File a Complaint against Jio mart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jio mart?
If you are not satisfied with Jio mart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jio mart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jio mart
But before filing a complaint, you should
a. Contact the customer support of Jio mart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jio mart - Refund not initiated Open
I got registered on jio mart by three numbers and all three of them were blocked when I raised complaints against bad quality products, missing products or products returned which gradually lead to the loss of Rs. 2000...
Apr 15, 2021 by Dr.Pallavi Agarwal Agarwal
Jio mart - Always cancelled my prepaid order by jio department Closed
Always cancelled order and refund return in ** days...
Mar 26, 2021 by sanjay bharti
Jio mart - Refund not received Closed
I have returned a product and the delivery boy came on the next day but the company says that refund will be given within * business days but the refund has not given by them and it has been around more than ** business days. After contacting w...
Feb 28, 2021 by Harsh Sharma
Jio mart - Order not delivered and following up with Jiomart customer care more than for refund Open
I have place the order(*****************W) on ** August ****, *:** pm, On ** August **** I have noticed that my order status is showing as delivered on ** August **** in JioMart, I have written to cs@jiomart.com & cshead@jiomart.com Aug **, **...
Oct 17, 2020 by Vannapu Venkatesh Babu
Jio mart - Refund not received Closed
I had placed an prepaid order but due to some technical issue of jio it should an Cash on delivery order so they took the delivery back. IRefund still not credited into my account it's been more than ** days As a middle class person it not e...
Oct 15, 2020 by Pratik Chande
Jio mart - Complaint againt JioMart Pune Open
It is really sad to let you know that I have been following up with your team for my multiple complaints raised with your team. I am only told to wait for **hrs or * working days or they say I will get a call back. FYI: *.Complaint# ********...
Oct 09, 2020 by Vini Nair
Jio mart - Order cancelled without my concern Closed
i placed a order in jio mart on october * ****. and today (october * ****) my order was cancelled by jio mart without my concern....
Oct 07, 2020 by Saiprashanth Kumar
Jio mart - Refund not initiated for Aug order Open
On **th Aug, I placed an order but because of the wrong input of Pincode number the order was not delivered which is understandable but it's been * month but the refund has not been initiated. Whenever I call the customer care they create a new...
Oct 01, 2020 by Ratish Kumar
Jio mart - Jio mart order declined but money debited Closed
My jio mart order declined but money was deducted what i do...
Sep 26, 2020 by Krunal Chauhan
Jio mart - Package not delivered Open
I order the product in the month of aug * ****. They have not delivered the product and updated in their app product delivered.From then they delaying my refund....
Sep 21, 2020 by Nilesh Gargote
Jio mart - Refund not received Open
Dear Sir / Mam, My name is Rekha Arora and my complaint is against Jio Mart. *th August **** I had placed a grocery order around Rs. ****/- but on **th August they sent **% of my order because they were short of **% stock. They didn't i...
Sep 18, 2020 by Rekha Arora
Jio mart - Refund Closed
My order is not delivered and I didn't get the refund from jio Mart. I placed the order on **th Aug ****. Its been a month...
Sep 18, 2020 by Sujana
Jio mart - Refund Closed
Jio mart purchase Amount deducted from my SBI card was Rs.****.** but when I cancelled my order the refund received was only Rs.***...
Sep 18, 2020 by Vyanktesh Dhote
Jio mart - Delivered Damaged goods Closed
I placed An order of apples along with * other items , as promised I received delivery on the said date . However, the apples I received were badly damaged, so I threw a couple of them straight away. I am sending a pic of remaining apples for ...
Sep 17, 2020 by kedar
Jio mart - Package not delivered Closed
********* complient no *months completed no response...
Sep 10, 2020 by M Pavan Kumar
Jio mart - ORDER OF GROCERY ITEMS NOT COMPLETED Open
An order for grocery items was placed on Jio Mart on *.*.**** through their Jio Mart App. Order was shown as "Ordered". Thereafter there is no response from Jio Mart. In spite of my various calls on Customer Care no concrete reply could be g...
Sep 08, 2020 by PANKAJ KUMAR MAINI
Jio mart - Jiomar order Neither delivery nor refund since Closed
I have ordered some groceries on ** Aug **** and order I'd is *****************A and invoice no *************** Still today, *rth sept, that ordered items were not delivered yet and in app it's showing order is delivered. And regarding this o...
Sep 04, 2020 by Srinivasa Rao Vaddadi
Jio mart - For NonDelivery Item no Refund from last 1 Month Open
On **-Aug I placed the order for amount-****.** via order no *****************A. On **th Aug, status shown as delivered. While contacting over phone with telecalled executive wide complain no-**********; he has given assurity to resolve the is...
Sep 04, 2020 by Alok Sharma
Jio mart - JioMart Product quality issue Closed
Hi, This is regarding my Order number *****************M ( Order date: ** July ****) I have been following up with JioMart since **th July ****, almost **-** days for the grievance where spoilt and rotten veg/fruits were delivered. I am reall...
Sep 04, 2020 by Chandan
Jio mart - Nondelivery of online grocery order and refund not being processed Closed
I placed an online order with order no. #*****************A on *th Aug,** of grocery items from JioMart. The order was pre-paid. The order was supposed to be delivered on **th Aug, but they keep on delaying it day by day and finally on **th Aug...
Sep 03, 2020 by Satish Tiwari
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