File a Complaint against Jio Giga Fiber
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jio Giga Fiber?
If you are not satisfied with Jio Giga Fiber, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jio Giga Fiber and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jio Giga Fiber
But before filing a complaint, you should
a. Contact the customer support of Jio Giga Fiber first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jio Giga Fiber - Unauthorised installation of Jio fiber pole in the Rain water drainage area Closed
Unauthorised installation of Jio fiber pole in the Rain water drainage area in Jakkappan Nagar *th cross, Krishnagiri, Tamilnadu. The inhabitants of the street opposed to the installation of a pole by the Jio fiber team in the rain water draina...
Nov 18, 2022 by Arul
Jio Giga Fiber - Not getting exact amount on bill statement Closed
When ever i do recharge of **** rs whci is jio giga fiber Silver plan Jio is giving me statement of *** rs only. Fir these fault or corruption i have mailed them on their official mail, called many times but they just say .. sir xxx jagah check...
Jul 11, 2020 by Niraj Kumar
Jio Giga Fiber - Service not delivered after charging an upfront of rupees Closed
I booked an annual Jio connection after paying Rs.**** upfront. My data got exhausted and after recharging also the speed is at ***-*** kbps. i work from home and i have been unable to work for the last * days. I have been trying to get in touc...
Dec 18, 2019 by vincy abraham
Jio Giga Fiber - Refund of Jio Giga Fiber deposit which is pending form 4 months Open
My Jio care internet ID is L: ************ & My registered mobile number is **********. I have done the initial payment of **** Rs. to them which need to be refund by the Jio Giga Fiber team. All the details they have took form me in the month...
Nov 16, 2019 by Mridul Tiwari
Jio Giga Fiber - Partiality with customer Closed
complain regarding Jio employees I invite jio fiber at my home but the employees reject my request many times I attached all the request number with this mail. I don't know what actual problem they have with me, I am trying to get the connect ...
Oct 08, 2019 by Yash Tak
Jio Giga Fiber - Installation getting delayed. Closed
It was at **/**/**, I applied for JioGigafiber and the next day I got a call from Jio regarding my Booking for JioGigafiber. The same day a Technician from Jio arrived at my house for the document verification and payment. I paid ****/- and he ...
Aug 20, 2019 by Mohamed Fahad Idrees
Jio Giga Fiber - Jio Giga fibre not refunding the security amount even after disconnection. Open
On the unfortunate day of *th July ****, I decided to switch from Airtel broadband services to Jio Giga fibre & paid Rs. **** to Jio Giga Fiber executive as he told me that the company has reduced the security amount from Rs **** to rs **** (wh...
Aug 19, 2019 by Vishal Singla
Jio Giga Fiber - Refund not received Closed
in april ****, we have asked for installation and paid ****. but we came to know there is no landline connection in this plan and asked to not proceed for installation and raised request to cancel and refund. since then i have called and emaile...
Jul 30, 2019 by abul kasim jaffar
Jio Giga Fiber - Refund not received Open
I havent received refund cheque, its been **+ days since the order got cancelled, they are not reachable over call or emails, i am frustrated since i am not getting any reply regarding my refund status ...
Jul 26, 2019 by Deepak
Jio Giga Fiber - Installation has not been done since 2 month Closed
I have taken a connection on **th of May ****, They have given the time of ** days for the installation. but it was not fulfilled as said. I had done the all possible followups with salesperson, customer care team almost ** to ** calls then I h...
Jul 22, 2019 by Mohammed Parvez Alam
Jio Giga Fiber - Fraud by the agent Open
Santosh Reddy (Jio Sims & Wifi) H-No- **-*-**, Bhavani Nagar, Dilsukh Nagar, Hyderabad - ****** This person (Transacting on Justdial with the name - Jio Sims & Wifi) claims to be a salesperson for Jio based products insists people to transfe...
May 17, 2019 by Tulasi Pandra
Jio Giga Fiber - Money not refunded as per scheme Open
As the Jio broadband sales person said that jio is doing a trail survey for Jio Giga broadband. The deposit money for Jio Giga Fiber was Rs ****. They said that you will get the refund after if you disconnect the service. Right now after follow...
Mar 22, 2019 by Bikash Kumar Behera
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