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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
ION EXACENSE pvt LTD - Water Filter Closed
We have taken AMC with ION Exacense (valid from ** July **** to ** July ****) for servicing the water filter. The filter is not working correctly since Feb **** and has faced problem thrice since then. When I asked them to replace the filter in...
May 26, 2022 by Poornima Gowda
ION EXACENSE pvt LTD - Not getting service from Aquagaurd Closed
We have registered for *yr AMC from ionExacense Aquacare. my customer id is ***** .On first day after service there was leakage from Aquagaurd. The leakage is too much it is effective our wood work. Since ** days I am calling customer care ever...
Aug 09, 2021 by Manisha Deshbhratar
ION EXACENSE pvt LTD - No response for service Closed
We have taken *year AMC form ION EXACENSE last year on **/**/**** with lots of promise of regular checkups but no response from there side this is really ridiculous. There helpline no always busy no use of atall. Kindly see matter on urgent bas...
Jul 09, 2021 by Amit Kumar Srivastava
ION EXACENSE pvt LTD - Demanded double the cost for AMC Closed
Two gentlemen came to service pur Aquaguard water purifier and demanded ₹****/- for AMC, which includes contract maintenance for a year and cost of * filters they replace. I suspected and asked them to do normal maintenance for ₹***/-.. L...
Aug 06, 2020 by Hamza Rahman
ION EXACENSE pvt LTD - Amc fake bill Closed
had availed two years AMC for my Aquagard paying Rs **** in jul **,****, Technician offered FOUR visits by company representative during this period. Calling upon the company No, no response. How to resolve the issue????...
Jul 29, 2020 by Menaka
ION EXACENSE pvt LTD - ION EXACENSE pvt LTD is not responding for AMC after collecting money Open
Hi Sir, I am writing this to you as now the situation in all over the world is suffering with COVID-** and in this situation it is really difficult for me to manage because of my issue by having t kids (* yrs and ** months) On June **** someone...
Jun 26, 2020 by Harikrishna adda
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