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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jio GigaFiber?
If you are not satisfied with Jio GigaFiber, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jio GigaFiber and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jio GigaFiber
But before filing a complaint, you should
a. Contact the customer support of Jio GigaFiber first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jio GigaFiber - Refund has not been done Open
Hi, I have paid for JioGigafiber connection to a staff member [G V M kumar phone: +** ********** ] and he has promised the connection within *-* working days . Later after ** days of struggle , he came in contact and told that there were po...
Aug 06, 2019 by CHANDRA PRAKASH KAPPA
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