File a Complaint against Jiomart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jiomart - Package not delivered and delivery date changing Closed
I ordered through jiomart on **th August. My initial delivery date was **th August,it is now **th August. Can I know why it is not getting delivered? Order ID - *****************M...
Aug 19, 2020 by Kirthi Koneru
Jiomart - Refund against nondelivery of goods not made Closed
I had ordered grocery items through JioMart app on *th July **** worth Rs. ****.**/- out of which because of non-availability a refund of Rs. ***.** was made before the expect delivery of goods....but i didn't receive the delivery of my order ...
Aug 17, 2020 by nisha manoj
Jiomart - Material not delivered Closed
Order placed on *th August order status shows material delivered on **th August at **** hrs no response from the company inspite of vigorous follow up pathetic customer service...
Aug 17, 2020 by Rajesh Sawhney
Jiomart - Payment debited but delivery not made Open
Order no *****************A Above order placed and ammount debited. But no delivery made or ammount refunded. No response on Customer care number. It's tantamount to a fraud on innocent citizens....
Aug 17, 2020 by KB Suresh
Jiomart - Order not delivered but order status showing delivered Open
I placed an order on Jiomart on **July**** but the order was never delivered, order number *****************W, I have contacted customer care several times but all they provided is fake assurances. I have raised many complaints but still, no re...
Aug 17, 2020 by Himanshu Garg
Jiomart - Refund not provided Closed
I had placed an order with Jiomart on **th July **** and cancelled it on **July **** in spite of follow-up with Jiomart for refund, there is just an automated email from them that my matter has been escalated but it's been a month that I haven'...
Aug 16, 2020 by Meenakshi Patel
Jiomart - Money charged but products not delivered through JioMart App Closed
I ordered grocery material from JioMart app on ** August ****. The money has been debited from my account But as soon as the payment was successful the JioMart app stopped showing my order status....
Aug 16, 2020 by Preety
Jiomart - Payment was refunded Open
i was ordered grocery from jiomart yesterday and money was deducted from my googlepay and order status shows declined. My order number is ****************A and my number is **********. Kindly revert my money and help me to support this issue....
Aug 16, 2020 by Hitesh Batra
Jiomart - Money deducted but Order not placed Jiomart Closed
I have placed an order in Jiomart and paid using Google pay on **-Aug-**** at **:** pm an amount of Rs. ***.**, but I haven't received any message or email confirmation.The upi transaction Id is ************...
Aug 16, 2020 by Yasmine shaik
Jiomart - Online payment is successful but order is declined Closed
I placed my order on ** August **** and my online payment is successful but my order gets declined....
Aug 16, 2020 by Amit Pant
Jiomart - Amount debited but order declined Closed
I had placed an order on **th August around **:** am . I have made the Payment using SBI debit card which was successful and i have received the confirmation of debit from bank. I have not recieved any confirmation about the order from their...
Aug 16, 2020 by Himadri Hemnarayan Jha
Jiomart - Order has been declined and amount deducted Closed
Yesterday I have ordered groceries from jio mart and my order has been declined and I want my money refunded....
Aug 16, 2020 by Deepak kumar
Jiomart - Payment deducted from my account but order declined from jiomart Closed
I have placed the order from jiomart app but order is declined and payment is deducted from my account...
Aug 16, 2020 by Chetna gupta
Jiomart - JioMart Order Declined and not received Refund Open
I ordered online in JioMart on ** Aug and money got deducted from my bank account. Later i noticed that order got declined, but stil not received the refund. Also JioMart is not reachable in their customer service number given in their App. Ver...
Aug 16, 2020 by Sriram
Jiomart - Cheated my money Closed
I ordered some products on **th july ..i paid **** r.s for products but i recieved products of *** r.s .i dont even get the refund..in that app they showed that they refund me on **th august but i dont get my money...plz do something Order n...
Aug 16, 2020 by Akash Ghosh
Jiomart - Money deducted but the order is declined Closed
Money has been deducted from my source account and paid successfully but still order has been declined and their customer service executive are not responsive at all. ...
Aug 16, 2020 by Zulekha
Jiomart - Poor Service and not getting all items Closed
Delivery boys are not returning the remaining change amount perfectly. Missing items if they are delivering at security gate...
Aug 15, 2020 by Asutosh Ray
Jiomart - Order declined but money got deducted Closed
I ordered some groceries from Jiomart, my money got Deducted but order declined. After that I called to many toll-free numbers, nobody had an idea about Jiomart services. One executive said there is no customer care support for Jiomart, you ne...
Aug 15, 2020 by Jasmeen Nagpal
Jiomart - Money deducted but order declined and no refund Closed
I was trying to place order today morning on jiomart but due unresponsive of website and technical problem from Jio's side, money got deducted from my side but order status was declined and no refund provided. i want full refund....
Aug 15, 2020 by Rahul
Jiomart - Money debited but shows order not placed Closed
Booked an order in jiomart app in the morning. Money hot debited from account, but after it says no order found....
Aug 15, 2020 by Jyothi
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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