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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hotel Golden Leaves?
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4. Get refund / replacement / damages from Hotel Golden Leaves
But before filing a complaint, you should
a. Contact the customer support of Hotel Golden Leaves first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hotel Golden Leaves - Hotel rooms not cancelled and amount not returned Open
Booked two floors of Hotel rooms (** rooms on *th Jan **** for a family event from **th Jan to *st Feb **** and only * rooms on **th Jan **** and *nd Feb **** after checking * available rooms and on the condition that all the rooms are in prope...
Feb 07, 2020 by Maddineni Kishore Kumar
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