File a Complaint against Hathway Broadband Internet
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Hathway Broadband Internet
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How to resolve Hathway Broadband Internet complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathway Broadband Internet?
If you are not satisfied with Hathway Broadband Internet, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathway Broadband Internet and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Hathway Broadband Internet
But before filing a complaint, you should
a. Contact the customer support of Hathway Broadband Internet first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Hathway Broadband Internet - False Commitments and Wrong Plan Given Open
With regards to my account with Hathway bearing no.**********, the company's renewal executive Mr. Sapan called me on **-**-**** and made several false promises in order to get me to renew the internet plan. He directed me to pay a sum of Rs.*,...
Jun 16, 2019 by AMIT AGGARWAL
Hathway Broadband Internet - Money taken but internet connection not given Open
I have been getting continuous SMS messages from Hathway to avail their internet services. On June *th a lady identifying herself as Keerthi called and told me about an attractive package of Rs. *** per month. I fell for it and asked her how to...
Jun 14, 2019 by Sudhakar Ranipeta
Hathway Broadband Internet - Not Refunding the payment No connection also Open
I’ve raised a request for new connection on ** May ****. Within * hours an agent called me and said that you have to pay the initial amount of RS. *** thru online. I made the payment. He promised that the connection will be given in ** hours....
Jun 12, 2019 by Abarajithan R
Hathway Broadband Internet - Hathway Broadband Not working Closed
consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications Complaints Sign out © **** Consumer Complaints Forum If you have any constructive thought...
Jun 08, 2019 by Sudipta Mazumdar
Hathway Broadband Internet - daily harassment by giving phone calls and messages Closed
I took an internet connection on *th December **** and I paid for * months subscription ie. Rs. ****. Because of very less internet speed, I stopped using within one week. I have so many complaints but it was not resolved. I have surrendered th...
Jun 02, 2019 by Rajyalakshmi pantula
Hathway Broadband Internet - Hathway internet not working Closed
I have been regularly calling hathway from a month to resolve my speed problems...My package needs to give **mbps speed but my speed is not evrn touching * mbps ...evrytime i call they register a complain and promise that an engineer will visit...
May 31, 2019 by Pranali Goradia
Hathway Broadband Internet - Connection not restored after multiple calls Open
My Hathway connection is not working. I was told someone will come and fix the connection. I have been making repeated calls to Hathway to fix the connection. No response. No one answers the call. No one has come to fix it. The area is Basavana...
May 24, 2019 by Varsha A
Hathway Broadband Internet - Multiple unwanted calls about broadband offers and renewal Closed
I stopped my Hathway broadband connection last March. Since then I regularly received a call from the company asking to recharge or about offers. Even after repeatedly explaining that I am no longer interested in renewing connections, calls hav...
May 24, 2019 by Manish
Hathway Broadband Internet - Hathaway speed and irresponsible customer service Open
I have taken Hathway internet connection on *st May. They promised the speed of ** Mbps but the speed they are giving is *** kbps which is worst than even *g. We registered the complain **-** times but neither they are rectifying it nor refundi...
May 23, 2019 by Saumya tripathi
Hathway Broadband Internet - No Internet from one month Closed
It's been one-month internet services are fluctuating every now and then. Max speed of internet is * kbps most of the times. On average we are getting internet up to * hour a day. Seems Hathway is taking this for granted on * months/*-year subs...
May 15, 2019 by Harish Babu
Hathway Broadband Internet - Installation not done Closed
I have paid Rs *** monthly plan to Hathway Account number **********. After that, I raised a request for installation on *nd May **** but there is no update. I called to customer care. They raised a new request after one week. One executive cam...
May 09, 2019 by Worship
Hathway Broadband Internet - No service provided Open
I have taken a new Hathway and installation is completed on **th May. But its been * days still the connection was not yet activated. I have called customer care multiple times and even spoke to the supervisor. Everyone told that within a few h...
May 08, 2019 by Balaji
Hathway Broadband Internet - Irregular service and failure to resolve grievances Open
I had registered a complaint on May * at **:**. I am using Hathway's mobile app saying that my internet is not working. Account no. **********. ** hours later, the problem has still not been resolved. I have called them repeatedly at least ** t...
May 08, 2019 by Avi Krish Bedi
Hathway Broadband Internet - Shifted my connection but still there is no Internet connection active Closed
I have paid * months plan. After ** days I shifted to a new house. I raised a request for shifting on **th April **** but there is no update but my ticket has been closed. I called to customer care. They raised a new request after one week. One...
May 07, 2019 by Shafi Shaik
Hathway Broadband Internet - Internet not working Closed
My internet is not working from yesterday night. I am connected to my wifi, but there is no internet connectivity. Kindly resolve this issue of mine ASAP. My account number of Hathway broadband is - **********....
May 06, 2019 by Rajeev Ranjan
Hathway Broadband Internet - Wrong plan sold by sales executive Open
My Hathway Internet A/c. No. is **********. I had taken a new connection on **-Sep-****. I was looking for *-* months of the plan. One of Hathaway sales executive came to my residence and sold me plan for * months of Rs ****. I took that plan ...
May 02, 2019 by Anupam Kumar Sinha
Hathway Broadband Internet - Harassing after disconnection of internet service Open
I disconnected my internet service with Hathway on *-April. The broadband connection id is **********. The service request number for the disconnection request is ********W******. Even after multiple follow-ups, Hathway refused to disconnect th...
Apr 30, 2019 by Aditya Gupta
Hathway Broadband Internet - Being contacted by former service provider again and again Open
I disconnected two internet services with Hathaway *-* months back and had returned their modems, as per the company rules. I get contacted every day by the company at least *-* times. I have blocked their number and they keep contacting me fro...
Apr 30, 2019 by Rohan Arora
Hathway Broadband Internet - Call for money and modem instead of discontinuance of connection Closed
I had discontinued Hathway broadband internet services from October ****. I had also returned their modem. Since then, I have been receiving daily messages and weekly calls from Hathway to either continue the service or return the modem. Despit...
Apr 27, 2019 by Mayank Garg
Hathway Broadband Internet - Did double online payment Open
I have made an early payment to Hathway Broadband. I was subscribed for the period **-October -**** to **-January-**** (* months) by paying rupees **** on **-October-****. I did another transaction on **-November-**** for rupees **** due to int...
Apr 26, 2019 by Abhilash
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