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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Igp?
If you are not satisfied with Igp, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Igp and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Igp
But before filing a complaint, you should
a. Contact the customer support of Igp first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Igp - Package not delivered and payment taken Closed
The order was supposed to be delivered on **th November in the * to * pm window. It was an important gift for my girlfriend's birthday and these fraudsters completely ruined it. I want my money back....
Nov 30, 2023 by Siddharth goyal
Igp - Damaged Cake delivered Closed
I ordered cake for my husband's birthday which i was supposed to get at *- * pm. Delivery person's calls me and says i am ** kms away from your location. Inspite of giving him correct address he went to wrong location. Finally after numerous ca...
Sep 30, 2023 by Komal Pujari
I placed an order from igp who he as scheduled to be delivered on **th august. It was a Raksha Bandhan gift and I wanted to deliver it to my brother a day before. They didn’t deliver it that day and now they are not even responding to the ema...
Aug 30, 2023 by Deepika Ojha
Igp - Package not delivered Open
Placed an order from igp.com for rakhi on **th Aug **** and express paid delivery charges also. Product : Healthy Munchies Rakhi Hamper Express delivery charges :Rs ***/- Expected delivery date: **th August. Today : **th August. Product ...
Aug 30, 2023 by Ritika Bahri
Igp - Packages not delivered Closed
I ordered four orders from this site which is olready paid hey harrased m a lot no one is pick up cl on customer care numbers and even no one is replying on chat centre also they are only harrased people's and taking their money that's all afte...
Aug 29, 2023 by Preetinder kaur
Igp - Package not delivered Open
I had placed an order of yellow roses bouquet from IGP for today as Friendship's Day gift for my friend. While ordering time selected was for *th August(same day delivery) in the slot ****-**** hours. After checkout and payment status delivery ...
Aug 06, 2023 by Priyanka Dasgupta
Igp - PACKAGED NOT DELIVERED Closed
Order Id- ******* Dear Sir,, What is the reason for another two products not delivered today till time????? Is your service so poor????? I had already booked * items on **st Dec **** for **th Feb **** for Valetines Day purpose. At ...
Feb 14, 2023 by SUBHABRATA PAUL
Igp - Package not delivered Closed
I have ordered in IGP for my frnd birthday and in tracker it is showing as delivered but it is not delivered to the person. Order id:*******...
Feb 03, 2023 by Sowjanya Reddy
Igp - Delivery type standerd Closed
I ordered one cake with ordered no ******* but it’s showing extra charges *** means delivery type it’s normal delivery time but why they are charging extra amount so I am disappointed with this then why we will use your service Kindly re...
Dec 01, 2022 by Sandeep
Igp - Package not delivered Open
I ordered Rakhi for my brothers from IGP.com and the expected delivery was in the second week of AUgust but before **th August. I got an email from IGP on *th August that the rakhi is delivered successfully whereas my brothers have not recieved...
Aug 16, 2022 by Sneha farthyal
Igp - Package not received Closed
I have ordered rakhi gift with chocolates on *th august **** , delivery date was given at that time was **th aug **** now ** aug **** went by. My order still pending, I have sent more than * emails regarding same issue . Have not received any c...
Aug 11, 2022 by Megha Patel
Igp - Package not delivered Open
It has been over ** days since the estimated date of delivery. Despite mailing them frequently no action has been taken .So, I have asked for a refund but there has been no response from their end as usual. I had to suffer emotionally as the ...
Sep 24, 2021 by Abriti Maity
Igp - Package not delivered Open
My order Id ******* was to delivered at Bangalore by **st August but was not done and on top of that the app showed delivered at the mentioned address on ** th August.That was a rakhi which has to be sent before rakshabandhan but these online c...
Sep 03, 2021 by nupur gupta
Igp - Payment deducted from my bank 2 times but order not placed Closed
I have placed order of two rakhi sets yesterday for my brothers for dwarka location, the payment got deducted from my bank but order not yet placed and there is no updates on the same, rakhi ia coming near so i tried to order from my sister's p...
Aug 19, 2021 by Divya Rai
Igp - Package not delivered Closed
Hello, I have placed an order (order id: *******) though igp in the morning, waited for the whole day till ** pm and order has not been delivered provided me calling customer care and emailing you doing follow up for the whole day and getting...
Feb 15, 2021 by kunal singh
Igp - Package never got delivered Closed
I have ordered from igp and it showed me tentative date of delivery... And the product was not delivered ever.... It's been * and a half months already from the expected date of delivery.... I called them multiple times... At first they said it...
Nov 06, 2020 by abhijit ballav
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