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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Indu Bhatia - Refund not transferred Open
Sent ** reminders pending since *september Had ordered ensure ***gm pack sent *kg.Rest pls read below Pls reply for my mails I am following up for just ****/-Rs,I just get calls it has transferred when I ask for details I get reply will get ...
Oct 16, 2020 by Indu Bhatia
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