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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Highstreet orignal - Paid for the order but package not delivered nor is the person responding Open
I had ordered for * bag which was delivered post which I ordered * bags and paid for the same but the person is not responding from lore than a week even when he is active on Instagram. No response, products have not been delivered....
Jul 07, 2022 by Gary
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