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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against irctc ecatering?
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1. Go to "File a Complaint" form
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But before filing a complaint, you should
a. Contact the customer support of irctc ecatering first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
irctc ecatering - Refund not credited Closed
Ordered food via ecatering on **th September but the food was not delivered Order id#********** Refund amount ***/- Ordered by Lijo Johnson...
Sep 21, 2024 by Dency j
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