File a Complaint against Indian Railway Parcel Service
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Indian Railway Parcel Service - Bike brought to me in bad condition Open
I had booked my bike from Ernakulam to Prayagraj junction. Got it on time, but in very bad condition. Both the ends of handle broken, seat torn, mirror broken fully....
Apr 05, 2023 by Albin George
Indian Railway Parcel Service - My bike is not delivered sent through luggage ticket Open
I have booked a luggage ticket on ** sep **** for my access *** scooty from kozhikkode to ambala cant on ** sep ****.and i travelled in train no ***** on ** sep ****. But the scooty not recieved in ambala station.the authority not responsing a...
Sep 20, 2019 by Ashraf k
Indian Railway Parcel Service - Charged for delay of pickup in spite of not notifying of arrival Open
I booked a parcel (bicycle) from kazipet to visakhapatnam on *th july ****, then the person responsible at kazipet parcel office said that you will recieve a message and you can track the parcel at www.parcel.indianrail.gov.in and he directed m...
Aug 19, 2019 by Polam Krishna Chaithanya Reddy
Indian Railway Parcel Service - BIKE PARCEL NOT RECEIVED AFTER 16 DAYS Closed
Dear Authority, I had booked my bike on **/**/**** from Rajkot (RJT) to Kishanganj (KNE) through Okha-Guwahati Express. As per the discussion with the office staff my parcel is loaded on same train on the day of **/**/**** and was expected ...
Jul 26, 2019 by NIROD KUMAR BEHERA
Indian Railway Parcel Service - पार्सल नहीं मिलने की शिकायत Open
...
Apr 08, 2019 by Shiv Charan pasari
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