File a Complaint against Jio mart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jio mart?
If you are not satisfied with Jio mart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jio mart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jio mart
But before filing a complaint, you should
a. Contact the customer support of Jio mart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Jio mart
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Case Details
Personal Info
Resolution
Jio mart - Return product not picked up Open
I received bad quality product and waiting for product to be picked from last ** days....
Nov 25, 2022 by Anup
Jio mart - Refund not received Open
I am a serving Officer in Indian Airforce and Jio mart is troubling those who serve the Nation. I ordered iphone** from Reliance Jio Mart on ** Oct ** ORDER No. *****************A using HDFC debit card on installments basis. The order was canc...
Nov 21, 2022 by Anshul Agarwal
Jio mart - Package not Received Closed
hello, i ordered a mobile phone on Jio Mart at *th Nov **, but still i cant received my order. Customer Service peoples also dont take care. whenever i called to CS they said i will call you back. respone also too worst...
Nov 21, 2022 by arunkuamar
Jio mart - Package not delivered and charged the amount Closed
On October **th I order zebronics mouse online paying ** in Jio Mart. Product came for delivery very late on **rd October, by that time I purchased new mouse near by our home, so I cancelled the order, but in order status showing delivered....
Nov 12, 2022 by Kumar HR
Jio mart - Amount not refund Open
Transaction No. ************. Order No. *****************A Dated **/**/**. Order cancelled, amount deducted, but refund not yet provided. ...
Oct 27, 2022 by Hitesh Narsia
Jio mart - Out of two one item not received Open
I have ordered for * fans *n **th april ****(Order Number *****************M )but only one was received and raised a complaint ticket no- #********** according to this ""Refund of Rs. ***/- has been initiated on **th April, **** and refund w...
Oct 26, 2022 by V V SATEESH
Jio mart - Package returned automatically but still my money not refunded Closed
Order Number *****************A product name Vlcc *X Ultra Whitening & Brightening Charcoal Peel Off Mask *** Gm I ordered from Jio Mart on **/*/** i pay prepaid *** rupees for that product online they did not delivered to me */*/** delivery ...
Oct 20, 2022 by Oindrani Das
Jio mart - Order placed on Jio Mart not showing in my order list Closed
I have placed order on jio mart but not showing in my order details .. my money was debited from account and now rate of similar item is hiked on other website .. also loss of money including huge inconvienence from caused due to non receipt o...
Oct 04, 2022 by Harbir Singh
Jio mart - Order not pickup after returning process Open
I'm ordering mattress **july **** but product quality is very poor so I'm proceed to return the product but till date product is not pickup and not refunded....
Sep 09, 2022 by Ajay Shankar Suryawanshi
Jio mart - Jio mart order not placed and money deducted Open
Order id was not generated and money got successfully deducted from phone pe. ...
Jul 14, 2022 by Kanchan Nimbale
Jio mart - Defective product Closed
Delivered a defective product. Already return request make on ** March **** but nothing happens till date *****************a...
Apr 20, 2022 by Rishab
Jio mart - Very Poor Quality Product Open
I placed an order online (Order Number ***************** M) on Jio Mart (Jiomart.com) through my mobile No. ********** for Amrutem Chakki Fresh Wheat Atta ** Kg on **.**.****. Company delivered the packed item on **.**.****. On unpaking the ite...
Mar 23, 2022 by Prakash Chand Bairwa
Jio mart - Cheating and unfair trade practice Open
I have placed an order of Bandridge *.*mm aux to *x RCA cable on **.**.****. It is delivered on **.**.**** but it was old open pack damaged items and looks also different from the website images. My account was not updated and on **.**.**** it ...
Mar 06, 2022 by PARTHA SARKAR
Jio mart - Package not delivered Open
ordered product in Jio Mart on November *th and till now it didn't delivered . cost of the product is ***/- . I keep on writing mails to them and there is no progress from there side . ...
Dec 21, 2021 by ramkrishna
Jio mart - Order not received Closed
Product not delivered by Jio Mart and also not providing suitable answer from customer care...
Nov 16, 2021 by SUSHILA OZA
Jio mart - Short delivery of ordered items Closed
My Order No - *****************A , Invoice No - TNJ************. Ordered the products valuing Rs.*,***.**/- on **th Sep **** . On **th evening around *.** pm got phone from the Jio Mart delivery person ********** saying that he cannot come into...
Sep 21, 2021 by Gayathri
Jio mart - Order deliberately canceled witjout consent Closed
I had placed an order towards jio fashion products worth Rs****.** (** items) on **th Aug ** vide order no *****************A with expected delivery date of **th Aug. My order delivery date got extended daily and hence on **th Aug I raised a ti...
Sep 01, 2021 by Manny Arora
Jio mart - Package not delivered Closed
I had ordered a set of tissue box from jio mart on **th of july ****, my delivery date is *th august ****. Package is not delivered on *th august, then i filed a complained on **th august via customer care no., they said we will work on this g...
Aug 29, 2021 by Rounak Jawanpuria
Jio mart - Price charged more than MRP Open
Below is my complaint: *) Price was charged more than MRP in respect of ** no Engine Brand Mustard Oil * Lt pack purchased from jiomart.com vide attached Tax Invoice no. TMZ************ dated *.*.**** (OrderID#*****************M and ShipmentID...
Jul 13, 2021 by Suman Bikas Saha
Jio mart - Money not refunded Open
I made clothes purchase for Rs**** from Jio Mart on ** march ****.I had size issues so I placed return request but after several return request they picked my product on *April ,in the Jio mart app it shows the status as returned but they have ...
Jul 05, 2021 by Jaya Bharti
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