File a Complaint against Jio mart
Case Details
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jio mart?
If you are not satisfied with Jio mart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jio mart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jio mart
But before filing a complaint, you should
a. Contact the customer support of Jio mart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
On **th August Jio Mart delivered lifebouy soap which MRP ** rupees but they charge Rs. ** each * soaps. Order on ** August , Some orders still not deliver but in system those show delivered. Order on, **th July, still not get the products....
Sep 03, 2020 by Anjan Kumar Roy Chowdhury
Jio mart - Refund Not Received Open
I had order some groceries from Jio Mart on * July **** Order No - *****************M . The order was supposed to be delivered but it was delayed without any reason and have received a call from customer that wheather you want to cancel orde...
Sep 02, 2020 by GANESH DILIP MANE
Jio mart - Order not delivered and money is not refunded back Closed
i made an order from jio mart and firstly they shifted the delivery date and after * days status is delivered but i don't receive the order i try calling them no response over call then mail them about my problem then provide me fake resolutio...
Sep 02, 2020 by priya
Jio mart - Order not delivered and App mentions Delivered Closed
Hi i am from Mumbai kandivali west. I had placed an order through jiomart app order no *****************A on *-**-**** of Rs ****.**, but till date I have not received my order, & shockingly the app shows order is delivered on ** Aug ****. Wher...
Aug 27, 2020 by Harsh Kapadia
Jio mart - Neither Order Nor Refund for a successful order placed On JioMart Open
I have placed an order in JioMart on **th July **** and till today i haven't received Order or Refund. i observed from **th July **** items in my order used to decrease and so the amount paid. Finally one fine day i was shocked to see there are...
Aug 24, 2020 by Babu
Jio mart - Order not delivered Closed
I ordered groceries on **th Aug'** in "Jio mart" website. Delivery date is ** August when I order in jio mart website. But i did not receive my order till now and i raised * complaints for delay delivery and * for order not received....
Aug 24, 2020 by Harish Dharmireddy
Jio mart - Items not delivered Closed
I have placed an order on **th Aug of amount Rs ****.** which was supposed to be delivered on **th Aug. At first they keep on extending delivery date But Suddenly on ** Aug, the status is showing delivered. Customer care service is worst, they ...
Aug 24, 2020 by RAHUL KISHORE GORAI
Jio mart - Jio mart Open
I have placed an order on **th of july and cancelled immediately on **th july itself. But till date i didn't received my refund. Raised lot of complaints and sent lot of mails but every time they are giving false promises. Customer care team is...
Aug 22, 2020 by Anudeep
Jio mart - Item not deleivered Closed
There are * orders which was ordered from my number and my mom’’s number. The mail id was same but i never received any orders. - *****************A - *****************A - *****************M - *****************A...
Aug 22, 2020 by Sanchit Nath
Jio mart - NOT GETTING REFUND Open
Order I’d - *****************W I placed an order with Jio Mart on *th August ****. It was a prepaid order worth Rs ****. On **th August the website stated that the order has been delivered. But I have not received any order till date...
Aug 22, 2020 by Sahil Ahuja
Jio mart - No Delivery and refund Open
Placed an order on july **, ****. The company has neither delivered the good nor refunded the money . I have repeatedly following up with them on twitter and email. The order I'd is *****************A...
Aug 22, 2020 by Aman kariwala
Jio mart - Expired item received with fungus on butter Closed
Received my order and as opened butter was with fungus since complaining for many times there is no reply from there side this is what this online company are doing no reply from things send which r not in good quality what about peoples money ...
Aug 21, 2020 by Priti jain
Jio mart - Package not delivered Closed
I’ve not received the order from jio mart and they are not processing my refund as well struggling with refund some ** days no response from anyone....
Aug 21, 2020 by Mahesh abhichandani
Jio mart - Product not delivered and after cancelling refund was not initiated Open
I ordered grocery for my home on **nd july ****. It was showing that my order will be delivered on **th july **** but from **july the date for delivery of my order got extended to net day. ths was happening till **th july ****. After this i got...
Aug 20, 2020 by Mohd Tanveer khan
Jio mart - Package not delivered Closed
I had ordered grocery on **th August then it showed it is arriving on **th Aug. Then day by day delivery date is also extending on ** it showed ** on ** showed ** on **th August showing **. and on Your orders main page still showing arriving on...
Aug 20, 2020 by Swapnil Yashwant Janbandhu.
Jio mart - Refund not intiated from jio mart team Closed
I had ordered groceries from jio mart on ** Aug but order was declined . Money hs debited from my Paytm Account. They are not properly responding through calls and mails. Please help to resolve...
Aug 19, 2020 by Sumanth H S
Jio mart - Refund not done by Jiomart Order number Open
Jio Mart refund not done of ***, order number *****************A. It is around more than ** days I cancelled my order....
Aug 18, 2020 by Mukund Kumar
Jio mart - Payment refund Open
I order recently on **th August and order number is *****************A . I paid through creadit card and my transaction id is : T***** From my bank end they said they already paid to jio mart. From jio end payment not done. And then i cho...
Aug 18, 2020 by hardik bharatkumar dudhat
Jio mart - Jio Mart order not received and shows delivered Closed
I placed an order on ** Aug whose delivery date was ** Aug. On ** Aug when i checked the status it was showing as ** Aug. Again when I checked on ** Aug it was showing as ** Aug. Lastly I called customer care on ** Aug and they said it w...
Aug 17, 2020 by Himanshu Mendiratta
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