File a Complaint against Hathway Broadband Internet
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathway Broadband Internet?
If you are not satisfied with Hathway Broadband Internet, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathway Broadband Internet and write your complaint in detail
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4. Get refund / replacement / damages from Hathway Broadband Internet
But before filing a complaint, you should
a. Contact the customer support of Hathway Broadband Internet first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathway Broadband Internet - Internet service not provided even after payment Open
I have recharged for a monthly plan for Hathway internet. The service provider never activated my account. And I was also out of town for most of the time. When I raised a service request the technician called and I informed him that I was out ...
Apr 21, 2019 by Ankem Balaji
Hathway Broadband Internet - Fraud offers promised Open
I have received a call from Hathway offer from customer service that they are providing webcam for free ( it was never mentioned free to use ) against payment of * months rental. I have done the payment for the same and received an email for th...
Apr 20, 2019 by Smruti ranjan Parida
Hathway Broadband Internet - Bad customer service Open
My wifi keeps on getting disconnected. I have raised a complaint after raising *-* tickets. One of the executives came and replaced the modem but the problem didn't get resolved. I have raised another ticket and I got a call when I was in the m...
Apr 19, 2019 by Sanjeev
Hathway Broadband Internet - Multiple unwanted calls about broadband offers and renewal Closed
I stopped my Hathway broadband connection last June. Since then I regularly received a call from the company asking to recharge or about offers. Even after repeatedly explaining that I am no longer interested in renewing connections, calls have...
Apr 15, 2019 by Vidisha Anand
Hathway Broadband Internet - Service provider is threatening for taking legal action Closed
Hathway team is sending mail for taking legal action against non-returning of Modem, which I was using from March **** to July ****. Though it was told initially that Modem would be free of charge if opting for * or more months plan. (They clea...
Apr 14, 2019 by Irshad Zeya
Hathway Broadband Internet - Irritating me by calling Closed
They are calling me again and again. I have blocked around **-** number. Always they are calling from a different number. I stopped my service * months ago. But still, they are calling me again and again. Nowadays they are calling and asking me...
Apr 12, 2019 by Anamika Yadav
Hathway Broadband Internet - Internet not working Open
Hathway Account Number: ********** Plan Name & Validity: Excellence ** Mbps pre Qtly From **th March **** making complain about not providing services but they are not giving any solution though they have collected payments for * months toget...
Apr 12, 2019 by Kanak
Hathway Broadband Internet - Getting repeated calls to recharge my closed connection Closed
I am getting repeated calls from Hathway to recharged my already closed connection. The connection was closed in February. Now the company executives have started threatening me that they will file a complaint against me for misbehaving with th...
Apr 09, 2019 by Debmalya
Hathway Broadband Internet - Excess claim by the company Closed
Hathway has been calling and trying to recover an amount of Rs **** for the connection that I have already closed three years ago....
Apr 06, 2019 by ABHAY DESURKAR
Hathway Broadband Internet - No internet from last one month Open
My internet stop working from *rd of March and I have raised the complaint next day. On *th some people came and did the cabling work and the person told me "this ticket is for today so they need to close it today itself" but nothing happened o...
Apr 04, 2019 by Krishnakumar
Hathway Broadband Internet - Internet service not provided Open
This internet service provider not servicing properly and within ** days of their service to me, I had to call them more than ** times for raising complaints and follow-ups. At last, when I decided to discontinue and asked for refund balance am...
Apr 02, 2019 by Srikanth nama
Hathway Broadband Internet - Internet speed is getting slow Closed
I am not able to browse speedy internet suffering at night after * o'clock and the internet speed is very slow as well. Please do the needful and asap cause. I have some important work to complete in night and daytime also....
Mar 29, 2019 by Vivek V Gorad
Hathway Broadband Internet - Keep getting threatening text messages Closed
I have taken * months prepaid subscription of Hathway internet from April **** - June ****. After * months I contacted Hathway for the plan change. But got no response. So discontinued using Hathway. Initial at the time of subscription sales gu...
Mar 27, 2019 by Sunil Kumar
Hathway Broadband Internet - Frequent disruption of internet service Open
MyAccount No. ********** I have a frequent disruption in internet service. You may see the attached list of my complaints in March. In this month the internet stopped working * times. The last one is on March **th and still not reinstated desp...
Mar 22, 2019 by JITENDRA SHETH
Hathway Broadband Internet - Internet not working Closed
I have recharged my broadband connection on **th March with **** Rs, account no. **********. My internet is not working. I need my amount back. I had raised a complaint but customer care has not given a solution yet....
Mar 18, 2019 by Naveen
Hathway Broadband Internet - Misguidance in prices Open
Customer Number: ********** I have been using Hathway connection from past * months. The company's representative has proposed me the plan of Rs *** per month and now the appellate authority is refusing it. I have made a complaint to the nodal...
Mar 13, 2019 by Virender Kumar
Hathway Broadband Internet - Calling for renew after cancellation of account Open
Due to high internet charges, we have refused to renew the connection and told him to take back the router also, but from the last two months the Hathway persons calling nearly daily for the renewal with a new number. Yesterday when I shouted t...
Mar 09, 2019 by Pramod Malgaonkar
Hathway Broadband Internet - Facing issues in using internet Closed
I start facing this issue of ** cases after *-* disconnection of Hathway cable. This is the worst company I have seen in my life. When they have already taken caution money of **** rupee for every box, which type of *** cases they are filling....
Mar 09, 2019 by Sanjay upadhyay
Hathway Broadband Internet - Fraudulent calls by the company Closed
These guys keep calling like some **-** times a day asking if I can pay up for the next * months together and I'll get a wireless camera. I call them again and they keep transferring to another department and promise an email confirmation. This...
Mar 06, 2019 by Sushil Mathew
Hathway Broadband Internet - Connection not given Closed
I have applied for internet coñnection online and then a lady call me ( telecaller) and she said to send aadhar card, pan card, current bill. I did scan o fit and send to him after that she ask for cash. I paid that cash via online again. No o...
Mar 04, 2019 by Bontha srikanth
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