File a Complaint against Hathway Broadband Internet

Hathway Broadband Internet - Hathway failed to refund deposit amount after disconnecting the service ^Closed

I was using Hathway connection for quite a long time and recently when i moved to new location, i checked for setting up hathway connection there and hathway denied as there is no coverage in that location. So, I surrendered the modem and the e...

Feb 11, 2019 by Princy

Hathway Broadband Internet - Took money and they didn't return it ^Open

I have paid money to the hathway broadband so after payment they have visited and said that sir we will not service here and ask for refund. So I have contacted support team and they said refund is not possible we will not refund for prepaid...

Feb 10, 2019 by Sanjeev

Hathway Broadband Internet - Excess Payment not Refunded ^Open

I have made payment of Rs.***** instead of ****, i.e excess payment was made, in spite of their assurance and my repeated emails they have not refunded and are not replying to my mails. they are very irresponsible and only follow up for payment...

Jan 31, 2019 by SM Patil

Hathway Broadband Internet - Hathway threatning legal proceedings on SMS for not returning the modem. ^Closed

I am receiving SMS from Hathway broadband that they would start legal proceedings against me if I don't return the modem. I was using Hathway service in Mumbai about * years ago and since have moved away from the place. When I was moving, I tol...

Jan 25, 2019 by Himanshu Yadav

Hathway Broadband Internet - Fake Call ^Closed

My broadband internet ac no. **********. I took the connection (prepaid) in ****. and Disconnected in ****. Recently, I went to the hyderabad office and submitted modem also. for last one year i am getting calls from Delhi Civil court about...

Jan 19, 2019 by rajendra kumar

Hathway Broadband Internet - Billing issue with hathway ^Closed

Hi, This is the first time I am using Hathway its been a month. being a new cutomer hathway is one of the worst customer service i ever had. i had called more than * times for my issue. I was said that the very first month the bill will be *...

Jan 04, 2019 by shag

Hathway Broadband Internet - Hathway internet connection off since 2 weeks ^Closed

customer care numbers are totally inappropriate ...

Dec 26, 2018 by Satish Shetty

Hathway Broadband Internet - Fake Threatning call with reference to Hathway Account ^Closed

I have received a call this morning stating from delhi legal, that I have violated Hathway terms for disconnection and a case has been filed against me and I own them a amount of **,***. My connection has been a prepaid connection and I have n...

Dec 22, 2018 by Tarun Sai Yadav Godha

Hathway Broadband Internet - Internet Problem not solved from 13 days ^Closed

I've an Hathway Connection from * years, my Account number is ** **** ****. I've raised my complaint on December *th ****, about frequent disconnection of internet after Afternoon **:** and today's date is **nd December ****, I've not received...

Dec 22, 2018 by Yash

Hathway Broadband Internet - Not Refund of deposit money ^Open

We opted for Hathway * year for **** and while getting the connection we already told them that we will be shifting to other place. They promise to provide the service but now denying to do so and I have to under go a loss of more than Rs. **...

Dec 21, 2018 by Umamaheswari Vemula

Hathway Broadband Internet - Froggery ^Closed

I enquired for broadband connection on the internet results shown was from Sulekha.com .... This site suggested a person's number for the internet service.. I contacted this person on **rd of October and he responded and came within an hour as...

Dec 18, 2018 by Zeeshan

Hathway Broadband Internet - Connection not installed ^Closed

Hi, I am staying in Kukatpally, Hyderabad. I had made a payment on Rs. **** for a * months broadband plan. After making the payment successfully, I was promised the broadband connection will be installed on that day. But now after multiple foll...

Dec 17, 2018 by Dhananjai

Hathway Broadband Internet - Account not renewed ^Closed

I paid an amount of **** to renew my account. but they didn,t renew my account. they are saying i didn,t pay the money. i have all the proofs of my transaction. i even called customer care and raised the issue but the technicians are simply clo...

Dec 02, 2018 by allala ashwanth reddy

Hathway Broadband Internet - Offer not provided ^Open

Dear Sir, I have taken a Hath way connection **/**/**** account no : ********** * months pack and amount was ****. The hathway employee Chandu has promised to me that, I am eligible for CC camera and have * + extra * months connection free....

Nov 28, 2018 by ramireddy narendra

Hathway Broadband Internet - Services not provided properly even after payment has been done ^Closed

We have paid amount for * months pack of hathway broad band services. We were billed wrongly and we weren't provided the service for * months. The response from hathway customer care is pathetic...

Nov 21, 2018 by Sri Lakshmi Swetha Viriyala

Hathway Broadband Internet - Misselling of additional product and poor network speed-UNRESOLVED ^Closed

I have an ongoing complaint with this company for more than * months and none of the employees are willing to take up the responsibility to resolve the problem. One of the employee named Ranjan who is a teamleader of customer support had advise...

Nov 18, 2018 by Pratik R. Gandhi

Hathway Broadband Internet - Fake calls of Hathway stating calling from Delhi Court ^Closed

I have been receiving calls from a lady daily stating she is calling from Delhi Court and I'll be put to jail since i have not paid the charges. I have taken a prepaid connection few years back and have not used the service since * years. Pleas...

Sep 30, 2018 by Irshad

Hathway Broadband Internet - Hathway Billing for a prepaid connection ^Closed

I have surrendered the prepaid internet connection by hathway in December **** and shifted residence. Received postpaid bill for the period of Jan to march amounting **** rs. Later hathway reversed this amount stating error on their part. De...

Sep 16, 2018 by Mohit k choudhary

Hathway Broadband Internet - Issue with the service provided ^Closed

I have taken a new hathway broadband connection in the month of july,****. I have paid an amount of **** INR which covers a package of * months broad band services. I started receiving messages and calls from hathway technicians says my plan is...

Sep 11, 2018 by Sri Lakshmi Swetha Viriyala

Hathway Broadband Internet - Gift Voucher Surveillance Camera Not received ^Closed

I have been promised with an offer of surveillance camera if I renew my broadband connection for * months and make a payment of Rs. ****/- Have trusted completely and made the payment on time. Its been * months had done the payment but t...

Sep 02, 2018 by Suresh

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