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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Icici Merchant Services?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Icici Merchant Services first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Icici Merchant Services - Charges for pos machine Closed
I have complained the Icici merchant to disconnect my pos machine and all the services on * sept **** and to pickup the machine. Till know no one has come to pickup machine I have called customer service **+ times every time they give me anothe...
Oct 28, 2023 by Ujjwal Singhania
Icici Merchant Services - They deducted my amount without giving me any information Open
I have saving account in your bank in the name of 'Salone sharma" AcNO. ******** **** I have taken icici POS mechine around ** days back.. Due icici Executive come to my shop is issued Pos mechine & he didn’t said about any changes he said ...
Jun 30, 2023 by Saloni
Icici Merchant Services - Refund my money Open
TID -********. FIRM -OM SHREE JEWELS NANE -PRAKASH JAIN MAIL -NJNITIN.JAIN**@GMAIL COM PLENTY OF TIMES I HAVE TOLD THEM TO REFUND MY MONEY..*****+GST****...TRC CHARGES HAS BEEN APPLIED ....I HAVE MAD ALL THE TRANSACTION ACCORDING TO THEM TH...
Nov 19, 2022 by Nitin jain
Icici Merchant Services - ICICI Merchant Swipe machine issue Open
Hi , I am Rajesh B and I have been offered ICICI Swipe machine TID ********. It was offered under the scheme life time free. I have been charged Rs *****. Refer attachment initial setup fee Issue * . They charged me Rs **** + GST *** for...
Jul 22, 2021 by Rajesh B
Icici Merchant Services - Terminal recovery charges not refunded Open
my merchant Id is ********. icici merchant service deducted *****.. * week ago from my bank account. they asked me to surrender machine and get the refund. but instead of calling them many times and mailing many times they are not refunding my...
Nov 03, 2020 by Shailendra Supekar
Icici Merchant Services - Payment not settled Open
I have a small garment shop. Shop was closed down for nearly * months due to covid lock down. I am not able to pay my rent for few months so i decided to close the shop , so I called in all the stock.lot purchasers who buy the garments stocks ...
Sep 11, 2020 by Jeyakumar
Icici Merchant Services - ICICI EDC Machine Installation Charges Deducted before Installation Closed
My Name is Pawan Prasad My Account is with you last since since **** my account number is ************ my account is debited without any intimation of amount Rs**** and I have no need of any kind of edc Machine then why my account is debited it...
Apr 29, 2020 by Pawan Prasad
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