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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Heerva.in
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a. Contact the customer support of Heerva.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Heerva.in - Refund not received Open
I received an order from www.heerva.in on *nd August ** and I dnt like it's quality so I returned back the parcel same day . I also intimated them through email that i have send the parcel Till date I haven't received any confirmatio from them...
Aug 24, 2019 by Karam
Heerva.in - Did not receive what was shown on the site Open
On *th August ****, I ordered one Digital Printed Black Top With White Plain Palazzo from Heerva.in through online shopping and on **th August ****, I received the package with one of the most pathetic clothing material I have ever come across ...
Aug 20, 2019 by Ruchi Sharma
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