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Jiomart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Jiomart - Order not delivered but status marked delivered Open
I ordered from JioMart on **th July, **** which turned out to be the biggest mistake of my life. The order was supposed to get delivered by **th July, **** which din't happen. I also got a message saying the Order has been dispatched on **th J...
Aug 12, 2020 by Paras Jain
Jiomart - Order not delivered and not refund debit Closed
I place order on jio app ** July . But my order delivered . Order show auto delivered and under process . This regrading many type follow up by customersl care . By email and phone call. My be before ** every days follow up.some time not pick...
Aug 11, 2020 by Anup kumar
Jiomart - Refund not received Open
I hav placed * orders in jiomart. Com on *th of july **** and **th of july ****. Even after giving several complaints and follow ups, I haven't got my refund yet. They just say, 'refund initiated'. I hav been patient for all these days but stil...
Aug 11, 2020 by Saranya Karthik
Jiomart - ORDER NOT DELIVERED BUT APP SHOWS ORDER DELIVERED Open
I am a resident of Delhi and had ordered Grocery items worth Rs.****.** on **.**.****. My Order No. was.*****************M.Delivery date was on **.**.****. Our area was a Containment Zone on that time and due to this the delivery boy returned t...
Aug 11, 2020 by A GOPAKUMAR
Jiomart - Not delivered but status show delivered Open
I ordered on *rd Aug and estimate delivery date is *th Aug. But not received yet any single item but status show delivered at *th Aug in *.**pm. U think how is it possible. Delivery time is at late night ** o clock. My order is prepaid amount...
Aug 10, 2020 by Gaurav jain
Jiomart - Payment are done but orders are decline Closed
I ordered some products on jiomart as on * August **** at *.** pm order number is *****************A . But when I placed the order and make the payment. The payment will debited from my account and the orders are decline. Please help regard...
Aug 09, 2020 by Abhishek dubey
I have ordered groceries on **-**-**** Order no. #*****************A for the rupees ****.** Rs. **/**/** morning i received a message stating that ****.** Rs. refund has been initiated. I wasn't aware that some items which i was ordered w...
Aug 07, 2020 by Mohammed Sultan
Jiomart - Amount paid but goods not delivered nor money refunded Closed
i placed the order to jiomart - **.**.**** amount paid by credit card ****.** but goods not delivered till date nor amount refunded. i mailed them so many times , but they only apologies not refunding my money. ...
Aug 07, 2020 by Heena Raul
Jiomart - Non delivery for prepaid order Closed
I had placed a prepaid order at jiomart Through order *****************A* (* items) Placed on: **/**/**** **:** PM. Which was never delivered. I have written to jiomart numerous time and they have not refunded my money. Appreciate your ass...
Aug 06, 2020 by Meera Khanna
Jiomart - Order declined but money deducted Closed
My order no **** was declined on JioMart however amount has been deducted from my Paytm Account .The account was debited on **th July and from them I have called and emailed many times and always got the same response on email that your complai...
Aug 05, 2020 by Namita
Jiomart - Amount not refunded Closed
When I will get REFUND? now its more than ** days. Here are the details of my order *****************W Date of order placed: ** July ****, **:** pm Total Amount: Rs. *, ***.** follow multiple times on email also, there are just r...
Aug 03, 2020 by Shiv Kumar Singh
Jiomart - Order placed in jiomart on july but still not delivered but showing delivered in app Closed
Order placed in jiomart on **th july but still not delivered but showing delivered in jiomart app. ...
Aug 01, 2020 by Anita rani Jena
Jiomart - Order received after 5 daysof the order value not being delivered Closed
I have ordered few of my groceries through jiomart app for the first time. Rs. *** has been refunded out of total invoice value of Rs. ***. It took * complete days for them to supply, that too **% off the ordered items. Its disappointing as- ...
Aug 01, 2020 by Aditi Ghosh
Jiomart - Order not delivered after one month Open
Order *****************M placed on ** June. Still waiting for delivery! Complaint no. are **********, ********** but nothing is done yet. Really the worst online delivery experience of my life. Resolve it asap. Sujeet **********...
Jul 28, 2020 by Sujeet Katiyar
Jiomart - Product not delivered but order status showing delivered Closed
i have ordered almonds * kg on **rd July on jiomart paid money also via phone pay UPI. the order number is "*****************M". it has given delivery date as **th july. i checked on **th and it changed delivery date as **th. today morning i ch...
Jul 28, 2020 by Eswara Rao
Jiomart - Items not delivered Open
no resolution for complaint against order id *****************W till date in which * items are missing and two are stale total amount *** approx. In the meantime another order no *****************M amounting Rs *** was placed by me is showin...
Jul 26, 2020 by Ashok Kumar
Jiomart - Items not delivered but order status says delivered Closed
My complaint hasn't been resolved yet.( Interaction Reference Number is : *****aFH****KYP*).and without resolving my issue my complaint has been closed. Please refund my money or deliver the items properly. My mobile number:**********,Order ...
Jul 26, 2020 by Arunmozhi Sivam
I ordered on JioMart on **th July, money was deducted from my account but no order was placed. After many emails, I was given a reply that due to some heavy load issue on their servers, they couldn't place my order. But even after accepting the...
Jul 25, 2020 by Amankumar Singh
Jiomart - Order was not delivered nor refund was done Closed
The order was placed for incorrect address. When I realised that I called the customer care to provide the correct address and they confirmed that the order will be delivered to the correct address in **-**hrs.But they never delivered the order...
Jul 22, 2020 by Ajay Chetri
Jiomart - Order never delivered but showing as delivered I have never received the order Closed
I have not received the order but its showing as delivered. How can it be possible? I have never received the OTP as well, no one contacted me for delivery. How can it show as delivered??? Order number : *****************W ...
Jul 21, 2020 by Venkatesh Murugan
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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