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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of https ontheshop in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
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Resolution
https ontheshop in - I have received low quality wrong items Closed
I have ordered three sarees from https://ontheshop.in/ but the I have received very low quality wrong sarees. I have tried to contact them but I'm not getting anything response from them.could you please help me get the refund?...
Sep 12, 2020 by Debalina Ghosh
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