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Jabong.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jabong.com?
If you are not satisfied with Jabong.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jabong.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jabong.com
But before filing a complaint, you should
a. Contact the customer support of Jabong.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Jabong.com - Wrong product delivered Open
I ordered a Reebok shoe from Jabong on **/*/**** and received a Madame top. The package has two stickers on it, one of Reebok and another of Madame. Thought the product mismatch might be a genuine mistake from Jabong’s side and reached out to...
Sep 01, 2018 by Neha Jha
Jabong.com - Return not initiated Open
They are not taking the return request...
Aug 24, 2018 by Lipica sinha
Jabong.com - Jabong cheating customers by not provide refund for returned product Open
I have returned my product " catwalk golden glitter sandles, in the month of May ,its been around * months still have not got the refund for Rs**** , jabong claims that they are not able to find the product in their ware house(this is their ca...
Aug 24, 2018 by pragathi poonja J
Jabong.com - Received a different product Open
i have order a Being Human Blue Printed Regular Fit Polo T-shirt Order Id *******-*******-******* Placed on Wed, *st Aug'** at **:**pm Small hole was present in the tshirt i request a exchange request. Then a new order was placed ...
Aug 23, 2018 by BISHWA RANJAN NAYAK
Jabong.com - Fradulaent issue#delivered product#account showing not delivered Open
I had placed an return for Order Id :*************** on purchase from Jabong during there **th July sale. The had delivered the product very late the prescribed time. After receiving the product I tried placing return on site but the site had t...
Aug 23, 2018 by Prachi
Jabong.com - Could not return the product. Closed
I ordered a bag from Jabong a few days back. When I received it, it was a poor quality bag. I tried to return just after I received it but every time I tried, there was an error which said "Something went wrong. Please try after some time". I e...
Aug 22, 2018 by Akshat Soni
Jabong.com - Wrong product delivered Open
I have purchased a slim fit PEPE jeans waisted ** worth ****/-. Firstly they delivered me the jeans waisted ** worth ****/-. When I talked to them regarding my concern they are just delaying the issue. Neither they are interesed in Refund nor s...
Aug 21, 2018 by SUJEET KUMAR PATEL
Jabong.com - Wrong products delivered and returns not picked up Open
Jabong is a cheat a fraud when it comes to customer service and delivery of products. I had purchased various products during **th July sale. Order Id: ***************, Order Id: *************** and Order Id: *************** are under complaint...
Aug 18, 2018 by Prachi
Called the customer care ** times .they just say issue will be resolved in next ** hours .worst shopping site cheater ...
Aug 16, 2018 by Ankita
Jabong.com - Incomplete order received Closed
I am Dinesh and I am talking about the order no *************** which was placed on **th july **** regarding ucb grey shirt and ucb shorts which was delivered to me with only ucb shorts in it but the amount ***(for ucb shirts)was charged from ...
Aug 15, 2018 by Dinesh Sabharwal
Jabong.com - Refund not being credited Open
i ordered a product on an online shopping site named Jabong. However, the product was not of quality and hence i returned it. They picked up the product from my place but have't yet refunded my money. Their customer helpline no. is useless as n...
Aug 14, 2018 by Shikha Tiwari
Jabong.com - Wrong Product Delivered Open
I received two wrong products from jabong.com. *. Being Human Blue Washed Low Rise Slim Fit Jeans ( Order #***************). Delivered on ** Aug **** *. U.S. Polo Assn. Navy Blue Textured Regular Fit Formal Shirt (Order #***************). Del...
Aug 12, 2018 by Sayantan Chandra
Jabong.com - Package returned but refund not initiated Closed
I have returned the product but now the costumer care executive says that I have rejected to return the item and they won't be giving any refund....
Aug 11, 2018 by Praveen
Jabong.com - I did the return still no refund has made Open
I ordered a shirt from jabong and returned it due to size issue . When first request got closed due to inability to pick up. I raised *nd request. Same day the courier guy came and asked for pick up and said request got closed so he is unab...
Aug 01, 2018 by shubham navgire
Jabong.com - Got broken seal box and used product Open
I got broken seal box and product is non returnable and non exchangable so i complained *-* times but they are misbehaving and not giving any resolutions ...
Jul 27, 2018 by Rajan murkute
Jabong.com - Blocked my id without any reason Closed
Blocked my id so i called them on **rd of june n asked dem the reason for doing so they have no answer Employee there said maybe sir u return alot i asked him to check my acc n he was no sir that cant be the reason your return r negligible Th...
Jul 19, 2018 by Ankit singh
Jabong.com - Package not delivered Closed
I placed an order for All About You from Deepika Padukone Beige Floral Printed Top Size: XS |Color: Beige |Q on ** June and at the time of delivery expected delivery date was given to be *nd July . Inspite of following up with them rigorousl...
Jul 16, 2018 by Jagleen kaur
Jabong.com - Returnt and refund not appreciated Open
I purchased a pair for shoe Due to size an quality issue i place a return request on same day **thjune as per companies guide lines. Since then I continuosly called customer care and also contacted higher officialsfor the pick up but s...
Jul 16, 2018 by Hemant Rajput
Jabong.com - No Product in Shipment of Jabong Closed
Order Number: *************** Dear How such poor customer service you have I had send you mail but you not responding and you all there to cheat customer and nothing else. You and your team had crossed every limit online sales rule as yo...
Jul 14, 2018 by Prasanta Kumar Mallick
Jabong.com - Package not delivered Open
I ordered from jabong on **/ */**** and they first delayed the delivery to * july . After raising a complaint and calling customer care several times nothing is being done , no resolution is being given . Package is not delivered yet....
Jul 11, 2018 by Swarnima Painuly
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