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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jingo Holidays Delhi - Non refund of booking amount Open
I had booked a tour package with Jingo holidays,Delhi in Feb-** and paid online an advance amount of Rs.*****/- for which i received confirmation mail from travel agent with booking confirmation No. JHPL**** . But Tour which was in may-** was...
Jun 22, 2020 by NITIN BANDOPANT BACHAL
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