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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against homeandkitchen?
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a. Contact the customer support of homeandkitchen first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
homeandkitchen - Undelivered order and no contact Open
Order ID : 9634 Made an order way back in March. No updates or notifications, till now. Luckily, i screenshot when i made the order. And when i decide to contact them, they cannot be reached out to. Their website isn't even up anymore. They a...
May 01, 2020 by Lalbiakzuala Chhakchhuak
homeandkitchen - Order cancelled on Mar 2020 amt still not refunded Open
i placed order for CRUSHED DATES WITH ALMOND, PISTACHIO AND SESAME SEEDS *kg × * on *th Mar **** and paid money through payumoney. but due to some reasons, i cancelled the order on the same day. but till date the amount is not refunded to me i...
Mar 14, 2020 by Vimala g
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