File a Complaint against IRCTC RAILWAYS
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against IRCTC RAILWAYS?
If you are not satisfied with IRCTC RAILWAYS, file a complaint now:
1. Go to "File a Complaint" form
2. Choose IRCTC RAILWAYS and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from IRCTC RAILWAYS
But before filing a complaint, you should
a. Contact the customer support of IRCTC RAILWAYS first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
IRCTC RAILWAYS - No confirmed ticket even after the successful transaction Closed
On **th March **** between *.** pm -*.**pm ,I was booking ticket online in Dibrugarh Rajadhani Express under ladies quota in the name of Pragya Deep. Transaction of Rs ****/- occurred successfully but the booking is not confirmed yet...IRCTC a...
Mar 19, 2020 by Pragya Deep
IRCTC RAILWAYS - Didn t get refund Open
I have to get refund within * days from ** March but still I couldn't get that....
Mar 18, 2020 by Avi Soni
IRCTC RAILWAYS - IRCTC ticket cancellation refund Closed
I booked a *AC ticket in train number ***** from LKO-HWH for *nd march but I received a message from IRCTC that the train has been cancelled, so I thought that I will get my full refund and booked tickets for Howrah in other train, and on next ...
Mar 01, 2020 by Mukesh
IRCTC RAILWAYS - Refund from irctc Closed
I have book ticket in archana express ***** but ticket is not booked and money is deducted from my bank account .bank account name is paytm wallet which is powered by paytm payments bank . Refund my money as soon as possible . Order id *****...
Feb 12, 2020 by Nishish Prajapati
IRCTC RAILWAYS - Refund ticket amount of ticket transaction dropped Open
I'm anil kumar akula I booked a ticket *th Jan **** from kavali to Warangal of * adults of amount is ***.* rupees With transaction no:-************* >That transaction is done my side with my debit card and that time all tickets are booked S...
Jan 15, 2020 by Akula Anil kumar
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