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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ionexacense - Service Issue Closed
This is to inform you that the service provide from team is not as expected. Day*: technician visited stated that there is an issue with chip. I took AMC from this guys and now i regret. The technician said he will come back in two days and fix...
Jun 23, 2021 by Sunesh PV
Ionexacense - Ionexacense cheating Closed
We raised a complaint with Eureka Forbes toll free number for servicing our RO water purifier in **th May.yesterday we got a call from a person called Mallesh who said he was from Eureka Forbes and Came for servicing. Our mac was due for renew...
May 31, 2020 by Priyq
Ionexacense - Issue with refund Open
We were trapped by IONExacense to buy a * years AMC(* services per year) for **** rs posing as an authorized dealer of Eureka Forbes Aquaguard which is not true. After the initial two services in January and August (after multiple reminders) **...
Mar 12, 2020 by Smitha Kundapura
Ionexacense - After sales service not provided Open
I called EUREKA FORBES, service provider under the name of Aquagaurd (IONEXACENSE) visited ,took **** rupees for * year AMC, I registered * complaints * days over still waiting, no service representative turned up, called toll free number more ...
Mar 03, 2020 by SHANMUGAM RAJAMANI
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