File a Complaint against Jiomart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jiomart - Delay and No Concrete Response Open
I placed an order for an Apple Watch SE on the **th for gifting. Delivery was scheduled for **th. It's more than ** days now and everyday the delivery day is postponed for another date. I am calling/writing emails to the Jiomart team but they g...
Feb 06, 2023 by PANKAJ MANI
Jiomart - Refund not giving Damaged product taken back Closed
I have purchased * TV from JioMart * found ok * found damaged while installation on **th Dec **. Installation person promised replacement in * days. *rd Jan Damaged pc was taken by JioMart replacement promise in ** hrs. Till date after repeate...
Jan 14, 2023 by Anand Naik
Jiomart - Refund not done Closed
I have placed the order and declined the product delivery when attempt was made on Jan-*nd **** within * days. Now even after ** days no information of refund has been initiated except the fake promises Name Naresh Kumar Order Number ******...
Jan 13, 2023 by NARESH KUMAR P
Jiomart - Product not delivered not refund the amount Open
i have book an item Axter combo pack of * pair of multicolur shoes for men (HSN: ******,SKU:RUV**IWDZY)...
Jan 11, 2023 by MAHESHA. N. C
Jiomart - Refund Not Received Open
I have order mobile on Debit Card EMI but cancellation the product on same day. Still my refund is not received & EMI is deducting...
Jan 05, 2023 by Siddhesh Umekar
Jiomart - Used and defective product received Open
I have ordered voltas beko *.* kg top semi automatic washing machine from jiomart online app. with prepaid amount of ₹**** through Google pay on **th November ****. Machine delivered on **th November ****. But delivery agent don't asked for O...
Jan 05, 2023 by Vinita Gupta
Jiomart - Return request rejection Open
I have ordered Zebronics LED cooling pad for my laptop ** days back. The delivery got too delayed than it notified before. So I bought it somewhere else. I tried cancelling the product both through the app and customer support. Both were vain. ...
Dec 20, 2022 by Gomathi S
Jiomart - Product default Refund Open
I have booked the Axter Co*mbo pack of * pair of Multicolor Shoes for Men (HSN:******SKU:RVU***WDZY) ...
Dec 17, 2022 by MAHESHA. N. C
Jiomart - TCL LED TV not delivered and refund pening Open
BOOKED TCL TV AND PHILIPS OTG ON **TH OCTOBER **** AND FIRST CANCELLED THE PHILPS TCL BY THE JIOMART AND REFUND CREDITED IN SOURCE OF ACCOUNT ON *TH NOV**** AFTER BEGGED MANY REQUSET WITH JIO MART. THEY ASSURED THE BALANCE TCL LED TO DELIVER A...
Dec 09, 2022 by Mohammed irshad
Jiomart - Money was deducted but the order wasn t placed Closed
I ordered some items from. Jiomart and made the payment to twidpay using Google pay But the jiomart app is showing no new orders recieved....
Dec 06, 2022 by Aayushi
Jiomart - Neither package is delivered nor the order is cancelled and not the amount is refunded Open
Hi team, I have ordered an iPad which was supposed to be delivered by **th. Everyday delivery date is extended to the next day. Now its **th Nov. Cancel button is also removed for the user. Customer care executive says that your order is under...
Nov 29, 2022 by Pulkit Jain
Jiomart - Refund not initiated by jiomart Open
I have ordered a product on **th October **** and returned the product on **th October ****. I have used my credit for the bill payment. According to the customer service, it will take * working days to initiate the refund. But after * days I h...
Nov 23, 2022 by Surender kumar jhamb
Jiomart - Package Not Delivered Closed
I ordered Iphone ** ***gb variant from jiomart on **th october and delivery date was showing **th november initially till today there is no delivery of my product and they are not able to provide me with delivery partner number or other details...
Nov 20, 2022 by Arpan Dhungel
Jiomart - Order Not confirmed and refund not paid Open
Dear Sir, I ordered Apple IPAD *th Gen ** GB on Jio Mart on **th Oct ****, with availing the HDFC Bank Debit Card EMI facility, later on **th Oct **** I have received HDFC Bank CD loan booking details, since order was not booked on JioMart an...
Nov 15, 2022 by PRADEEP KAMMAR
Jiomart - Refund Closed
i had ordered Iphone ** on **th October ****. while doing payment OTP entered and screen became white. I think its error. so, I tries another payment. after some time * orders takes place. I need only *, so I cancelled other one. On **th Novem...
Nov 15, 2022 by shravansinh S Rao
Jiomart - Refund not received Open
To inform you that i ordered for a headphone from jiomart and received a completely damaged product where there was uneven sound distribution, it was a prepaid order, on informing them there arranged for a pickup and following pickup been done ...
Nov 13, 2022 by ADITYA ROY CHOWDHURY
Jiomart - Missing accessories Open
I have ordered samsung ** inch tv on JioMart e-commerce platform, I was not happy with the delivery provided by the team, promise date for delivery was October **th but actual product was delivered on ** st October that to after so many follow ...
Nov 09, 2022 by Akhil Kumar Reddy Bytinti
Jiomart - Refund Not Initiated by JioMart Open
Name :- Soumadip Majumdar I have ordered a product on **th October and returned the product (not received) on **th October.. I have used my credit for the bill payment.. According to the customer service, it will take *-* working days to i...
Nov 05, 2022 by Soumadip Majumdar
Jiomart - Package not delivered Closed
Iphone ** Purple ***GB variant was ordered by me on **th October ****. I paid Rupees *****/- by Credit card EMI of * months. Delivery date was promised as **th October **** but JIOMART is daily changing the delivery date and extending it by one...
Oct 19, 2022 by Rashid Sayyed
Jiomart - Refund not received even after 15 working days Closed
hi, registered mobile number: ********** order id: *****************A refund amount: ***/- refund processed on *th oct. I haven't received the refund yet ...
Oct 18, 2022 by Mirunalini Nadar
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Questions about Jiomart
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How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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