File a Complaint against IRCTC indian railways
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How to resolve IRCTC indian railways complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against IRCTC indian railways?
If you are not satisfied with IRCTC indian railways, file a complaint now:
1. Go to "File a Complaint" form
2. Choose IRCTC indian railways and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from IRCTC indian railways
But before filing a complaint, you should
a. Contact the customer support of IRCTC indian railways first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
IRCTC indian railways - Cancellation message not received No refund issued Closed
PNR: ********** Train Name: DNR SBC SPL - ***** Booking ID: TK********a** Travel date: ** Apr **:** from Danapur(DNR) to ** Apr **:** KSR BENGALURU (SBC). Resason for cancellation: Chart is prepared, your ticket is waitlisted & cancelled au...
May 10, 2021 by Gaurav Kumar
IRCTC indian railways - ICICI BANK Closed
My name is Yogesh I had book ticket through IRCTC which is automatically cancelled and my amount is refubdable After * day the amount had credited to my bank but the amount had not showing to my account I called and asked to irctc custome...
Nov 29, 2020 by Yogesh sharma
IRCTC indian railways - Refundable Closed
Refund not received pls need full. Transaction I'd:*************** Train no:***** Transaction Date:** Jun **** JANSHATABDI EXP: From: Yeshwanthpur junction to Shimoga Town Refund Status: sent_to_bank Bank Name: credit & Debit Cards/Net...
Jun 25, 2020 by sanjay nj
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