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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathway?
If you are not satisfied with Hathway, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathway and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Hathway
But before filing a complaint, you should
a. Contact the customer support of Hathway first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Hathway
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Legal Network
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Case Details
Personal Info
Resolution
Hathway - Frequent calls from Hathway for service renewal Open
I have a hathway connection at my home in J.P Nagar Bangalore. Due to Covid-**, I'm currently working from My residence in Chennai. So I will not be using my Hathway internet connection in Bangalore for a while and do not wish to renew the s...
Jul 29, 2020 by Karsin Kamakotti
Hathway - No internet no response Closed
There is no internet connection for ** days. Had raised online complains that get closed without fixing the issue. Call centres are not available. I tried calling them the whole day and they put u in hold. Some day they pick and say will transf...
Jul 23, 2020 by Lavanya
Hathway - Still hav not received connection Closed
We did the payment * days ago for the new connection. They assured for the connection on the same day. No matter how many times we dialled customer care number, either they disconnect the call or just give us fake reassurance. My office work ha...
Jul 11, 2020 by Shanu Garh
Hathway - No resolution of my complaint since a month Closed
I have complained to Hathway customer care several times but they respond in * days after that only one day internet works and then again gets closed for next *-* days. They everyday assure me that your complain will be resolved in ** hours. Bu...
Jul 08, 2020 by Laxminarayan Rathi
Hathway - Hathway Broadband Fraudulent Case Open
This is regarding a new connection that I have opted for Hathway Broadband connection on *th July and made the pre payment of Rs **** to hathway agent Mohd. Shahid (**********). The plan mentioned to me was for ** MBPS speed unlimited data till...
Jul 07, 2020 by Kushal Khurana
Hathway - Renewal amount done but showing it as not renewed Closed
I have paid renewal amount but amount got deducted from my bank account showing it as transaction failed and it is renewed...
Jun 26, 2020 by Priyanka
Hathway - The hathway service Closed
I have been using Hathway since so much time.but now theri service is irritating to me.no responses may it be theri own complaint ticketsmay it be twitter.I had a problem of disconneting wifi internet since april.now in may end no response but ...
May 22, 2020 by Anil chimnani
Hathway - I didn t get installed the connection Open
Hi I'm Devender I was searching for new connection in Internet so I found hathway there i have mentioned all my details and next day morning I got call from telecom executive her name is Deepthi she explained me all the details so after two da...
May 19, 2020 by Bele Devender
Hathway - Hathway fraud no connection given Open
I had paid Hathway **** on */*/** requesting a new connection however they are not ready to install and refund my money.everyday I try to multiple people call centres nodal officers central help desk but no one replies.Hathway has harrassed ke ...
May 19, 2020 by Anand
Hathway - No internet for 10 days Open
We have been a Hathway customer for * years now and have recently renewed our annual subscription on April ** th ****. Since then we are able to connect to network but it has been showing "no internet". We are not able to browse anything and th...
May 09, 2020 by Psr
Hathway - Denial of service and delay Replacement of 6 month opd faulty router Open
I called the helpline number on the **th of April,****. They sent a technician who confirmed that the router was faulty,it has been hardly * months and the hathway router does not work.Nobody replaced it even then. The customer care number is u...
Apr 22, 2020 by Parinita Mehra
Hathway - Network Not Available Open
Our Internet Stopped Working From March ** , **** We Filed A Complaint in Hathway Website. We Also Contacted Customer Care Service There Is No Good Response . Their Staffs Keep Ignored Our Calls . Till Date There is no response. Complaint Tic...
Apr 06, 2020 by Mohammed Farhan
Hathway - Internet issue Service providers not responding after making payment Open
Hello, My name is Ritu Navle. I have made a payment of **** INR yesterday for Hathway WiFi service at my location Khadki Bazar. They had informed me that the Internet connection would start by yesterday evening. Now that it has been more t...
Apr 02, 2020 by Ritu Navle
Hathway - Very low speed impact on my office work Open
In last * days my internet is running so slow that I m not able to deliver my work and have been asked to apply leave...I m paying for ** Mbps plan but speed received is *-* Mbps average.need immediate help pls.location pune...
Mar 26, 2020 by Riteshgupta
Hathway - No internet activation Open
I installed Hathway connection today and cable work was done at **:** they said it ll be activated once I call Hathway sales person. They said it will be done too but it’s passing a night why it’s not activated ? U guys should atleast show ...
Mar 23, 2020 by Jenny
I have taken an connection **th which was promised to be delivered within * hours, still i dont have the connection, the technician has blocked my number & is not responding to calls, as you're aware of the urgency of internt my work is getti...
Mar 19, 2020 by SANNALA SREYA
Hathway - Pathetic service and frequent disconnetion of Internet Open
I am subscriber of Hathway internet for the past one year and knowing this company history I have renewed it out of no choice. The internet frequently disconnects and I am with no internet for the past * days. The service guys say that there is...
Mar 13, 2020 by Abhijith
Hathway - Hathway promotional calls Open
I qant to disconnect hathway internet, i have raised multiple requests and emails but instead of disconnecting they keep on calling me with promotional calls and new offers....
Mar 07, 2020 by Arun
Hathway - Multiple calls and follow up Closed
Multiple calls and follow- up by hathway sales team... This is creating and enoromus amount of mental pressure to me and despite of multiple time telling not to call Or after deactivation still issue persists. ...
Feb 02, 2020 by Imam Hussain
Hathway - Hathway Broadband Internet Hathway Harassment Open
I have disconnected my Hathway broadband in Chennai and shifted to Hyderabad. Even * months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore. Even t...
Jan 22, 2020 by Kalicharan Pullela
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