oct 03, 2020 by Sangeeta Mehrotra
Jiomart - Refund not received for the products which were billed but were not delivered Open
Bill no. - *****************A I haven't received refund for products which were billed but missing during delivery. Following are the details for products which are billed but not received and refund pending: *) Mother Dairy Malai Panee...
Oct 03, 2020 by Subham Tater
Jiomart - Prepaid order product not received Closed
I had very obnoxious back to back customer service experiences with JIO Mart that completely surprised me. I ordered groceries from JIO Mart on **/**/**** order no *****************M and paid ₹**** through Card. On **/**/**** order sho...
Sep 30, 2020 by Ankit Jain
Jiomart - Refund Open
I ordered some items from jiomarton ** June **** .But due to some technical issue they cancelled the order and said that I would get a refund within ** days but it has been more than * months.Still I haven't received a single penny.Their custom...
Sep 30, 2020 by Afzal Hussain
Jiomart - Refund not provided Closed
I have placed order on *sep**** and after waiting for more than * weeks, order was not delivered..i have initiated refund request and still not get my money back. Raised concern on mails more than ** times and called multiple times but no resol...
Sep 30, 2020 by Deepak Batra
Jiomart - Prepaid Order Placed on jiomart but product not received nor received moeny Closed
I had very obnoxious back to back customer service experiences with JIO Mart that completely surprised me. I ordered groceries from JIO Mart on **/**/**** order no *****************M and paid ₹**** through Card. On **/**/**** order sho...
Sep 28, 2020 by Ankit Jain
Jiomart - Refund not done since 2 months Open
*. On **-Jul, i ordered some items from jiomart *. I raised a complaint on **-Jul for * reasons. One item (Brijnandan Madrasi Mixture *** g) was stale and another item (Cremica Mixed Fruit Jam *** g) was nearing expiry date. Also there was buy...
Sep 27, 2020 by Subranshu Patel
Jiomart - Refund not provided for damaged product Open
Hello, My name is ashish living in gurgaon. since jiomart is new app and i was using amazon from years for groceries, i thought to use jiomart once and that was the biggest mistake. let me tell you my experience and you and judge after that. i ...
Sep 26, 2020 by Ashish Gupta
Jiomart - Incorrect Product Deliver Closed
I have order Museli worth Rs*** on *Sep**. When I received my order I received Ragi Choco Bites MRP Rs***. I called customer care and logged a complain to replace the product. Executive gave me TAT **hrs after **hrs I called again then they aga...
Sep 23, 2020 by Disha Gupta
Jiomart - My order not delivered Open
I had order groceries from jioMart in **/**/**** order no *****************A and paid ₹*** online. On the *th Sep Jio-mart app was showing incorrectly that the order was delivered on but to date the order is not delivered at my place. Since *...
Sep 17, 2020 by kiran kumar
Jiomart - Missing items from one order and another not delivered Open
*. I and my friend Loveeza khan ordered from Jiomart (My order ID: *****************M), (Loveeza's order ID: *****************A). *. When I received my package I saw that many items are missing from it. I immediately called customer care but...
Sep 17, 2020 by Vidit goyal
Jiomart - Refund not processed Closed
I had placed * orders as below and against both orders few items were not delivered by Jiomart and refund's are pending since more than * months now. *) Order no. *****************M dtd. **-May-** Refund Rs. ***.** is pending to...
Sep 17, 2020 by Nitin Getam
Jiomart - Money not refunded Open
SUMMARY - *. I'D PLACED PLACED AN ORDER IN JIOMART.COM ON **-AUG *:** PM & PAID ONLINE RS. ***.** BY SODEXHO *. DUE TO SOME ITEM UNAVAILABILITY, REFUND NOTE FOR RS. ***.** GENERATED ON *-SEP *. THERE WAS FURTHER SHORT SHIPMENT [WITHOUT ANY I...
Sep 15, 2020 by Avik Bose
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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