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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Hotel M.g.s. Palace first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Hotel M.g.s. Palace - Selling mineral water over MRP at rs 35 instead of rs20 Open
I went to this hotel and was sold bisleri packed water bottle costing rs ** each . At rs ** each. When I complained with managing staff. I was told . "Jabse hotel khola hai itne ki hi bechra hu Kisi ne kabhi kuch nhi Kaha" When I clicked...
Jun 27, 2018 by ANIT GUPTA
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