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Jiomart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Jiomart - JioMart My Order disappeared from the JioMart App web portal post amount deduction Open
I have added ** items to the cart worth of Rs.****.** and made payment through card on **th September ****. Amount also deducted from the account but after sometime, I am not able see my orders in the application. It's suddenly disappeared. ...
Sep 18, 2021 by Hemanth Kumar P
Jiomart - Refund Issue Jiomart Closed
Name - Kamal Singh My Order No - *****************A Shipment No - *****************A-** Order Date - ** Sep **** Order Amount - **** Hi, I have ordered grocery from Jiomart app and my payment was done and after payment my order declined...
Sep 18, 2021 by Kamal Singh
Jiomart - Order Declined Closed
Hi Team, My order was declined and amount also debited from my account and still no update from Jiomart Side. ...
Sep 16, 2021 by Kamal Singh
Jiomart - Transaction failed money deducted from Mobikwik order not placed Closed
I have placed the order. My money is also deducted from mobikwik, but payment still showing declined order date ** Sep **** ...
Sep 16, 2021 by Dipanshu Dhingra
Jiomart - My package not delivered Open
I am busy and the delivery agent is calling me I can't pick up the phone and I call back and they did not pick up and I see the delivery status in jiomart app that it is showing it is delivered but I can get it ...
Aug 29, 2021 by Kanu Karuna
Jiomart - Jiomart Refund Pending for past 5 days Open
Name of the company- JioMart Product type- Grocery items,Household goods and fruits Order ID- *****************W-** Registered Email- subhash.surana**@gmail.com Registered Mobile- ********** Date of Order - **/**/**** Date of Delivery...
Aug 29, 2021 by Subhash Surana
Jiomart - Leak product received Open
i have received the order from jiomart which was leaking. i have tried contacting their support team via all media but no positive response ...
Aug 13, 2021 by AKASH GUPTA
Jiomart - Refund not received Closed
I had ordered some vegetables from Jiomart on **th July. The order was delivered on **th July. It was a cash on delivery order, hence upon receiving the order, I paid by scanning the QR code on the bill provided by Jiomart. The payment of Rs.**...
Aug 12, 2021 by Sachin Jalan
Jiomart - Incomplete order delivered Closed
Order number # *****************A Item # Emerald Hydrogard Pillow White **cm x **cm (Set of *) of * quantity Amount paid is ***** = *** Instead of *** =* Quantities to be received I have received only *, so other * numbers are missing. (Ite...
Jul 10, 2021 by Vinay Acharya
Jiomart - Refund not received Open
I bought and returned products on jiomart on **th JUNE ****. Their standard refund policy is * working days. So after that time, I talked to customer care and also sent email to them. It has been almost ** days and I am continuosly contacting c...
Jul 05, 2021 by Utsav Patel
Jiomart - Refund not received Rssince may order no Closed
I ordered grocery products in jiomart on *nd May **** and order was expected to deliver (order number:*****************A) on *th May **** but product was not delivered and order has been cancelled . since two continuously calling jiomart cus...
Jun 19, 2021 by Ashok Kumar
Jiomart - Money deducted no status of items Closed
**-**-**** I hv done payment through paytm but my message not come of order confirmed and money deducted...
Jun 16, 2021 by Prachi Gupta
Jiomart - Cancelling my orders Closed
I have ordered * times in last ** days through jiomart and after *-* days after my order they are cancelling my orders saying it as technical issue, they have given a local distributor number to contact he called me once asked my problem saying...
May 27, 2021 by vinay
I had ordered Coconut tender ** pieces on jiomart and it has been cancelled by the company on the delivery day by making excuse of technical issue. Now they are suggesting me to place new order. Earlier i have purchased ** Coconut tender @Rs.**...
Apr 28, 2021 by Vinay Sachdeva
Jiomart - Package not delivered Open
I had ordered groceries products on jiomart and it has been cancelled by the company after two days making excuses of technical issues....
Mar 28, 2021 by Rupesh kumar
Jiomart - Scheme order cancellation Open
Order ID *****************W Order Date ** Mar **** Order Amount ₹*,***.** {Cancel order ₹*,***.** having Scheme worth Rs ***) } You Jio platform ...are we placing an order on the pretext of getting a refund? Who will compensate time ene...
Mar 19, 2021 by PANKAJ HASTWALA
Jiomart - Refund not issued Open
I have ordered * products on JioMart on **-Jan-**** using Google Pay, due to stock unavailability they cancelled my order from their side without my knowledge. They assured that I'll get my refund to my account with * days but it's been more th...
Feb 24, 2021 by Rajaraajeshwaran.R.K
Jiomart - Payment deduction Closed
My order *** rs deducted in my acount but order fail in jio mart **.**.**** evening,so please return my amount...
Jan 18, 2021 by Pramod kumar mahawar
Jiomart - Item missing in jiomart order Open
Nutrilite butter is missing from the order sent by jiomart , I have informed the contact center but still haven't received any response...
Jan 10, 2021 by Jay Parekh
Jiomart - Several items were missing from the order and i have gotten only partial refund so far Closed
i ordered ** items from jiomart on *th of December **** ( order id: *****************M ) . when the order arrived there were only * items out of the ** items were there, the rest were missing. when i contacted jiomart regarding this issue,...
Jan 07, 2021 by Nijeesh Joshy
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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