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Jabong.com
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How to resolve Jabong.com complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jabong.com?
If you are not satisfied with Jabong.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jabong.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jabong.com
But before filing a complaint, you should
a. Contact the customer support of Jabong.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Jabong.com - Refund not initiated Closed
I've not got refund for my order and neither my order is placed but money has been deducted from my bank account...
Nov 13, 2018 by Nikita chachlani
Jabong.com - Wrong product picked while exchange delivery and not returning the same Open
I have ordered a Roadster Grey Large size cardigan worth Rs ***, however have received an xl product. I have placed a request for exchange of size and the same was delivered on *th November ****. While submitting the xl size, by mistakenly one...
Nov 11, 2018 by Priyanka Salunke
Jabong.com - Refund not received Open
i returned a product which i had ordered from jabong website for which an amount of Rs ****.** needs to be transfered into my account. the customer representatives of jabong claims that they have initiated the refund process and the amount has ...
Nov 08, 2018 by Harsh Gautam
Jabong.com - Fraudulent calls from Jabong Open
This is to raise my complaint against a nightmarish experience I went through with Jabong India recently.I have been a regular customer of Jabong.I had received a call from Jabong where I was duped to pay rupees ***** to Jabong which I realised...
Nov 01, 2018 by Paulomi Roy
Jabong.com - Package Cancelled and not respond on email since 2 month Open
I have order shoes under offer from jabong.com and there was size issue so I made an exchange request. They took ** days to pickup my product from location and next day they auto cancelled my order without information. So I made complaint again...
Oct 31, 2018 by Preetam Jakhmola
Jabong.com - Not creating return request Closed
Jabong.com always ask that to return product with packet but pickup never asks for packet n I am shopping from Jabong since last two years now suddenly they say that they need packet to return. It is their mistake that they always completed ret...
Oct 30, 2018 by Raghav Bhatia
Jabong.com - Used product delivered Open
I order a black shoes from jabong and we will send me a used shoes and i will return request and order was return to warrhouse and he was fail to quality check and trturn order to my home and fraud to my money **** rs ...
Oct 22, 2018 by Lalit
Jabong.com - Didn't get refund back Open
I have ordered kurta palazzo set from jabong.com but i didn't like the material so i returned it on *rd October. Their agent came to pickup the item and i handed over the product to him on the same day but still order status shows as "Return re...
Oct 20, 2018 by Megha Meena
Jabong.com - Don't get refund Closed
I have purchased a Roadster jeans in ** sep **** from jabong but i got it in *th oct ****. Its size is not fit me so i returned it in *th oct ****. But i don't get refund till now. Its order ID is *********************. Its return ID is ******...
Oct 18, 2018 by Rahul Prabhaker
Jabong.com - Amount deducted from refund Open
Attaching screen shot for the reference... I purchased skechers shoes from Jabong.com for an amount of INR ****..It got delivered,checked out with the size,didn't fit was a size small.I called up the customer care with respect to exchan...
Oct 15, 2018 by Vikram Mahajan
Jabong.com - Money not refunded Open
I have ordered for busy Day heather skimmer gray casual sneakers on *th sep **** it was supposed to be delivered on **th sep **** but was nit delivered. After repeated followup it was deliverd on **th sep ****. It didnot suit me so, made a retu...
Oct 03, 2018 by Anisha Marri
Jabong.com - Personal Details sold by Jabong Open
I am getting promotional calls from Fraudster claiming that they represent Jabong. The calls came from **********. To my surprise, the fraudster had all the details of my recent purchases from Jabong - be it date, product, amount paid, mode of ...
Oct 02, 2018 by Kartikkumar Gandhi
Jabong.com - Wrong product delivered but they claim we sent right Open
i ordered puma drift cat shoes from jabong.com in sale time and they offered good discount but when I received the product it was hrx shoes and hrx tshirt which i did not order even the size of shoe is wrong i wear ** and why would I order *. ...
Sep 24, 2018 by navdeep singh
Jabong.com - Refund is not initiated Closed
I purchased the product from Jabong on ** August for an amount of Rs**** .I request return on August **itself then I return the product through indian Post on **august and delivery has been initiated at ** . when ever I called the customer care...
Sep 22, 2018 by JOSEPH VINSTON PADUVA
Jabong.com - Refund not received, has been a month Open
I shopped with Jabong a month back for which the order of us *******-*******-*******, one article Nike Vctry Grx Black Training Sports Bra was returned in the mode of self ship. I emailed them the courier details and order details immediately, ...
Sep 21, 2018 by MADHUSMITA RAJPUT
Jabong.com - Return Requested Open
Refund not add my bank account...
Sep 17, 2018 by Abhishek Kumar Paswan
Jabong.com - Need a refund from Jabong.com Open
I recently purchased a couple of products from Jabong.com. Some items got automatically cancelled without providing any reason. When I requested to return two items (Spykar Jeans) of the same order, it never got picked up. When I contacted...
Sep 08, 2018 by Sirsendu Mohanta
Jabong.com - Package stolen by delivery boy Closed
A delivery boy names Neeks Mhatre told my mom that he has lost my product and that he will pay us the refund. My mom asked him to come back later when i am at home. He said tell your daughter to call me. Mom said give your number. He said y...
Sep 05, 2018 by Smita P
Jabong.com - Refund amount is pending but my account status is showing refunded. Open
Hello! My name is Manoj. Recently, I bought a product from jabong (delivered on August **, ****), it was dark grey washed mid rise slim fit jeans. As the product didn't suit me, so I placed a return request for the same. The delivery was befor...
Sep 04, 2018 by Manoj Panday
Jabong.com - Ordered 3 quantity but got only 1 Closed
i have order a product from jabong.com and i got it on ** aug order contains *-quantity but i got only * of them,after that within ** min i called CC,i raise my problem with them thry said fine ur problem will be solved soon after that every da...
Sep 03, 2018 by Himanshu yadav
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