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Jiomart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Jiomart - Partial refund of non delivered Items Closed
I had put an prepaid order (Order number- *****************W , date * May ****) on Jiomart website. The order got partially delivered and I was told that I will get refund for not delivered items. Expected refund was for * bags of India Gat...
May 14, 2022 by Ravi
Jiomart - Neither deliver product not giving refund Closed
I have been forced to write this mail to you after seen your so so much shameless attitude and unprofessional behaviour because you unprofessional people not only showing your class but also denting the goodwill of Reliance Group. You promise...
May 14, 2022 by Sanjeev Kumar Gupta
Jiomart - Not delivering product and not sending refund Closed
From ** th of May they are just playing a game of giving new dates for delivery but not the product arrived not the money is refunded Total loss *****...
May 14, 2022 by Nilofer Shekhani
Jiomart - Refund not initiated Open
I have purchase AC product on **-Mar-**** at jiomart online shopping and spent Rs: *****.**/- through CITIBANK Credit card and after so many following ups due to delay in delivery, finally on **-April-**** updated as Returned due to technical g...
May 11, 2022 by Bhujangarao Vasamalla
Jiomart - Able to log in jiomart account account blocked Open
Sir , I am a regular customer of jiomart where i order staple food for my old mother and father at my hometown simce i m posted for covid duties in north eastern india. Since yesterday my jiomart account id ********** has been blocked afte...
May 03, 2022 by BIJIT SINHA
Dear Sir/ Mam, Online fraud by jioMart whole opration team and delivery people and harm to me and my **year old child. We are try to complaint since *april** to till date no solution. Only arguments and argument by jiomart employee didn't r...
Apr 30, 2022 by Hashad
Jiomart - My Return item not picked for a month Open
I ordered saral home long curtain beige.. I had received the wrong product So I gave return request... I got SMS FROM Ecom DELIVERY EXPRESS BUT delivery partner had come and told the package was too heavy to carry And went I had repo...
Apr 28, 2022 by Sheeba vasudevan
Jiomart - Refund not received Closed
I order a handset of ***** on **march ****. On ** March order was came to be delivered but i denied to take it due to some personal reasons and cancel it. I talked with jiomart care for my refund he said you will get your refund within * workin...
Apr 28, 2022 by Manish Kumar
Jiomart - Refund related and scam Closed
I have ordered Geyser through jiomart on *st of march and prepaid for the order of an amount **** and cancelled the order due to the inconvenience caused by them but till date in haven’t received my refund in there Refund policies they writ...
Apr 18, 2022 by PrudhviRaj rapaka
Jiomart - I ordered i my order on 12 January 2022 but not received it 30 march 2022 Closed
I ordered a order on ** January **** and not received yet on **th march ****. I raised comments in jiomart customer care but not resolved my problem after * comments. Pls help...
Mar 28, 2022 by AJAY KUMAR
Jiomart - Received expired product Closed
I have received expired ghee product from jiomart.Raised complaint to jiomart, they told product will be replaced .Its been * days now but no response Response from jiomart on ** mar We have forwarded your complaint (**********) to the res...
Mar 15, 2022 by Amara Venkata narayana
Jiomart - Packed Opened Closed
I have received Nutella product which was opened. I have raised a request on Feb**th and they assured me it will replace within **hours. I have approached CSHead of jio to look into this but they came back and said "With reference to the mail ...
Mar 09, 2022 by Ramesh Naidu
Jiomart - Package Not Delivered Closed
My ordered product has not been delivered, yet on the app shows delivered. From **th Jan **** till date ie **th Jan ****,have been continuously speaking to jio mart representative, several tickets are opened, still no resolution. Mailed to cshe...
Jan 28, 2022 by Sanjay Sharma
Jiomart - I m unable to login my jiomart account Closed
I’m unable to login my jiomart account from * months. I raised complaints many times but its not resolved and not responding properly. My jiomart wallet contains money. ...
Jan 27, 2022 by Arun prasad
Jiomart - Amount disappeared from Jiomart wallet Open
I had my refund amount for one of my order in jiomart wallet in the month of May. Recently on Nov *, when I tried to place an order I noticed the wallet is showing O. I lodged complaint on Nov * and it's Nov ** today, so far it is not resolved....
Nov 26, 2021 by Priya Ravikumar
Jiomart - Prepaid Items not delivered Closed
I'm from TamilNadu. I ordered two items from jiomart app on ** October **** (Prepaid through my debit card). In which only one item got delivered. Another item not yet delivered yet. The status of that item is still as "in process" in the app. ...
Nov 15, 2021 by Thirukumaran M
Jiomart - Combo pack not delivered Closed
We had ordered combo pac of rice and oil of fartune due availability issue they delivered single product iol only with high price we dont want like that wat full combo as per order or full refund no customer care team is not responsible for rev...
Oct 28, 2021 by Karthik kulkarni
Jiomart - Items not delivered Open
I ordered few items but it took them almost ** days to deliver it in different slots on random days. I haven't received all items yet. But the app shows it's delivered but it's not. The customer care doens't answer email and no steps are being ...
Oct 23, 2021 by Gaurav Bhatti
Jiomart - Item Not delivered refusing to provide the refund too Open
I had place a prepaid order of Rs *** on *rd of October, ****, which has not been delivered to me till date (**st October ****) In the JioMart app, expected delivery date is still showing is *th October, ****. I have reached out to custom...
Oct 21, 2021 by Shivnarayan Mangal Vishwakarma
Jiomart - Item missing Closed
I ordered *kg sugar * quantity but i received only one quantity that mean *kg only.. and my money deduct *** rupees. I complaint my problem to jiomart customer care. They tell refund initiated. But i not receive any refund....
Oct 04, 2021 by Dinkar chikane
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Questions about Jiomart
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How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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