File a Complaint against Hathway Broadband Internet
Case Details
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Resolution
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathway Broadband Internet?
If you are not satisfied with Hathway Broadband Internet, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathway Broadband Internet and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Hathway Broadband Internet
But before filing a complaint, you should
a. Contact the customer support of Hathway Broadband Internet first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathway Broadband Internet - Repeated sales calls Closed
Repeated sales related calls from multiple contact numbers despite informed about not interested in their services. They have got my contact number without my consent....
Feb 20, 2019 by Harithaa S
Hathway team is sending mail for taking legal action against non returning of Modem, which I was using from Jan **** to Jan ****. Though it was told initially that Modem would be free of charge if opting for * or more months plan. Still, when ...
Feb 19, 2019 by Saurabh Sharma
Hathway Broadband Internet - Threatening calls from the company Open
I had taken a Hathway connection in March **** when I was in Bangalore. The executive suggested me that if I opt for * months subscription l get modem free with the connection. I need not to pay for it. So I opted that and used it for * months...
Feb 19, 2019 by Mayank
Hathway Broadband Internet - Hathway failed to refund deposit amount after disconnecting the service Closed
I was using Hathway connection for quite a long time and recently when i moved to new location, i checked for setting up hathway connection there and hathway denied as there is no coverage in that location. So, I surrendered the modem and the e...
Feb 11, 2019 by Princy
Hathway Broadband Internet - Took money and they didn't return it Open
I have paid money to the hathway broadband so after payment they have visited and said that sir we will not service here and ask for refund. So I have contacted support team and they said refund is not possible we will not refund for prepaid...
Feb 10, 2019 by Sanjeev
Hathway Broadband Internet - Excess Payment not Refunded Open
I have made payment of Rs.***** instead of ****, i.e excess payment was made, in spite of their assurance and my repeated emails they have not refunded and are not replying to my mails. they are very irresponsible and only follow up for payment...
Jan 31, 2019 by SM Patil
I am receiving SMS from Hathway broadband that they would start legal proceedings against me if I don't return the modem. I was using Hathway service in Mumbai about * years ago and since have moved away from the place. When I was moving, I tol...
Jan 25, 2019 by Himanshu Yadav
Hathway Broadband Internet - Fake Call Closed
My broadband internet ac no. **********. I took the connection (prepaid) in ****. and Disconnected in ****. Recently, I went to the hyderabad office and submitted modem also. for last one year i am getting calls from Delhi Civil court about...
Jan 19, 2019 by rajendra kumar
Hathway Broadband Internet - Billing issue with hathway Closed
Hi, This is the first time I am using Hathway its been a month. being a new cutomer hathway is one of the worst customer service i ever had. i had called more than * times for my issue. I was said that the very first month the bill will be *...
Jan 04, 2019 by shag
Hathway Broadband Internet - Hathway internet connection off since 2 weeks Closed
customer care numbers are totally inappropriate ...
Dec 26, 2018 by Satish Shetty
Hathway Broadband Internet - Fake Threatning call with reference to Hathway Account Closed
I have received a call this morning stating from delhi legal, that I have violated Hathway terms for disconnection and a case has been filed against me and I own them a amount of **,***. My connection has been a prepaid connection and I have n...
Dec 22, 2018 by Tarun Sai Yadav Godha
Hathway Broadband Internet - Internet Problem not solved from 13 days Closed
I've an Hathway Connection from * years, my Account number is ** **** ****. I've raised my complaint on December *th ****, about frequent disconnection of internet after Afternoon **:** and today's date is **nd December ****, I've not received...
Dec 22, 2018 by Yash
Hathway Broadband Internet - Not Refund of deposit money Open
We opted for Hathway * year for **** and while getting the connection we already told them that we will be shifting to other place. They promise to provide the service but now denying to do so and I have to under go a loss of more than Rs. **...
Dec 21, 2018 by Umamaheswari Vemula
Hathway Broadband Internet - Froggery Closed
I enquired for broadband connection on the internet results shown was from Sulekha.com .... This site suggested a person's number for the internet service.. I contacted this person on **rd of October and he responded and came within an hour as...
Dec 18, 2018 by Zeeshan
Hathway Broadband Internet - Connection not installed Closed
Hi, I am staying in Kukatpally, Hyderabad. I had made a payment on Rs. **** for a * months broadband plan. After making the payment successfully, I was promised the broadband connection will be installed on that day. But now after multiple foll...
Dec 17, 2018 by Dhananjai
Hathway Broadband Internet - Account not renewed Closed
I paid an amount of **** to renew my account. but they didn,t renew my account. they are saying i didn,t pay the money. i have all the proofs of my transaction. i even called customer care and raised the issue but the technicians are simply clo...
Dec 02, 2018 by allala ashwanth reddy
Hathway Broadband Internet - Offer not provided Open
Dear Sir, I have taken a Hath way connection **/**/**** account no : ********** * months pack and amount was ****. The hathway employee Chandu has promised to me that, I am eligible for CC camera and have * + extra * months connection free....
Nov 28, 2018 by ramireddy narendra
Hathway Broadband Internet - Services not provided properly even after payment has been done Closed
We have paid amount for * months pack of hathway broad band services. We were billed wrongly and we weren't provided the service for * months. The response from hathway customer care is pathetic...
Nov 21, 2018 by Sri Lakshmi Swetha Viriyala
Hathway Broadband Internet - Misselling of additional product and poor network speed-UNRESOLVED Closed
I have an ongoing complaint with this company for more than * months and none of the employees are willing to take up the responsibility to resolve the problem. One of the employee named Ranjan who is a teamleader of customer support had advise...
Nov 18, 2018 by Pratik R. Gandhi
Hathway Broadband Internet - Fake calls of Hathway stating calling from Delhi Court Closed
I have been receiving calls from a lady daily stating she is calling from Delhi Court and I'll be put to jail since i have not paid the charges. I have taken a prepaid connection few years back and have not used the service since * years. Pleas...
Sep 30, 2018 by Irshad
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