File a Complaint against Jabong.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jabong.com?
If you are not satisfied with Jabong.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jabong.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jabong.com
But before filing a complaint, you should
a. Contact the customer support of Jabong.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jabong.com - Product is not yet delivered week after the delivery date Open
my order dated **/**/**** is not yet delivered yet only expected delivery date is changing repeatedly its prepaid order. and also Product is dispatched after my first complaint on *st july ****....
Jul 07, 2018 by Mangesh Pawar
Jabong.com - Return of damaged product Open
Did not picked the damaged delivered product on time and neither refunded my valuable money....
Jul 04, 2018 by Deepak
Jabong.com - Package not delivered Open
I made an order of one soft toy on ** June and my order number is *************** and it was expected to be delivered on **th June and now it is *rd June still not received....
Jul 04, 2018 by Anju Sanilkumar
Jabong.com - Defected watch delivered Closed
I recieved defected watch from jabong, i requested for warranty claim and when i got my watch back after servicing, it hardly worked for * months and stopped working. I am calling jabong since **th june and no action has been taken regarding...
Jul 02, 2018 by Manav jamwal
Jabong.com - Fake product delivered Open
I have got the shoes today and i m *** percent sure that i have got fake shoes and m attaching some images for proof that you can identify very easily that what i got. Thanx M also attaching that image that i checked on jabong and what i got ...
Jun 29, 2018 by Amit Singh
Jabong.com - Package not delivered Open
Jabong i have placed an order - *************** on **rd June and only * products are delivered out of * and per the status updated by Jabong all the products are delivred, when i registered a complaint they are saying they have back tracked and...
Jun 29, 2018 by Rohit Chhabra
Jabong.com - Fake Product Delivered Open
I have got the shoes today and I m *** percent sure that I have got fake shoes and m attaching some images for proof that you can identify very easily that what I got. Thanx M also attaching that image that I checked on jabong and what I got ...
Jun 29, 2018 by Amit Singh
Actually I ordered * tshirts on June * and I got a message on June * on which your tshirts on out of delivery.but I didn’t receive any call from jabong.i had complaint every day but they didn’t take seriously.agian I ordered * casual wrogn ...
Jun 24, 2018 by Venkatesh gadi
Jabong.com - Wrong order being delivered Closed
I have received a wrong order. I have returned the package as well which was delivered wrong. Now, they are not ready to process a refund...
Jun 12, 2018 by Shreya
Jabong.com - Shoes is defected and cash or package is not recvied Open
my shoes package is defected and return request but my shoes is not replace and redisopatch and cash is not recived ...
Jun 09, 2018 by pawan kumar
Jabong.com - Product Not Delivered Open
Hi I placed an order ( ***************) from Jabong on **th of May and the product was expected to be delivered by **th of May. The order was delayed due to some technical issues and now the order has been automatically cancelled . I tried t...
May 22, 2018 by Srikanth
Jabong.com - Confirmed order and then cancelled it on the date of delivery Open
I have ordered adidas cricket spikes shoes on **th of may **** which costed me around Rs**** ( prepaid through net banking ). received a confirmation mail of the order on the same day with delivery scheduled on **th may ****. I never received a...
May 18, 2018 by JAGDISH Narisetty
Jabong.com - Cheating customers Open
Hello I ordered two products from your seller company from Jabong.Com on April ** **** I haven't received one of the products in these n the other box is missing from the package Can u help me regarding this * nd product is missing when I...
May 04, 2018 by Dr. Tanvi Saxena
Jabong.com - Did not receive acknowledgement of return and refurnd not initiated Closed
I have bought a product from Jabong website and since i am not satisfied with the product i chose to return it, then next day they arranged for the pickup and he collected the product, when i asked for the acknowledgment slip,he said i will rec...
May 04, 2018 by Gopalakrishnan
Jabong.com - Product to be exchanged wasn’t picked up Open
I have ordered a stilletoe which i received on **th of April ,****.The product size was large so i placed an exchange request.They havn’t picked up the product within the days they mentioned(*days) ,the pick up guy called me and told me he wi...
Apr 30, 2018 by Neema mariam kurien
Jabong.com - Refund not processed Open
Refund id ******** I returned the packet to the address mentioned on the package on the next day i recieved the package. But to my surprise no refund was processed. The parcel got returned in around fifteen days saying the address was incorrec...
Apr 29, 2018 by Aamir Majid Zaz
Jabong.com - Return was not done Open
When i purchase the product it was shown there return can b done but when i asked jabong says we don't have pick up services in your area i ask ill drop it at your office they said no we dont have any option ...
Apr 17, 2018 by Nissar ahmad dagga
Jabong.com - Used untag wrong local product delivery Closed
II have *complaints with jabong till now. They are harrasing me. # ******** wrong product delivery. # ******** I ordered whole set and paid for it , but got only half of my order delivered. # ******** used wrong local cheap product de...
Apr 01, 2018 by Nandini bhandari
Jabong.com - Package not delivered after 14 days of waiting Open
Hello voxya team, I am Ramesh ,I placed a order on ** January during offer period at that occasion I ordered * shirts but in that * shirt I cancelled from my side that is "British club white check shirt" ,and remaining * shirts was not cance...
Feb 11, 2018 by Ramesh Pandey
Jabong.com - Pickup and refund issue Open
I made an order on ** jan and product was delivered on *st feb and it was wrong brand wrong color and no price tags on that. I complaint jabong against this issue they said maximum of * days will be taken against this issue to resolve from expe...
Feb 09, 2018 by Yogesh Samtani
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