File a Complaint against IRCTC
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against IRCTC?
If you are not satisfied with IRCTC, file a complaint now:
1. Go to "File a Complaint" form
2. Choose IRCTC and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from IRCTC
But before filing a complaint, you should
a. Contact the customer support of IRCTC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
IRCTC - IRCTC not resolving verify account issue Open
Its been almost a month mailing to IRCTC to access my account. I logged in to my IRCTC account through app with correct username & password. On next screen it then asked to verify email & mobile number. Email was verified quickly but Mobile num...
Feb 03, 2021 by Rohan Pandey
IRCTC - Refund not received from IRCTC Open
Hi Team, Attaching my bank statement, amount not received yet. **th Dec booked tickets for * passengers with RS. *****.** cancelled * passengers on the **th Dec. **th Dec received an amount of RS.**** for two passengers. on *th due to ...
Feb 01, 2021 by annepu raghava prasad
I was trying to book tatkal ticket on **-**-**** around ** AM for train on **-**-****. Train no *****, while booking ticket i had selected the option book only if confirm seat is available, and when i confirmed the payment and was hoping for co...
Jan 19, 2021 by Pankaj Patil
IRCTC - Canceled ticket refund Closed
Sir, my IRCTC user id is samit****.I have not received my canceled ticket refund. TRANSACTION NUMBERS ARE BELLOW. transaction no. *st - *************** *nd - *************** *RD - ...
Dec 08, 2020 by NITESH SINGH
IRCTC - Refund Open
I had booked * seats for DWR to Mys ***** train on **/**/**** and on **/**/**** received msg from Irctc that train has been cancelled due to unavoidable circumstances so we booked the tickets for **th October ****... It was shocking when **/**/...
Nov 03, 2020 by SHRINIDHI MUNDGOD
IRCTC - Complaint against IRCTC for not refunding the amount for a cancelled ticket Closed
I cancelled a ticket on **.**.** but till date money not yet refunded to my account. PNR Number ********** IRCTC Transaction ID *************** Refund amount:**** Date of cancellation of E-Ticket:**-Oct-**** Refund reference no:**********...
Oct 19, 2020 by PRABHUPADA JENA
IRCTC - Outdated refund of automatically cancelled train Open
I book a ticket for the train and the train automatically cancelled then it was declared by railway department that refund will be given when the lockdown opens after * months till * months but since it was window ticket we waited for the offic...
Oct 05, 2020 by Shital Ruprao Damle
IRCTC - Nonrefunding Open
I had not received paid amount to IRCTC on ticket booking on dated :- **/**/**** I had faced a lot of traveling problem and got harres. I got mentality harries. Kindly solve my query otherwise . I will file an FIR against IRCTC. or complet...
Oct 01, 2020 by rasna devi
IRCTC - Non refund of flight cancelled Closed
I have booked flight on irctc with transaction id ********** on *nd sep ****and cancelled the ticket on same day but still no refund as *month is passed. Is there any solution regarding this fraud??...
Sep 29, 2020 by harish gupta
IRCTC - PNR not updated for rescheduling ticket Closed
This is in reference to my transaction ID **********, where my reservation failed for booking the ticket from BLR - KOL on *st November ****. This transaction was a rescheduled booking of the transaction ID ********** with PNR HK*TE. I would...
Sep 28, 2020 by Misha Gupta
IRCTC - Refund issue for flight cancellation with IRCTC Open
For the transaction Id **********, there were two PNR's. PNR *: KDW**A --> Spicejet --> SG*** --> Total amount: INR **,*** ----> REFUND YET TO RECEIVE. PNR *: UTM**V --> Airasia --> I*-*** --->Total amount: INR **,*** ---> REFUND RECEIVED....
Sep 28, 2020 by Lakshmi Narayanan
IRCTC - Refund not recieved for Cancel ticket Closed
I have canceled one ticket under PNR ********** but not got canceled amount. Transaction ID ***************, an amount of Rs. ****.* has been processed as per below details: Date of cancellation of E-Ticket/Date of failure of E-Ticket booki...
Aug 26, 2020 by Jagjeet Singh
IRCTC - Want Refund form IRCTC for train left one day before Closed
Dear Sir, My PNR number is **********. When I book the ticket for traveling from Titlagarh to Bhubaneswar, at that time, the train boarding time was **.**, dt.**.**.**. But the train left one day before that is dt.**.**.** at **.**. I have als...
Jul 26, 2020 by Rajesh Kumar Sahoo
IRCTC - Refund not received Closed
Pnr no.********** Date of cancelation: ** June **** Journey from LTT to BGP ...
Jul 04, 2020 by Kapil
IRCTC - Account blocked by IRCTC on wring reason Closed
My account has been blocked by IRCTC. Upon asking them over email, they say I have multiple passengers added in master passenger list and that I have misused my account. The above allegation is false. Prior to COVID-** lockdown the account w...
Jun 10, 2020 by Nishant Gupta
IRCTC - IRCTC Customer Services Closed
My train had been cancelled on ** march **** due to covid-** pandemic, But i didn't get my refund amount yet. When i tried to contact IRCTC many times.....they make many excuses like....*.contact to your bank *.wait for a week *.Contact your pa...
May 15, 2020 by Vikrant Singh
IRCTC - Ticket refund not credited in my account Closed
Hello Sir, I booked * tickets using IRCTC app. It was cancelled automatically by IRCTC due to lockdown. Still the amount is not credited back in my bank account. Kindly refund the ticket amount as soon as possible. PNR No: ********** ...
May 13, 2020 by Raja Ganesan
IRCTC - Amount not refunded in my account Open
My pnr number is ********** , *th apr ****, * people, amt: *** rs ********** , **th mar **** , * people , amt: *** rs actually there is only two tickets in which my amount has not been refunded in my account so please check the details and ...
May 07, 2020 by Vikas Kumar
IRCTC - Refund not recieved Closed
refund not received. its almost a month. ...
May 03, 2020 by Anand kumar maheshwari
IRCTC - Amount not refunded Closed
.PNR ********** ticket cancelled, Amt *** will be refunded in your a/c with in *-* days. Please check your account/instrument from which this tkt was booked....
Apr 27, 2020 by Bikash Kumar Panda
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