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Indigo ^(74/145)

Indigo - I was charged extra during web Checkin ^Open

I thought of doing web checkin before going to the airport then they asked me to select a particular seat at accordingly I was charged *** extra but I didn't even chose the window seat and not the one from front a the same time I didn't receiv...

Nov 21, 2024 by Ahmed ali

Indigo - Extra baggage refund amount ^Open

I am writing to bring to your attention an issue I encountered with one of your customer executives. During my recent interaction, I felt that the behavior of the representative was unprofessional and rude. Specifically, the tone and manner in ...

Nov 18, 2024 by Mridushi puri

Indigo - Lost luggage ^Open

i have lost my luggage and no compensation was offered to me my pnr is k**jgz i contacted indigo but they are not responding i am feeling very helpless...

Nov 18, 2024 by kapil vinayak

Indigo - Damaged Luggage ^Open

I was travelling from Delhi to bhuvaneshwar via indigo flight on * th Nov PNR - V**DRJ. On reaching bhuvneshwar airport they made us wait **-** min for luggage. And when I received my trolley bag , it was broken and there was no handle to pull ...

Nov 06, 2024 by Anurag Pokhriyal

Indigo - Denied Boarding by Indigo without any grounds ^Open

I was denied Boarding in my Indigo Flight from Delhi to Hong Kong for not possessing a PAR (Pre Arrival Registration) for Hong Kong. This was not correct as I had a connecting flight after ** minutes as soon as I landed from Hong Kong to Chin...

Nov 02, 2024 by Arham Shafiq Rahman

Indigo - COMPENSATION FOR DELAYED FLIGHT ^Open

I want to inform you that my flight (*E ***) from Cochin (COK) to Mumbai (BOM) was delayed on **th August **** and I missed my connecting flight from Mumbai Airport to (RUH) Riyad Airport, Saudi Arabia. Since my exit entry visa for Saudi Arabia...

Oct 27, 2024 by ASHOK MURUKAN S

Indigo - Amount not refunded ^Closed

IndiGo flight book online through phone pay, * October **** Delhi to gwalior, but flight boarding not cross. So flight not be arranged and not pick up , then on time flight cancelled but amount refunded but amount not be received....

Oct 24, 2024 by Dinesh Arya

Indigo - Compensation for flight delayed ^Closed

I am writing to formally request compensation for the significant delay of my recent flight with Indigo. Unfortunately , it was delayed without prior notification. This delay caused me considerable inconvenience as I had to attend an imp...

Oct 24, 2024 by Naziya s

Indigo - REFUND FROM INDIGO FLIGHT ^Closed

Dear sir My name is B.Radhakishna rao and my family name is B.santoshi was travelling from indigo flight from hyderabad to kuwait B.Radhakishna rao pnr no **T*SK The ticket was booked make my trip and my family ticket was booked by...

Oct 22, 2024 by RADHAKISHAN RAO

Indigo - Luggage not received ^Closed

I had travelled yesterday flight from Kuwait to Ahmedabad,. After arrival and waited for * hour and ** min they inform due to some issue luggage has not come And they ensure will get it by ** hour to ** hour I called to customer care but s...

Oct 21, 2024 by Jabir Shingnaliwala

Indigo - Unfairly Charged for Hand Luggage ^Open

I was unfairly charged an amount of Rs. **** by Indigo Airlines for extra hand luggage. No other airline even checks how much hand luggage is there but Indigo even checks that. Their whole policy is to take as much money as they can from the cu...

Oct 19, 2024 by Anurag Bardia

Indigo - Fake job offer and money taken ^Closed

Fake job offer and money taken...

Oct 15, 2024 by Praveen Praveen

Indigo - Flight missed due to mis guidance of Staffs of Indigo ^Closed

Dear Indigo Airlines, I am writing to complain about the issues we faced with my small daughter during a school trip with about ** people. We informed Indigo that we would be delayed by ** minutes, but when we arrived, your staff still did n...

Sep 29, 2024 by Shikha Singh

Indigo - I missed my flight because the staff didn t attended me on time and didn t allowed me to check in An ^Open

They didn't allow us to board in the flight and i was in time but indigo staff didn't allowed me and the flight was also * hour late also and i can easily board to the flight but the staff was not cooperating and they were talking to each other...

Sep 03, 2024 by Prateek Singh

Indigo - Baggage damage and pilferage ^Open

While travelling from KL to Chennai, my new luggage bag is damaged even when fragile tag was added to both bags due to glass bottles Inside the bag and the lock is also missing from one of the bags. This was a new bag which I purchased from K...

Aug 23, 2024 by Mahak Wadhwa

Indigo - Refund amount ^Open

I had a connecting flight (both indigo) on the **th of july . One flew,the other didn't due to the microsoft global outage. I don't care about the issues we faced at the airport because it was a chaotic day. However, i paid **** Rs. for the ti...

Aug 22, 2024 by Rinchen sherpa

Indigo - Flight left without announcing boarding closure and charged for arranging another ^Closed

We had a connecting flight from Agartala to Chennai via Kolkata. The first flight was scheduled to arrive at Kolkata at *.** am but it was late and reached almost at ** am. Then my father and mother who are patients went quickly and were done w...

Aug 20, 2024 by Rajhrita Ray

Indigo - Cancellatio Refund Medical Emergency ^Closed

I was supposed to travel from Ahmedabad to Pune **th August PNR QRT**F and Retun on **th August PNR T*DGJR ith my wife and son Manvik. Had to Cancel as my son fell sick diagnosed with dangue and was admitted to hospital. I made all bookings f...

Aug 18, 2024 by Puneet Luthra

Indigo - Refund from Indigo connecting flight from Chennai to Tiruchirapalli ^Closed

PNR-IRU**S Flight Bagdogra to Tiruchirapalli via Chennai on ** Jul **. Indigo delayed the Flight from Bagdogra to Chennai by ** mins due to Air Traffic issue. This led to missing the connecting flight from Chennai to Tiruchirapalli. So they re...

Aug 12, 2024 by Sudeep Rasaily

Indigo - Amount deducted but ticket not received ^Open

Amount deducted and flight ticket not received ...

Aug 10, 2024 by Balwinder Singh

Indigo - Want a compensation ^Open

** July **** Hyderabad Due to microsoft outage we can understand the situation of airlines and had supported it. But in return airlines haven't given us accommodation have waited outside airport by indigo for * hours at **:** am and they s...

Jul 23, 2024 by Ismail Damriwala

Indigo - Not allowed to board the flight despite of being late due to infant care at the peek time ^Open

We’re at right time at the scheduled gate to board the flight gate(flight scheduled at **:** am) but due to sudden infant care we went to washroom to relax her and got back to the gate again . Perhaps it was late to reach there but we had al...

Jun 28, 2024 by Mahesh Biswal

Indigo - Indigo ex employee doing scam fraud ^Open

On ** april **** we had connecting flight from jagdalpur to goa. One day before we were trying to online we check in and got to know that our pnr got split into * so basically we were travelling * peoples.so before the pnr was same for * peopl...

Jun 10, 2024 by Vishal barai

Indigo - Asked to cancel the flight they didnt Put it under no show and denied refund ^Open

Had my connecting booking GQPE*F today with IndiGo departing at **** hrs. However, I received a call at **:** pm that my flight is delayed. Owing to which my return flight N****U got hampered. I called cust care at *:** pm sharp, then again cal...

May 31, 2024 by Hisam Khan

Indigo - Deduction of amount ^Closed

Order Id ********...

May 26, 2024 by Sunil kumar

Indigo - Inappropriate service of the Indigo staffs ^Closed

I am writing to express my deep dissatisfaction with the service provided during my recent flight attempt on May ** from Ahmedabad to Bangalore (*E-***). After I boarded the flight, due to some unforseen circumstances as the flight was over...

May 21, 2024 by Aparna Kumari

Indigo - Baggage is damaged ^Closed

I was travelling from taskent to Cochin. My baggage was completely okay till Delhi .from Delhi I had a connecting flight in which my bag is cracked which I noticed in Cochin. Due to the irresponsible throwing away of baggages I got my baggage b...

May 15, 2024 by Nayana Ann Mathew

Indigo - Compensation for delayed cancelled flight not recieved ^Closed

I had booked a Indigo flight for *th March from Mumbai to Stockholm which after being delayed for about ** hours was finally cancelled. Me and my family were stranded first at Mumbai airport and then at Istanbul Airport for over ** hours. We wo...

May 12, 2024 by Shailesh Bokil

Indigo - FLIGHT CHECK IN DENIED ^Closed

We had booked return flight from Hong Kong to Bangalore and it was a connecting flight with Layover in Delhi. Initially it was booked with *.** PM departure Local time (Hong Kong) later it was informed that *.** PM is the departure time. Howeve...

May 11, 2024 by NISHANTH SHETTY

Indigo - Indigo gate keeper not talking properly as i was late for the flight ^Closed

The gate keeper named as sunny at delhi airport at gaye number ** made fun of me because i missed my flight....

May 02, 2024 by Devesh Raghav

Indigo - Missed connection flight due to delay by Indigo Airlines ^Open

Turkish Airlines operated by Indigo TK**** (*E****) on Sunday, April **th from Mumbai to Istanbul was Delayed by * hours and ** minutes. Because of this delay, the connecting flight (TK****) on Sunday, April **th, at *:** PM from Istanbul to Ne...

Apr 29, 2024 by Shyam Kumar Sreedharan

Indigo - I missed my flight and they didnt inform me ^Closed

I missed my flight surat to hyderabad i hve done boarding also but they didnt contact me...

Apr 13, 2024 by Viraj pravinbhai patel

Indigo - My money has been deducted twice for seat selection as during first time page didn t uploaded proper ^Closed

Mine money of rs *** has been deducted twice while selection of seat as during first time , page didn’t upload properly. So *** got deducted twice ....

Apr 13, 2024 by Vishal slathia

Indigo - Missed Flight Staff wouldn t let us checkin ^Closed

(Both of us are minors and were fasting) So we reach at counter at * o clock inside the airport (i had already web check in just need to drop off big suitcase) and departure was at *** and they told us they wont do our check-in, when there was ...

Apr 06, 2024 by Zara Mansoori

Indigo - Ticket got cancelled without intimation ^Open

We had initiated flight reschedule for *th March instead of *th March by calling the customer care around mid February ****. An email was shared to pay the difference of ***** Rs for rescheduling the flight. But as the amount was too high we de...

Mar 21, 2024 by Manjit Singh Kandhari

Indigo - Flight cancelled and without my consent they booked another flight ^Closed

Flight from Oslo to Mumbai. Date - **/**/**** Time **:** PM Via - Istanbul. Flight got cancelled, This flight is operated from Oslo to Istanbul by Turkish airline. And from Istanbul to Mumbai - Indigo. They didn't informed about this ...

Mar 16, 2024 by Sumit Kumar

Indigo - Mis Handling of baggage which results in damage of the baggage Unit ^Open

Hi, My wife along with * kids was travelling from Bangalore to Jharsuguda on Indigo Airlines *E-*** and with PNR WT*Y*Z. After landing at Jharsuguda Airport they found the Big AT make Trolley is complete broken at one of the corner and the whe...

Feb 29, 2024 by Rabindra Kumar Hota

Indigo - LUGGAGE LOST ^Closed

I am writing to complaint as an unfortunate incident that occurred during my recent flight with Indigo on PNR Number M*SQFN from MELBOURNE to HYDERABAD . Regrettably, upon arrival at Hyderabad, I discovered that my luggage had been misplaced a...

Feb 16, 2024 by Sankeerth Navathi

Indigo - INDIGO Airline flight delay ^Open

My Indigo flight (*E **) on **/**/**** from Istanbul to New Delhi experienced a flight delay of over * hrs from its original scheduled departure time. The inconvenience caused me a lot of mental and physical grief and forced me to change my pla...

Feb 08, 2024 by PRASHANT NATH PATHAK

Indigo - Bag didn t came while arrival ^Closed

Flight *E*** seat # *B From Pune to Amritsar bag lost...

Jan 30, 2024 by Savinder Singh

Indigo - Refund denied and cancellation denied ^Closed

I HAD VERY VERY UNHAPPY N DISSATISFIED EXERIENCE WITH TICKET CANCEELATION PNR GZMTKA JIYA P POPTANI . THERE WAS A CANCELLATION WAS DONE ON ** JAN** AND TICKET DATED ** JAN ** FROM BOM TO DELHI . WE HAD DONE MULTIPLE CALL TODAY TO CUSTOMER HAD ...

Jan 26, 2024 by JIYA PAWAN POPTANI

Indigo - Refund Update Booking Reference ^Closed

Just wanted to inform you that I have a booked a ticket with reference # UQEP*F LAST NAME ROY as on ** th January ****. The ticket is cancelled by Indigo and money also got deducted from my amex card. Now when I asking for the email con...

Jan 22, 2024 by Debojyoti Roy

Indigo - I tried web checkin online but indigo server was down ^Open

Hi I'm shaju and my flight was at *.** pm I tried online check in from * hours but indigo server was down or something so I couldn't check in online and I was on the way to airport and reached at *.** pm at Bhubaneswar airport because of traff...

Jan 17, 2024 by S DILEEP KUMAR

Indigo - Flight delayed but no refund ^Open

My son and daughter booked Chd to Delhi flight on **th Jan. They had connecting flight from Delhi to Chicago. But Indigo kept on delaying flight after every ** min. It caused lot of inconvenience and stress to us. So both had to hire taxi from ...

Jan 17, 2024 by Rajesh Wadhera

Indigo - Flight booked ^Closed

My flight was cancelled by airlines I have booked ticket via ixigo I have paid cab **** need flight ticket refund and cab payment Compensation Registered no **********...

Jan 17, 2024 by Alok Srivastava

Indigo - Amount loss ^Closed

I had booked a flight from Delhi to Aurangabad for my sister-in-law and niece On second of Jan. I had ** KG of extra luggage. The airport authorities asked me to pay an amount of ₹**** and they said UPI payments are not accepted but by the ti...

Jan 16, 2024 by Shalaka Godha

Indigo - Complaint Letter Against Unprofessional Behaviour MS Sarju ^Closed

Susanta kumar Panda writing this to complain about Ms Sarju working in your Indigo company in Flight as a flight attendant. This happened when I travel to chennai to bhubaneswar (*E *** ) on [**-**-****] at [**.**] I am order nonveg Maggi...

Jan 05, 2024 by SUSANTA KUMAR PANDA

Indigo - Damaged Baggage and lost items ^Open

My Baggage was damaged,and few things were damaged, lost in Indigo airlines from Ams to Mum vis IST. I called customer care * to * times post which they told me to write an email. After email they asked me to provide evidences. After providing...

Dec 28, 2023 by Kishor Shinde

Indigo - Refund not received for amount deducted twice ^Closed

On **th November I had booked an XL seat for which the amount of **** was deducted twice however after that I have not received the amount in the original paytm wallet or my bank, as mentioned by them it is refunded but you have to check with t...

Dec 15, 2023 by Manish Tiwari

Indigo - Not getting 100 refund ^Closed

Not getting *** percent refund money from indigo airlines even I cancelled my flight within ** hours....

Dec 12, 2023 by Prakash Ranjan Sahoo

Indigo - Refund of money ^Open

TICKET BOOKING UNDERTAKEN, MONEY DEDUCTED.NO PNR ALLOTED, AS PER THEIR GUIDELINES I HAVE WAITED ** MIN THEN ATTEMPT A FRESH BOOKING. SECOND BOOKING SUCCESSFUL WITH PNR.. COMPLAINT MADE SEVERAL TIMES WITH INDIGO CALL EXECUTIVE, AFTER ** DAYS T...

Dec 11, 2023 by JAYANTA KUMAR ACHARJEE

Indigo - Food not given in flight and flight was delayed by 60 minutes ^Closed

Flight was ** minutes late Food was not given in flight In tickets it is clearly mentioned food and beverages to give ...

Dec 09, 2023 by Anil chopra

Indigo - Flight got late ^Closed

Mine flight from Pune to Ranchi(*E**** indigo) got late for * hr and ** mi , rhe behaviour of the staff wasn't good with us while asking about the delays,so can I get refund ...

Nov 14, 2023 by Raj Kiran

Indigo - Lost my walley ^Closed

I have lost my wallet in flight *E **** on *rd november in *.** am flight from Hyderabad to mumbai . Seat number ** D . The flight people are saying they have not found but its there i am sure of it. It has always been the case that the flight...

Nov 03, 2023 by Sujen

Indigo - Loss of ^Open

I belong to a very normal family and It was my first flight ticket. I had to book it because the traveller was ill and he was unable to travel in a train. The traveller studies in college and he had his exam so we booked his flight ticket. Payi...

Nov 01, 2023 by Palak Shukla

Indigo - UNFAIR TRADE PRACTISE ^Closed

Date of incident: **/**/**** Place of incident: Domestic terminal mumbai airport I reached the airline checkin counter about *-** min late while approximate one hour was remaining to take off aircraft.Despite of my repeated request airline st...

Oct 29, 2023 by ABRAR ALI

Indigo - Ac colling ^Closed

Ac cooling problm...

Oct 10, 2023 by Shubham agrawal

Indigo - Indigo denied boarding ^Closed

I am writing to share a recent experience I had with IndiGo Airlines, an experience that has left me deeply disappointed and frustrated. On **-**-****, I embarked on a journey with IndiGo Airlines, a flight I had booked two months in advance...

Oct 01, 2023 by Vasanth Ramachandran

Indigo - Behaviour of an air hostess Ms Kashish on flight from IXB BLR on the September 2023 ^Open

This air hostess Ms.Kashish who lacks basis etiquettes just triggered me with her attitude. I had been flying with Indigo foe the past ** years and this sort of attitude I had never seen with any air hostess. I request your team to retrain Ms.K...

Sep 23, 2023 by Antoni

Indigo - Refund ^Closed

I made booking from indigo airlines from surat to delhi. didn't receive any mail or information about it and payment got deducted of amount ***** rs . i called customer service department they said they don't have any booking after I give so ma...

Sep 22, 2023 by Komal Shukla

Indigo - Broken trolley ^Closed

Broken trolley ...

Aug 20, 2023 by Ajeeta Lhamu Bhutia

Indigo - Can t change flight ticket ^Closed

Dear Sir/Madam My indigo PNR number is SW*Z*F, Fligh has been rescheduled to fly ** mins before the actual time, ** mins may be not a big deal for airlines but it is for me because of personal reasons. I tried to cancel a ticket or reschedul...

Jun 29, 2023 by Thirulogachandar M K

Indigo - Air Conditioning system of flight ^Open

Air conditioning system of flight no.-*E**** was poorly performing. inspite of telling to airhostess many times system was not improved. Failure of system caused very uncomfort throughout journey suitable maisures to be taken....

Jun 20, 2023 by LK Tiwari

Indigo - Flight miss ^Open

Today i missed the flight due to miss guiding by indigo receptionist even though my luggage loaded in the flight as well as i checked in before the * hrs as seal and signed on the my ticket. due to miss guiding i didn't reach at my destination ...

Jun 14, 2023 by Shanu Kumar Sharma

Indigo - Rude behaviour of Indigo airlines staff and Denied my boarding ^Open

On Fri night on *nd of June **** booked our flights to come back to our hometown Chennai from Delhi. Our flight timings was *:**pm and we checked in our baggage *hrs prior itself and completed our security clearances by *pm itself. The boardin...

Jun 06, 2023 by N.T.ARJUN

Indigo - Extremely Dissatisfied and Angry at the Damaged Bag and the Inadequate Compensation Offered ^Open

Disappointment and anger over the treatment of my luggage during my recent travel on flight PNR YMRI*V. During the flight, I had checked in a branded bag from Walt Disney that I had purchased for a whopping amount of Rs. **,***. The bag held a ...

May 14, 2023 by Vicky advani

Indigo - Money stolen from check in bagage ^Closed

My money has been stolen from my check in bagage This is the worst thing can happen to a customer who choose your airlines My bag was locked how come my bag got oppen and my whole money is stolen Howcome ur costomers gonna trust you...

May 07, 2023 by Amrita jha

Indigo - Misbehavior and misconduct of indigo staff ^Closed

I am writing this complaint to make you aware how insensitive and irresponsible indigo staff are. My husband is a navy officer. He is having flight from Bhubaneswar to mumbai and then again indigo flight from mumbai to cochin. As he was going f...

Apr 13, 2023 by Priyanka sandhu

Indigo - Given credit card details but flight not booked ^Closed

I was booking flight from BPR to CCU.given credit card details for payment. Booking details and ticket not coming ...

Apr 09, 2023 by Swathi

Indigo - Flight missed due to Wrong information provided by Indigo Airlines ground staff ^Open

Dear Sir/Madam, I had a flight to catch with Indigo from Mumbai to Leh via Delhi which was at *:**am on *th March **, Reached Airport way on time i.e * hours prior, at baggage counter when i showed boarding Pass they scanned and said there ...

Mar 17, 2023 by Mehdi Nasiri

Indigo - Recism issue ^Closed

Today I travel from Mumbai to Delhi by *E ****. When I checked in. I specially request to provide us front seat because I have air sickness. But the girl purposely provide last * middle row. We arrived * hours earlier then usual. ...

Mar 15, 2023 by Lhundup Dorjee

Indigo - Patient due for surgery not allowed to board flight ^Closed

We booked a ticket to Nagpur from Pune and did a webcheckin. The checkin was done and aeat was confirmed. Despite this when we reached rhe terminal they said checking wasn't done and we cannot a care taker. Passenger has a collar bone broken an...

Mar 05, 2023 by Ria

Indigo - Poor Indigo International Flight Service ^Open

I was scheduled to Board the Indigo International flight scheduled at **am from Singapore to Chennai on **th February ****. We had read all terms and conditions regarding the flight, and even crosschecked our baggage weight *-* times prior to...

Feb 26, 2023 by Anita Michael

Indigo - Misbehave with me ^Open

Dear Indigo Airline ** feb we had go goa to delhi, there is ground staff member do many misbehave with me for boarding ,and sear related issue we suffer that problem. She is really misbehaving with me and my members. Bonding counter no ** and n...

Feb 18, 2023 by Deepak shrivastav

Indigo - Flight aborted ^Closed

My money is not getting refunded, this site is not doing any favour for me even after asking not customer support is good...

Feb 09, 2023 by Unnatti Roy

Indigo - Reschedule tickets ^Closed

On **th December I had flight from srinagar to Jammu. I had to come from Anantnag to Srinagar which is ** KM away from Airport Due to Bharat Joodo Yatra, we were not allowed to move smoothly on Highway and were kept stranded which resulted in ...

Jan 28, 2023 by Huma Dar

Indigo - No assistance provided to facilitate embarkation on time ^Open

I am in defence and mostly family has to travel alone. This happened on ** Jan **, wherein my wife was travelling with two daughters age ** and ** yrs. Flight was scheduled to depart from Delhi Airport at ****h. After facing all hassle she trav...

Jan 14, 2023 by Pradeep Singh Ranawat

Indigo - Flight missed due to irresponsible staff ^Open

Any one there? My wife checked in to Mumbai Terminal * airport today with her infant one hour before the scheduled departure time but to utter surprise indigo staff did not allow her to checkin her baggage stating that window is closed and tha...

Dec 24, 2022 by Ankita sinha

Indigo - Didn t get my refund ^Open

I cancelled my indigo flight dated */**/**** timing *:**pm from Udaipur to Delhi And requested for refund due to medical issues and I got positive response from indigo customer care service and they told me to contact my travel agency so plea...

Dec 15, 2022 by Neha jain

Indigo - Flight ^Closed

I booked a flight, reached airport *.** hours before flight time, but due to long queues, even after boarding they cancelled our journey, now they are not doing any help...

Dec 07, 2022 by Preet

Indigo - Missing of gold ornaments from checkin luggage ^Open

I travelled on **st by Indigo airlines from Bangalore to Bangkok, from my checkin luggage my * chains, * bangle, *set of earing are missing . PNR NUMBER IS : IKMLKV...

Oct 27, 2022 by Flavia moras

Indigo - Tickets not booked after deducted from my account ^Closed

I booked two tickets from vizag to Chennai for tomorrow **.** indigo flight I paid through phone pay **** to Yatra but I didn't received tickets ...

Oct 19, 2022 by Mohanrao Kompalli

Indigo - Job Scam ^Open

I got a call for a job at Chandigarh Airport from the indigo company and they asked me to pay a little amount but after that, they gave me some fake documents like my gate pass and identity card and asked for more money again after that they as...

Oct 18, 2022 by Surinder Kumar Rana

Indigo - Did not get refund ^Closed

I booked a flight with Indigo AM*SXP from Hyd to Kol on **th sep for **th sep. But I cancelled my booking on **th sep. I supposed to get rs ****/- but still did not get the amount. Can you please tell me the reason...

Oct 12, 2022 by Battala Sreedhar

Indigo - Denied boarding ^Open

my sister was denied boarding because of the reason that she reported different gate and didn't done web check-in i think so so because of the flight was full .here is her PNR-LL*B*C they are promised to give the refund but the amount they tell...

Sep 26, 2022 by sai kumar

Indigo - REFUND AMOUNT DEDUCTED EVEN THOUGH TICKET WAS CANCELLED WITHIN 24 HOURS OF BOOKING ^Closed

This is a very concerning issue. The Indigo website clearly mentions that for domestic flights there will be a full refund initiated if the flight is cancelled within ** hours of booking and booked at least * days prior to departure date. ima...

Sep 01, 2022 by SWAGATIKA CHOUDHURY

Indigo - Lost money in the checkIn Baggage ^Open

I was travelling late at night from CCU to MAA on the Indigo *E ***, PNR: GJD*JI. When I woke up today after arriving in Chennai and checked my luggage, I found that all of my money in cash, around **-**K INR and included with one little diary...

Aug 26, 2022 by SURYA KANT SAHDEO

Indigo - Indigo flight cancellation at the last moment resulting into huge loss ^Open

I booked a ticket to chennai from Hyderabad on *rd July (travel date) , early morning flight, and flight got cancelled and I was intimated *-* hrs before. My flight got cancelled at a very short notice, beacause of which I missed a very importa...

Aug 20, 2022 by Surya kant Trivedi

Indigo - INDIGO UNILATERALLY CHANGES FLIGHT TIME JEOPARDISING MY FAMILY SAFETY ^Open

I BOOKED INDIGO FLIGHT FROM CHANDIGARH TO MANGALORE KEEPING I VIEW THE TIME. AS I DIDNT WANT TO B LATE AS MY HOTEL IS * HOURS FROM MANAGALORE AIRPORT. INDIGO TODAY SENT A SMS THAT THEY HAVE RESCHEDULED THE FLIGHT BY * HOUR FOR NO REASON. I CALL...

Jul 24, 2022 by Rajiv Sharma

Indigo - Wrong instruction due to wrong update ^Open

We, mohammed mohisin aboobacker (pnr GK**KS) and khaleel ibrahim mohammed (pnr UHVC*L) booked tickets from manglore to jeddah via mumbai on * jun ****, When we approch to boading counter at mangalore , staff said we can not travel to jeddah du...

Jul 06, 2022 by mohammed muhsin aboobacker

Indigo - Take Checking time too much ^Open

I am reached airport on time but in bag checking take too much time and machine work very slowly that’s reason my flight was missing and most important thing they are not announced my name because silence announce ...

Jun 21, 2022 by Fanibhushan Trivedi

Indigo - Flight tickets got cancelled without our permission ^Open

We have reserved Indigo flight group ticket of * of us from Varanasi to Chennai which will start from Vaanasi on **th March **** and PNR number is VWICPG which costed **,***. On **th March **** morning we accessed our flight tickets but by the ...

Apr 20, 2022 by Leela Sai Mahidhar Guggilam

Indigo - Refund not giving ^Closed

not receiving the refund amount of Rs.**** after * months from booking date...

Apr 19, 2022 by Soumi Mukhopadhyay

Indigo - Boarding denies and flight missed ^Open

My daughter Shivika Yadav who is a medical student and booked her return ticket from Delhi to Mangalore on ** Feb ** with PNR URFCGK. She was travelling alone and reported to the Indigo counter at **** AM and denied boarding pass citing reaso...

Feb 13, 2022 by Rajiv Yadav

Indigo - Indigo Flight tickets cancelled due to lack of information for transit passengers via Singapore ^Open

I had flights booked on **/**/**** with Indigo from Chennai-Trichy-Singapore. Upon arrival to Chennai airport I was advised from Indigo staff that I cannot fly into Singapore as I did not have arrival visa to Singapore and would not be allowed ...

Jan 25, 2022 by GOWRI DURAIRAJAN

Indigo - Refund ^Closed

I book my ticket on ** Nov still now it was not initiated I am fed-up with this company.. ...

Jan 08, 2022 by Arup Adhikary

Indigo - Automatic cancel ^Open

Booking reference number.REF********* I booked tickets by travelloook । The ticket is from Gorakhpur to Bangalore Date **.**.**** the amount is allready paid ****. After booking I got mail from trevelook your booking is under processing a...

Dec 12, 2021 by Anurag

Indigo - Flight cancelled refund issue ^Open

I had a planned travel on **rd May **** from Varanasi to Mumbai. I contracted Covid and my parents were with me when this incident happened. We have isolated ourselves for * Weeks, I was on a medical treatment for two weeks. I was trying to ...

Oct 15, 2021 by Aniket PAndey

Indigo - Indigo charging cancellation fee for cancelling flight due to family emergency ^Closed

Due to health-related family emergency, we had to cancel return flight from Pune to Delhi scheduled for **th October, ****. Indigo is refusing to refund the ticket charges and is charging a highly unfair cancellation fee of ₹****. ...

Oct 09, 2021 by Anubhab Bhattacharjee

Indigo - Non payment of Refund ^Closed

iIndigo cancelled its flight Mumbai to varanashi date of travel is on **.*.**** Indigo *E-****. Passenger name Öm Praksh Yadav. ticket cancelled on on *.*.** pnr no EFT**F . sent more the ** reminders and ** telephone call to travellöök...

Aug 29, 2021 by Om prakash Yadav

Indigo - Didn t allow me and family friend to board flight and took and didn t return money for excess luggag ^Open

I have reported to the indigo counter in RGI Airport around **-Aug-*****:** Am with My wife and daughter(** months) and Friend. At that moment only one groundcrew staff (Mohammed ) was issuing boarding passes to passengers and my turn was **th ...

Aug 19, 2021 by Mohammed Haneef

Indigo - Indigo didn t allowed to Board Flight and Not refunded Money ^Open

Hello, I'd like to file a complaint against Indigo, because they purposefully not allowed us (* members) to board the flight where as we have reached the counter *hr.**min. before. Also not refunded the amount. They did * of my baggage weigh...

Jul 06, 2021 by Chandrasekhar Das

Indigo - Ticket cancelled Money not refunded ^Closed

Booked ticket from Lucknow to Chennai. They cancelled the booking. They said that I will get refund in ** days.. But have not received the refund yet. I called up the call center. They disconnected when I spoke about refund. I mailed them, Trav...

Jun 09, 2021 by Priyanka J tamot

Indigo - Full Refund on Indigo flight ^Closed

NME*JT This is pnr number for the Indigo flight from ccu to cok on **th of march. The place I am going to in COK is now a containment zone as informed by our panchayat member. In this case it's my humble request to Indigo that please provid...

Mar 01, 2021 by Anantha Krishnan

Indigo - Frauded ^Open

I got a call from some Indigo and he asked me to submit amount for the registration and offer me fake mails of joining letters and salary and all.And the almost a month later he is not receiving my call nor refunding my amount...

Jan 31, 2021 by Aarti

Indigo - TICKET CANCELLED FUND NOT RECEIVED ^Open

TICKET CANCELLED FUND NOT RECEIVED...

Jan 22, 2021 by SAJITH SASI

Indigo - Ticket cancle but amount not refund ^Closed

My ticket is cancelled but my amount is not refunded. I want to refund my total amount my booking reference number is itna is REF*********...

Jan 18, 2021 by Md kasid

Indigo - Over charged for cabin bag ^Closed

I flew Indigo on *th jan ****.(PNR - ARDJWB, Flight- *E****). I had one checkin luggage and one carry on bag. I live in the USA and am here to visit my family, I landed in new delhi on *rd Jan **** and then took indigo as my domestic flight for...

Jan 07, 2021 by Prachi Kushwaha

Indigo - Charged extra for checking in second bag ^Closed

I was travelling from Bangalore to Raipur on **rd November morning via flight no *e *** bearing pnr LFI*YY. I had a small suitcase and an additional bag whose whose net weight of (both luggage) was less than **kgs. I have been a frequent travel...

Nov 24, 2020 by Vinod R

Indigo - Refund not processed for flight cancelled by the airline ^Closed

PNR -CCNE8L The flight was cancelled by airlines but no refund is processed the credit note they have shared but while checking can see no credit shell balance available against this PNR...

Oct 30, 2020 by Meghana

Indigo - PNR not generated ^Closed

I booked tickets from Guwahati to Delhi (round trip) Delhi to Guwahati and the both the tickets PNR was not generated and a refund has been initiated, but I have not received the refund till t......

Oct 15, 2020 by Awadhesh Singh Yadav

Indigo - Boarding denied without reason ^Open

On *th of September I was having a flight from Delhi to Jammu. The departure time was ** AM and boarding time was *:** AM. I reached there at sharp * but they told me now boarding has been closed. It is totally pathetic and disgusting of them a...

Sep 08, 2020 by Vishant

Indigo - REFUND AIR TICKETS ^Closed

Booked * tickets a round trip from Kochi to Kolkata on May **th,**** and vice versa.PNR. PIKSJZ. (Flight no. *E ***)Due to the outbreak of Covid ** pandemic ,we were not able to travel. Received an information that the amount is kept in cred...

Aug 09, 2020 by Deepa Varma

Indigo - Refund not given ^Closed

I am Ms. Deepa Varma , teacher at Bhavan's Munshi Vidyashram, Thrivamkulam , Kochi, Kerala. I had booked * tickets ( booked in the name of Jayasankar V P , for me and * students, amounts to Rs. *****/- , PNR Ref: PIKSJZ , INDIGO Flight no. *...

Aug 08, 2020 by Deepa Varma

Indigo - Flight rescheduled ^Open

Booked a ticket from amritsar to indore via delhi which got rescheduled to ** hours earlier on the same day and am not comfortable with the new timings and have already booked a return flight from indore to amritsar via delhi . Now I need to c...

Jul 20, 2020 by Satya Prakash Tiwari

Indigo - Airline High Cancellation Charges ^Open

Recently I cancelled my ticket (PNR # QNYRVA) on IndiGo airlines for * people (my parents). I was charged with a cancellation policy of Rs ****. Now the cancellation cage per person for domestic flight is Rs ****. Is it not too much? It's clear...

Jul 19, 2020 by Partha Sarathi Mishra

Indigo - Refund of air ticket for flight cancellation during COVID lockdown ^Closed

Air tickets booked for travel by Indigo flight. Instead of giving refund for the flight cancellation, INDIGO has blocked in Credit Shell for more than * months and not available when we are in tremendous financial stress: PNR - EMV*WN Rs.****...

Jul 18, 2020 by V Sivaraman

Indigo - Refund of ticket booked ^Open

I booked a ticket Jaipur-Goa (PNR HW*JSK) for **th April, Due to Covid-**, flight was suspended. .When I requested for refund they denied and said that amount is parked in credit shell to use within a year. I do not have any plan to travel this...

Jul 10, 2020 by Indresh lavania

Indigo - Refund not giving back ^Open

I have book a ticket for * person before the first lockdown. After all flight got cancelled they preserved it as a credit shell. I asked them if I can get refund or not and they say yes. My ticket got cancelled on ** June and they told me to wa...

Jul 09, 2020 by Sanasam bidyasagar singh

Indigo - Credit shell amount refund my account number ^Open

PNR- BNYB*X Name-Debdulal das. Tickets booking date **-***-**** indigo cancelled tickets **-**-**** credit shell refund amount my account number. because coming one year not travel....

Jun 29, 2020 by Debdulal Das

Indigo - Indigo flight cancelled refund ^Open

Hi , I booked ticket from mumbai to nagpur for **/**/**** from indigo and on **/**/**** i received email that the flight *E **** from BOM to NAG on **-**-** is cancelled due to COVID-** retriction. So i booked another ticked from different...

Jun 16, 2020 by Samiksha Kapile

Indigo - Refund of ticket money ^Closed

I have book a ticket on **/**/**** at *:** pm.. Ticket amount has been deducted from my account but I didn't get a ticket.... ...

Jun 16, 2020 by Esakkiselvam

Indigo - Not getting refund of cancelled flight when tickets were under protection plan ^Open

For my pnr- PNR - YMYMGD for **.**.**** and WLI*PG for **.**.**** both tickets were booked for Indigo Airline from Goibibo app under protection plan. I did both tickets under PROTECTION PLAN and I have been given CREDIT SHELL for on...

Jun 13, 2020 by Chandra Prakash

Indigo - Refund money from indigo ^Closed

I have made a ticket in indigo against PNR NJUF*G. but indigo cancelled his flight and smartly giving credit shell which is useless. I want refund of full money from indigo as they cancelled their flight. And I used that refund for other airlin...

Jun 07, 2020 by Sunil sharma

Indigo - Payment debited but ticket is not issued by the company ^Closed

Sir I booked tickets on * June for travel on ** June from Delhi to guwahati. The payment is debited from my account but I am unable to get the PNR. Please do the needful as soon as possible. ...

Jun 03, 2020 by Shubham rawat

Indigo - Flight refund not processed ^Open

I had cancelled a flight ticket in February and an amount of **** has already been processed from Indigo, however the amount is with Make my trip...

May 31, 2020 by Yogesh vanjari

Indigo - Wrong booking of connecting flight upon cancellation ^Open

Flight booked from Mumbai to Tirupati for june **, ****. Mumbai to Bengaluru **:** Am to **: ** PM and connecting flight from Bengaluru to Tirupati * PM to *:** PM. Now they cancelled the flight from Mumbai to Bengaluru and changed time as ev...

May 28, 2020 by Sarath G V

Indigo - I think this is all a sham I had to pay the total amount for a booking which i had to make since i ^Open

I think this is all a sham. I had to pay the total amount for a booking which i had to make since i had connecting flights and hence could not delay my move. Moreover your rules make it mandatory for the credit shell to be used by the same pass...

May 23, 2020 by Tejpal Singh Sodhi

Indigo - Refund ^Open

I have booked air tickets from Hyderabad to Dehradun via Indigo airlines on March ** ****. PNR KDSV*Y Travel date May ** ****. Due to the corona virus pandemic outbreak and subsequent nation-wide lockdowns, all the flights have been suspended...

May 20, 2020 by Hanuma Akula

Indigo - Flight cancellation Refund denied ^Closed

Indigo cancelled flight due to Covid-** and they are not ready to refund the money instead they are providing credit shell to utilize it within one year. This is against their cancellation policy mentioned in cancellation acknowledgement....

May 18, 2020 by Chandrashekhar Hiremath

Indigo - Refund ^Open

I booked a flight for *th of April, that was cancelled i was given a credit shall, then again I booked another ticket on April ** PNR- AWIWMH but this time I was told through Indigo's live chat service that I'm eligible for a refund and it will...

May 18, 2020 by Rameez Ashraf

Indigo - Refund Issue in Indigo ^Closed

I have Booked Return Flight Ticket from Bangalore to Allahabad for ** may and returning on ** May. Due to Covid** All flight suspended till ** of May. Indigo cancelled my ticket of **th May and returned the amount,but they did not cancelled o...

May 14, 2020 by Nitin Sharma

Indigo - Ticket refund ^Open

Pnr number PMJHJA , ticket cancelled by air lines due to covid, but amount kept credit shell. But I want the amount to refunded.But air lines say since it is booked before **th March amount can not refunded.Even though ticket booked date is *...

May 14, 2020 by Vijaya Saradhi

Indigo - Refund not received ^Closed

I had booked my return tickets from Kolkata to Goa for two passengers for **th April and **th April . Because of lock down I cancelled the ticket. The refund should come to my account. Instead of the same its in credit shell with Expiry date of...

May 07, 2020 by SUBHENDU GHOSH

Indigo - Money refund ^Open

I'm booking * ticket .but the ticket cancelled by airlines for covid**. But still my money not refund from airlines.i want to refund my cash...

May 06, 2020 by Satya ranjan sahoo

Indigo - Money refund ^Open

My ticket automatic canceled by the airline for covid** but still refund not done by airlines. I want my cash refund...

May 06, 2020 by Dharmendra kumar nayak

Indigo - Flight cancellation charges ^Open

I had booked my tickets on **st January **** For singapore for *feb - **feb **** from indigo but due to coronavirus spread during that time In wuhan (china). During that time chinese new year was celebrated and i got to know that ***** approx ...

Apr 24, 2020 by Shivang Mittal

Indigo - Indigo is not fullfiling its commitments and there teams fail to reapond ^Closed

I booked a return flight on march *th **** for dubai and from march *th **** major advisory are issued for covid** . Indigo flashed message s stating no cancellation charge on any flights booked for *th till **st march. Similarly stated no re...

Mar 10, 2020 by Alka

Indigo - Missed the flight due to the indigo agent ^Closed

Reference : Airport cctv footage I was at airport at *.**AM for a flight of *.**AM **/**/****. Initially went to an agent and she told I had extra baggage and need to pay I offered her to pay in Saudi Royal she told its not possible and then ...

Mar 03, 2020 by Sanjay p Nambiar

Indigo - Headphones lost from Indigo MHB Delhi Terminal 2 ^Closed

I missed my headphones in indigo flight which was recovered by Indigo employees at Indigo MHB Delhi terminal t*. The headphones was stolen/lost from MHB according to the indigo employees. This is a huge security flaw at the airport. They offer...

Jan 16, 2020 by Abhishek Kabra

Indigo - ITEMS MISSING FROM MY BAG ^Open

TODAY I.E. **/**/**** , I TRAVELLED FROM CHENNAI TO DELHI BY INDIGO FLIGHT NO. *e****, WITH PNR NO YFWSSF. AFTER COLLECTION BAG FROM BELT, WHEN I REACHED HOME AND WAS SHOCKED TO FIND SOME ITEMS FROM MY BAG WERE STOLEN , THEY WERE CHOCOLATES B...

Nov 26, 2019 by GAGANDEEP SINGH

Indigo - Flight delayed more than 2 hours ^Closed

My flight from Indore to Bangalore which was via Mumbai was re-scheduled via Delhi, *-* days before travel. Then, my flight from Indore to Delhi was delayed over two hours, because of which I missed my next flight from Delhi to Bangalore. On co...

Nov 10, 2019 by Ranjan Saxena

Indigo - Refund on airlines ^Closed

Sir my flight from Hyderabad to Ahmedabad on *-**-****. And I had reached to airport before * hours . I went for luggage drop there it closes by *:**pm and I went their at *:**pm departure time is at *:**pm . The indigo persons haven't allowe...

Nov 10, 2019 by Sindu

Indigo - Luggage not recieved ^Closed

Its been over ** hours since I filed a complaint but I havent recieved by luggage. I have important documents and electronics items in the luggage. Indigo is not responding anything and they refuse to give the location of the bag....

Nov 04, 2019 by Sharmad nachnolkar

Indigo - Indigo AirlinesMissed Flight due to irrational and unethical attitude Indigo Staff ^Open

We (my family and me) were scheduled to take a flight from Delhi to Bangalore at *am on **st September ****. We reached the airport by *:**am itself. After taking boarding passes, it took ** minutes to submit the luggage and another **-** minut...

Sep 22, 2019 by Bhagwan Dass

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