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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against IRCTCAIR?
If you are not satisfied with IRCTCAIR, file a complaint now:
1. Go to "File a Complaint" form
2. Choose IRCTCAIR and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from IRCTCAIR
But before filing a complaint, you should
a. Contact the customer support of IRCTCAIR first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
IRCTCAIR - Irctcair frauds Indigo Closed
Its Urgent Transaction ID - ********** PNR - VG*FTS Pls find attachments of previous flight booking. Still not getting of refund from last * month pls asap refund. i need to urgent fresh booking. Can u send me the ur side of sending...
Sep 16, 2020 by Vedprakash Thathera
IRCTCAIR - Money is not refunded Closed
It's been a month, and still i haven't got my refund yet. I sent lots of email to IRCTCAIR , but they all came with a same reply that my request had been forwarded to refund department and they asked me to wait more days. I donot how much time ...
Aug 31, 2020 by Tanuj Jyoti Chutia
IRCTCAIR - Refund amount not received Open
I have booked Jet flight air ticket on *th jan via IRCTC worth rs ***** someting (Group booking) however due to some reason jet airways closed.! I have requested for refund since March month IRCTC is not accepting the refund and only thing is ...
Jul 05, 2019 by Gaurav Thakker
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